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Michael Finn
Refer Me
462 Reviews
Mike has been with the Glen Toyota family for many years. Mike is skilled at his trade of assisting customers with their finance options, yet Mike is more skilled at satisfying customers and making their buying experience the best it can be. Feel free to contact Mike for assistance.
Read moreDealership Experience
10 yrs, 4 mos
462 Reviews
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462 Reviews of Michael Finn
June 03, 2024
We have purchased a minivan from them years ago. We needed a car for our daughter and checked in on several dealers. We got the best deal (again) from Glen Toyota. They worked hard to get us to We needed a car for our daughter and checked in on several dealers. We got the best deal (again) from Glen Toyota. They worked hard to get us to the right price point with the rav4 that we wanted. Friendly and very understanding. Next time we need a new car we won't waste our time with other dealers and go straight to Glen!! More
by crm434
Verified CustomerOther Employees Tagged: Darluis Cruz, Jorge Prado , The excellent receptionist
Helpful 
May 26, 2024
Very good service, but price are way to high, can you be more conscious on that? more conscious on that? More
by diosmery0725
Other Employees Tagged: Bob Baran, Bruce Rosales, Paul Cimillo, William Hughes, Freddy Padilla, Kelsey Cimillo, Eduardo Castillo, Nicholas Marin, Joe Croce
May 24, 2024
Our experience with them was bad. Joshua, our sales person, took us for a car drive and that’s it. Didn’t show us about our car and how to turn on all its features, we had to YouT Joshua, our sales person, took us for a car drive and that’s it. Didn’t show us about our car and how to turn on all its features, we had to YouTube our car and that’s when we realized we had to turn the features on. Joshua sat there talking to his coworkers. Mr. Finn signed me up for policies I didn't want. I told Mr. Finn and later Mr. Kraiza and then Mr.Rosario to cancel these policies since I am covered by my insurance . Nothing was sent so I had to cancel them myself and I included the dealership. I have asked Glen Toyota to show me what paperwork they sent to cancel these policies, I have as yet to receive anything except the emails I sent myself. I kept trying to settle this matter by going up the chain in command where I spoke to Mr. Rosario, one of the heads of the sales department. And more issues came, I asked for the transparency of my registration and other filing fees . And I got the answer, we are not here to take your money by Mr. Rosario. In this dealership , 2 of the 3 men I dealt raised their voices to me, when I asked for transparency of expenses. I was told they would send confirmation of their efforts to cancel these policies and nothing was send . And in the end, I also got a state inspection dated May 16, 2024 , six days prior to the date I received it May 22, 2024. I couldn’t get an inspection appointment till the 3rd of soon, so I unfortunately have to drive with an expired inspection sticker. I have included their overall manager Mr. Raland and I have yet to hear from him. More
by tanyagaitan
Other Employees Tagged: John Kraiza, Genaro Rosario, Joshua Miranda
May 19, 2024
Everyone was incredibly friendly and willing to help. We will be back for more purchases in the future. We will be back for more purchases in the future. More
by EMILIA
Other Employees Tagged: Genaro Rosario, Jayson Mota-Herrera
May 13, 2024
The dealer was responsive and flexible with requests. My salesperson was friendly, accommodating, and answered any questions or concerns I had. My salesperson was friendly, accommodating, and answered any questions or concerns I had. More
by marco.sulsenti
Other Employees Tagged: Neil Dimaso
May 01, 2024
I don’t like the deception and you lie me. When I did the contract. When I did the contract. More
by jose_cape
Other Employees Tagged: William Hughes, Freddy Padilla, Eduardo Castillo, Nicholas Marin
April 29, 2024
Every one is friendly. However, they make you wait a very long time to get you tired to just get out the door. The car, brand new, 10 miles, has a scratch on the door. I wa However, they make you wait a very long time to get you tired to just get out the door. The car, brand new, 10 miles, has a scratch on the door. I was told to come back the next day, but when I do they say that the repair guy isn't in and to come another day. Secondly, they added hidden fees for covers I did not approve, nor was it revealed to me, which tallies up to 2500 extra, which I never approved. I want to dispute this and have this removed because I never asked for it nor was it ever presented to me. More
by ZAIDS3288
Other Employees Tagged: Joshua Miranda
April 19, 2024
Comfortable with the sales When you have a question, he answer way fast and explain very good answer way fast and explain very good More
by SCHU0222
Other Employees Tagged: Geremy Rosario
April 18, 2024
Mr. Forteza, was very kind and nice and made it so comfortable with a big decision. Now I'm so happy with the decision to buy a car. comfortable with a big decision. Now I'm so happy with the decision to buy a car. More
by Christy Obi
Other Employees Tagged: Jorge Prado, Onassis Forteza , Spanish Lady at the front desk (very nice) 5 stars
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