Dealership Experience
9 yrs, 10 mos
Languages Spoken
English
Spanish
595 Reviews
Write a Review595 Reviews of Freddy Padilla
May 28, 2024
Excellent service system , professional team Members, decent time of service, over all great experience. Thank you decent time of service, over all great experience. Thank you More
Other Employees Tagged: Bruce Rosales, William Hughes, Kelsey Cimillo, Eduardo Castillo, Nicholas Marin
May 26, 2024
Very good service, but price are way to high, can you be more conscious on that? more conscious on that? More
Other Employees Tagged: Michael Finn, Bob Baran, Bruce Rosales, Paul Cimillo, William Hughes, Kelsey Cimillo, Eduardo Castillo, Nicholas Marin, Joe Croce
May 25, 2024
Again, Glen Toyota service center did a wonderful job of getting me in and out fast with quality service that did not break my pockets. Thank you for great service. getting me in and out fast with quality service that did not break my pockets. Thank you for great service. More
May 25, 2024
writing to express my appreciation for the outstanding service I received at your dealership. From the moment I walked in, I was greeted warmly by your friendly staff, and my experience continued to be ex service I received at your dealership. From the moment I walked in, I was greeted warmly by your friendly staff, and my experience continued to be exceptional throughout my visit. I was particularly impressed by the cleanliness and organization of your repair shop. It is evident that your team takes great pride in maintaining a professional and welcoming environment. Additionally, I want to commend your employees for their attentiveness to my needs. They took the time to listen to my concerns and provided thorough explanations and solutions, ensuring that I was comfortable and well-informed at every step of the process. Thank you for providing such a positive and customer-focused experience. I will certainly recommend your dealership to friends and family, and I look forward to returning for any future needs. More
May 20, 2024
Glen Toyota staff is very professional. Bruce is very helpful and explains everything what the car needed. Thanks Glen Toyota. Bruce is very helpful and explains everything what the car needed. Thanks Glen Toyota. More
Other Employees Tagged: Bruce Rosales, William Hughes, Kelsey Cimillo, Eduardo Castillo, Nicholas Marin
May 11, 2024
It's a shame I have to rate the dealership where I bought my car so badly!!! Thanks to the workers!!! The first year and a half or so was good as it was just mostly oil changes. The minute issues creep up, y my car so badly!!! Thanks to the workers!!! The first year and a half or so was good as it was just mostly oil changes. The minute issues creep up, you start seeing lack luster performance, incompetence and and more just to name a few. I've had a vibration for almost 8 months if not more and they can't resolve it. One starts arguing with me so they won't do the job, he even mentioned I declined something months back which has nothing to do with the issue but happy to say I declined some service. So people please pay attention to your paperwork as I finally did on my last visit. I was out the door but looking at the paperwork only to notice, you guessed it, it said I declined something. When I confronted him, oh well it's nothing we just didn't do the work so we put it as declined!!! He actually told me that when an hour ago, same advisor was arguing with me about declining *ish. Needless to say he wasn't happy I made him change it. Apparently they are happy to sell you a car but will deny diagnosing your vehicle because the vibration is at 60mph+. I'm glad I've documented the whole process, it's about time I got the BBB, attorney/ advocate involved. Their big excuse, we can't recreate the issue, YEAH HOW WOULD YOU When U CLAIM YOU CANT GO ABOVE 60MPH. They've had ample opportunities to diagnose and fix the car but won't. SHAME ON YOU!!! More
Other Employees Tagged: Paul Cimillo, William Hughes, Eduardo Castillo, Joe Croce
May 08, 2024
Excellent service. Padilla carefully explain to me the condition of my car after inspection and what might need to take care of in the future. Padilla carefully explain to me the condition of my car after inspection and what might need to take care of in the future. More