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Gary Nelson
Gary Nelson at Coastal Kia

Gary Nelson | Page 3

Service Consultant

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.8
352 Reviews
4.8

352 Reviews

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352 Reviews of Gary Nelson

March 19, 2026

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Employee Rating

I normally would give a five star rating however, it was necessary for me to bring my car in several times for a situation which I felt may affect a road trip I was taking. The last time I brought the car i More

by DEEPEARCE
Recommend Dealer
Yes
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March 18, 2026

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Employee Rating

We were satisfied with our service appointment. Nice waiting area and very pleasant service associate. More

by diane.plant
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 18, 2026

Coastal Kia responded

Thank you! We sincerely appreciate the five star service review and high marks for our Service Consultant Gary Nelson! It was thoughtful of you to rate your recent service experience online. Thank you for trusting Coastal Kia with your automotive service needs. We are here if you need us.

March 12, 2026

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Coastal KiA dealership located in Wilmington North Carolina has a very reliable and excellent service department. More

by shandmayville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 12, 2026

Coastal Kia responded

Thank you for the five star service review. It was thoughtful of you to go online and rate your recent service experience. Thank you for trusting Coastal Kia with your automotive service needs. We appreciate the high marks for Gary Nelson as well. Please do not hesitate to reach out if you need us!

March 07, 2026

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Employee Rating

Service manager, John , and associate Gary are top notch! My sales team was extremely helpful and accommodating during the purchase.of my 2025 Telluride. More

by theresahuggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Wigger

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Mar 08, 2026

Coastal Kia responded

Thank you, we could not agree more! Our service representatives, John Wigger and Gary Nelson, are true ambassadors for our customer service culture. It was thoughtful of you to recognize them both by name. We are thrilled to hear our sales team also exceeded your expectations recently. Thank you for trusting Coastal Kia with your automotive needs. Please do not hesitate to reach out if you need us. Thanks again!

March 05, 2026

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Employee Rating

All the Kia employees were friendly, courteous and professional. I had to wait slightly longer than I expected for the shuttle for the gentleman was very apologetic and appears to be very busy. It was More

by dianamessier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Benson

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Mar 05, 2026

Coastal Kia responded

Thank you, we sincerely appreciate your patience during your recent service visit. Yes, Wilmington traffic can be a challenge. We love the feedback including, " all the Kia employees were friendly, courteous and professional." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for your loyalty. We are here if you need us. We look forward to seeing you again during your next service visit. Thanks again!

March 05, 2026

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Employee Rating

Everyone was kind and thoughtful. Dealership is clean. Plenty of coffee and snacks. Didn’t have to wait long for service to be complete. More

by markyg514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Bob Tomlin, Sam Weisman, David Knowles, Jay Turner, Barbara Ness, Aubrey Madison, Brian Benson, Anthony "AJ" Boone

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Mar 05, 2026

Coastal Kia responded

Wow! Thank you for recognizing so many of our team members. We appreciate the five star review and gracious compliments. We always love to hear how our clients enjoy and are able to take advantage of our customer lounge experience during their visit. Thank you for trusting Coastal Kia with your automotive service needs!

March 03, 2026

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Employee Rating

Your staff is, as always, kind, courteous, and professional. The shuttle service always helps when planning the service and I have always had a very pleasant experience at Kia, for which I’m grate More

by ARUS.ARAMYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin, Sam Weisman, David Knowles, Anthony "AJ" Boone , I am not entirely sure who was the gentlemen at the pick up, he’s young and has a long beard, I thought it could’ve been AJ

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Mar 03, 2026

Coastal Kia responded

Thank you! We appreciate the high marks and gracious feedback including, "your staff is, as always, kind, courteous and professional." We are thrilled to hear you find our complimentary shuttle service to be helpful. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs!

February 20, 2026

Dealership Rating
Employee Rating

Very nice service department and great waiting room. All my issues were resolved in a timely manor. More

by davej19wall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman

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Feb 20, 2026

Coastal Kia responded

Wonderful news! Thank you for the five star review. We are thrilled to hear you were comfortable during your short stay. Thank you for commenting on your customer lounge experience. It was kind of you to rate your recent service experience online. Thank you for choosing Coastal Kia!

February 18, 2026

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Employee Rating

Great service. Would recommend Coastal Kia to anyone I know. Gary my service person is the bomb… Always very helpful. More

by DJB331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 18, 2026

Coastal Kia responded

Great news! Thank you! We strive to deliver a truly exceptional experience to every client during every visit. We sincerely appreciate the five star review and compliments for our Service Consultant Gary Nelson. Thanks again, we are here if you need anything.

February 13, 2026

Dealership Rating
Employee Rating

Steve was fantastic this is my second car from coastal Kia they are great went on for some recalls and ended up getting a new loa k5 More

by blueeyeddallasfan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa, Steve Kramer, Guder "GQ" Quezada

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Feb 13, 2026

Coastal Kia responded

Congratulations on your recent K-5 purchase! We appreciate your loyalty and high marks. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for mentioning our Product Specialist Steve Kramer by name. Enjoy! We are here if you need us.

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