Check out Freddy Padilla's reviews on DealerRater

April 15, 2024

Dealership Rating

Employee Rating

Easy scheduling and efficient service. Good waiting area space, large and comfortable. Would recommend to others. Good waiting area space, large and comfortable. Would recommend to others. More

by michael_peng

Verified Customer

Recommend Dealer

Yes

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May 08, 2024 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

April 12, 2024

Dealership Rating

Employee Rating

FOr review to advise. all service was good and on time delivery and. etc. thank you, all service was good and on time delivery and. etc. thank you, More

by ljasiu11

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bruce Rosales, William Hughes, Eduardo Castillo, Nicholas Marin , Kelsey Cimillo

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May 08, 2024 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

April 11, 2024

Dealership Rating

Employee Rating

I highly recommend this dealership to anyone. Freddy in the service department was extremely helpful to all my concerns. Freddy in the service department was extremely helpful to all my concerns. More

by kalbonico1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 08, 2024 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

April 09, 2024

Dealership Rating

Employee Rating

staff not interested in offering new services. I need new services but will look elswhere I need new services but will look elswhere More

by avisadenj

Verified Customer

Recommend Dealer

No

Other Employees Tagged: Bruce Rosales, William Hughes, Eduardo Castillo, Nicholas Marin , Kelsey Cimillo

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Apr 10, 2024 -

Glen Toyota responded

Thanks for your feedback. I'm not sure if I can pull your information based on the username here. Please contact Jay Forkins jforkins@glentoyota.com or me so we can rectify the situation and discuss the issue you have. I am sure that there is no way that all 6 of the checked off employees were involved this transaction or whatever you are impacted by. In some cases they may not have even been in the date you are talking about. I understand you had a negative experience with the dealership and we would like to work to correct that., but even if we can not, I would appreciate it if you removed the tags for the mentioned employees so they are not impacted. When an employee is tagged in a negative review or reviews for situations they were not involved in it has a major impact on their ability to build trust with new customers, even when they move on to other dealerships or other careers. You can simply reply to this message to acknowledge the change, you can log into your DealerRater account and make the edit yourself, or you can contact DealerRater directly with the request by emailing help@dealerrater.com. Thanks for your time. Rob D GM

Apr 10, 2024 -

Glen Toyota responded

Thanks for your feedback. I'm not sure if I can pull your information based on the username here. Please contact Jay Forkins jforkins@glentoyota.com or me so we can rectify the situation and discuss the issue you have. I am sure that there is no way that all 6 of the checked off employees were involved this transaction or whatever you are impacted by. In some cases they may not have even been in the date you are talking about. I understand you had a negative experience with the dealership and we would like to work to correct that., but even if we can not, I would appreciate it if you removed the tags for the mentioned employees so they are not impacted. When an employee is tagged in a negative review or reviews for situations they were not involved in it has a major impact on their ability to build trust with new customers, even when they move on to other dealerships or other careers. You can simply reply to this message to acknowledge the change, you can log into your DealerRater account and make the edit yourself, or you can contact DealerRater directly with the request by emailing help@dealerrater.com. Thanks for your time. Rob D GM

April 07, 2024

Dealership Rating

Employee Rating

She has a good customer experience. She was very calm and patient with me. I gave her 5 stars because of how she treated me so good She was very calm and patient with me. I gave her 5 stars because of how she treated me so good More

by adewolefadekemi

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bruce Rosales, William Hughes, Eduardo Castillo, Nicholas Marin , Kelsey Cimillo

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May 08, 2024 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

April 04, 2024

Dealership Rating

Employee Rating

The service was all good. Communication, the work, the timing, the scheduling, all was good. Communication, the work, the timing, the scheduling, all was good. More

by GENESISREALTORS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 08, 2024 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

March 30, 2024

Dealership Rating

Employee Rating

Great job and perfect attention to the customer. I really appreciate the service. Definitely recommend I really appreciate the service. Definitely recommend More

by tiffmatt0714

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bruce Rosales, William Hughes, Eduardo Castillo, Nicholas Marin , Kelsey Cimillo

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Apr 10, 2024 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

March 30, 2024

Dealership Rating

Employee Rating

Muy buenas atenciones de Richar Matos muy buen servicio y detalla los términos de la negociación solo q en el departamento financiero ahí cambia todo demasiado presión para hacer negocios y detalla los términos de la negociación solo q en el departamento financiero ahí cambia todo demasiado presión para hacer negocios More

by elisespi

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 10, 2024 -

Glen Toyota responded

Glen Toyota appreciates your feedback and business! Thanks Rob D GM

March 24, 2024

Dealership Rating

Employee Rating

Freddy is a professional and a great service advisor. He is knowledgeable and friendly. When I make appointments for my cars I ask for Freddy. He is knowledgeable and friendly. When I make appointments for my cars I ask for Freddy. More

by Bill Zimmermann

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: William Hughes

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May 08, 2024 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

March 24, 2024

Dealership Rating

Employee Rating

El dealer tiene buena presentación y atención al cliente Richar Matos es un buen vendedor y explica muy bien , pero en el departamento financiero no ! Te salen con impuestos y cargos y tratan de q se le com Richar Matos es un buen vendedor y explica muy bien , pero en el departamento financiero no ! Te salen con impuestos y cargos y tratan de q se le compre un seguro More

by elisespi

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michael Finn, Richard Matos

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Apr 10, 2024 -

Glen Toyota responded