Freddy Padilla
Freddy Padilla at Glen Toyota
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Freddy Padilla

Assistant Service Manager

Glen Toyota

23-07 Maple Ave
Fair Lawn, NJ 07410

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4.7
595 Reviews

Dealership Experience

9 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

4.7

595 Reviews

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595 Reviews of Freddy Padilla

May 28, 2024

Dealership Rating
Employee Rating

Excellent service system , professional team Members, decent time of service, over all great experience. Thank you More

by WAFIEH121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 26, 2024

Dealership Rating
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Very good service, but price are way to high, can you be more conscious on that? More

by diosmery0725
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 27, 2024

Glen Toyota responded

Thanks so much for the feedback. Glen Toyota certainly appreciates your business! Rob D GM

May 25, 2024

Dealership Rating
Employee Rating

Again, Glen Toyota service center did a wonderful job of getting me in and out fast with quality service that did not break my pockets. Thank you for great service. More

by taliahg
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 27, 2024

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

May 25, 2024

Dealership Rating
Employee Rating

writing to express my appreciation for the outstanding service I received at your dealership. From the moment I walked in, I was greeted warmly by your friendly staff, and my experience continued to be ex More

by arivera430
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 25, 2024

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

May 24, 2024

Dealership Rating
Employee Rating

Clean y excellent service. good attention from beginning that my car was taken to end of the service🙂 More

by arome_22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 25, 2024

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

May 20, 2024

Dealership Rating
Employee Rating

Glen Toyota staff is very professional. Bruce is very helpful and explains everything what the car needed. Thanks Glen Toyota. More

by Singh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2024

Glen Toyota responded

Glen Toyota appreciates your feedback and business! Thanks Rob D GM

May 20, 2024

Dealership Rating
Employee Rating

very good service. very quick and good communication about parts and services required. always pleasant people there! More

by drocco0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2024

Glen Toyota responded

Glen Toyota appreciates your feedback and business! Thanks Rob D GM

May 11, 2024

Dealership Rating
Employee Rating

It's a shame I have to rate the dealership where I bought my car so badly!!! Thanks to the workers!!! The first year and a half or so was good as it was just mostly oil changes. The minute issues creep up, y More

by keana6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 14, 2024

Glen Toyota responded

Thanks for your feedback. I'm not sure if I can pull your information based on the username here. Please contact Jay Forkins jforkins@glentoyota.com or me so we can discuss the issue you have. I am sure that there is no way that all 5 of the checked off employees were involved this transaction or whatever you are impacted by. In some cases they may not have even been in the date you are talking about. I understand you had a negative experience with the dealership and we would like to work to correct that., but even if we can not, I would appreciate it if you removed the tags for the mentioned employees so they are not impacted. When an employee is tagged in a negative review or reviews for situations they were not involved in it has a major impact on their ability to build trust with new customers, even when they move on to other dealerships or other careers. You can simply reply to this message to acknowledge the change, you can log into your DealerRater account and make the edit yourself, or you can contact DealerRater directly with the request by emailing help@dealerrater.com. Thanks for your time. Rob D GM

May 10, 2024

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Employee Rating

dealer got my service done in a timely manner and all employees were very polite and kind More

by ismailikelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 11, 2024

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future! Rob D GM

May 11, 2024

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future! Rob D GM

May 08, 2024

Dealership Rating
Employee Rating

Excellent service. Padilla carefully explain to me the condition of my car after inspection and what might need to take care of in the future. More

by Benjamin
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2024

Glen Toyota responded

Glen Toyota appreciates your feedback and business! Thanks Rob D GM

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