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Gavynn Norris
Gavynn Norris at Tom Clark Auto Park

Gavynn Norris | Page 16

Service Advisor

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.7
377 Reviews
4.7

377 Reviews

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377 Reviews of Gavynn Norris

January 11, 2025

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Employee Rating

These two service agents are great. They care for their customers and do anything they can to help us. They give a client all the information they need about having their vehicle serv More

by SBURGE
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Oliphant

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Jan 13, 2025

Tom Clark Auto Park responded

Thank you for your wonderful review! We appreciate you highlighting the dedication of our service agents at James Wood Chevrolet Denton. It's our goal to ensure our customers have all the information they need for their vehicle service. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

January 07, 2025

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Employee Rating

Took good care of me. I like that if you need extra stuff done, they will text and select what you want done. More

by AWS6068
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Recommend Dealer
Yes
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Jan 08, 2025

Tom Clark Auto Park responded

Thank you for the kind words! We appreciate your feedback and are glad to hear that our team at James Wood Chevrolet Denton took good care of you. It's great to know that you found our texting service helpful for selecting additional services. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

December 27, 2024

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Employee Rating

Service was absolutely phenomenal in every possible aspect when it came to their customer service. More

by JayceS
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Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel

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Dec 30, 2024

Tom Clark Auto Park responded

Thank you so much for your kind words, Jayce! We're thrilled to hear that you had a phenomenal experience with our customer service at James Wood Chevrolet Denton. We strive to provide the best for our customers, and your feedback means a lot to us. We look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

December 21, 2024

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Employee Rating

Service was fast and accurate. Parts shipping from the OEM could be faster, but the local staff was courteous, helpful, and communicative. More

by MICHAEL.HESKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert, shop foreman

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Dec 23, 2024

Tom Clark Auto Park responded

Thank you for taking the time to leave us a review! We're thrilled to hear that you found our service at James Wood Chevrolet Denton to be fast and accurate. We appreciate your patience regarding the shipping of OEM parts and are glad we were able to assist you well at the dealership level. Our team always strives to provide courteous and helpful service, and we're glad they met your expectations. We look forward to welcoming you back for your next visit! Sincerely, James Wood AutoPark Management | 940-591-9663

December 07, 2024

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Employee Rating

Service Advisor, Gavin is the worst ever had. No communications. Poor service. Kept my car a month for replacement of a gasket. More

by meek.dena
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Recommend Dealer
No
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Dec 09, 2024

Tom Clark Auto Park responded

Thank you for sharing your experience. We understand your frustration regarding the service you received and the extended time your vehicle was in our shop. Communication is crucial to us, and your experience does not reflect our standards. Please feel free to reach out to us directly so we can discuss this further and work towards a resolution. Sincerely, James Wood AutoPark Management | 940-591-9663

December 03, 2024

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My oil change was fast and easy. Gavynn communicated clearly with me and had my vehicle serviced in a timely manner. More

by Josh
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Recommend Dealer
Yes
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Dec 04, 2024

Tom Clark Auto Park responded

Thank you for your wonderful review! We're thrilled to hear that your oil change was fast and easy and that Gavynn provided clear communication while servicing your vehicle. At James Wood Chevrolet Denton, we strive to ensure a great experience for our customers. We look forward to seeing you again for your next service! Sincerely, James Wood AutoPark Management | 940-591-9663

December 03, 2024

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Gavynn was my service adviser & did a fantastic job. He was open to any questions that I may have had; even had a number I could send him a text if I had questions. LOVE LOVE LOVE James Wood AutoPark. W More

by TEXASPINKSTER
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Recommend Dealer
Yes
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Dec 04, 2024

Tom Clark Auto Park responded

Thank you for your wonderful review! We're thrilled to hear that Gavynn provided you with fantastic service and that you felt comfortable reaching out with your questions. Your loyalty to James Wood Chevrolet Denton means a lot to us. We look forward to assisting you with your Terrain again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

November 28, 2024

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My service advisor is a true professional, really took care of my needs and it was a very smooth transaction More

by Clark
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Recommend Dealer
Yes
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Dec 03, 2024

Tom Clark Auto Park responded

Thank you for your wonderful review! We're thrilled to hear that your service advisor provided you with such professional care and that your transaction was smooth. At James Wood Chevrolet Denton, we strive to ensure that all our customers have a great experience. We appreciate your feedback and hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

November 25, 2024

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Employee Rating

Service was great, 5 recalls were done on my truck. However, the $45.00 detail/wash was terrible. They missed entire sections in the middle of the hood and the roof. More

by shoodjh
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Recommend Dealer
Yes
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Nov 27, 2024

Tom Clark Auto Park responded

Thank you for sharing your experience with us. We're glad to hear that the service on your truck was great and that we were able to address the recalls. However, we understand your concerns regarding the detailing. We appreciate your feedback and want to ensure our standards are met. Please feel free to reach out to us so we can discuss this further and work towards a solution. Sincerely, James Wood AutoPark Management | 940-591-9663

November 24, 2024

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Employee Rating

Work was great but seemed a bit long to get work executed and car returned. More

by janendick
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Service Time
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Recommend Dealer
Yes
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Nov 26, 2024

Tom Clark Auto Park responded

Thank you for your feedback regarding your recent experience at James Wood Chevrolet Denton. We appreciate your kind words about the work! We understand that the time taken for service can be a concern, and we are constantly striving to improve our efficiency. If you have any further suggestions or if there's anything else we can assist you with, please feel free to reach out to us. We look forward to serving you again! Sincerely, James Wood AutoPark Management | 940-591-9663

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