Felipe Alfaro
Felipe Alfaro at Advantage Chevrolet of Hodgkins

Felipe Alfaro | Page 13

Service Director

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

Contact Me
4.6
655 Reviews

Dealership Experience

15 yrs, 5 mos

Industry Experience

29 yrs

Languages Spoken

English English

Spanish Spanish

4.6

655 Reviews

Write a Review

655 Reviews of Felipe Alfaro

August 21, 2024

Dealership Rating
Employee Rating

Very professional and welcoming. . I was very satisfied with my service . Thank you to the service dept More

by ESCO1023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julia Harskey, Owen Suarez

Aug 23, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! I'm thrilled to hear that you had a professional and welcoming experience with our service department at Advantage Chevrolet of Hodgkins. Your satisfaction is our top priority, and I appreciate you taking the time to share your feedback. I look forward to seeing you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

August 19, 2024

Dealership Rating
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This visit was just for a new battery. In and out quickly. Great service as always. Car is inspected and a video of that is provided. More

by Bob K
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Owen Suarez

Aug 21, 2024

Advantage Chevrolet of Hodgkins responded

Thank you, Bob, for taking the time to leave us this wonderful review! I'm glad to hear that your battery replacement was quick and that you appreciated the inspection video. At Advantage Chevrolet of Hodgkins, I strive to provide excellent service every time. I look forward to seeing you again for your next visit! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

August 16, 2024

Dealership Rating
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advantage did a great job with my resent purchase getting me in and out with no problems. highly recommend. More

by tdmiller1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Reily

Aug 19, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience with your recent purchase at Advantage Chevrolet of Hodgkins. I appreciate your recommendation and look forward to seeing you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

August 16, 2024

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Employee Rating

Good work Done. Will be there again because all the staff and workers did put in their best work More

by kofimarfo1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julia Harskey, Owen Suarez

Aug 19, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience with our team at Advantage Chevrolet of Hodgkins. Your kind words about our staff mean a lot to me. I look forward to welcoming you back on your next visit! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

August 13, 2024

Dealership Rating
Employee Rating

Great service knowledgeable people and making sure my needs are met before I left also understand More

by b.mason.cg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2024

Advantage Chevrolet of Hodgkins responded

Thank you so much for the fantastic review! I'm thrilled to hear that you had a great experience with our knowledgeable team at Advantage Chevrolet of Hodgkins. Your satisfaction is our priority, and I'm glad we could meet your needs. I can’t wait to assist you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

August 02, 2024

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Employee Rating

They are very organized. They get you in and out. Just a pleasant experience. Everyone so nice. More

by lindah851
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Emily Salcido

Aug 02, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! We at Advantage Chevrolet of Hodgkins truly appreciate your kind words about our organization and the pleasant experience you had with our team. I strive to make sure every visit is smooth and enjoyable. I look forward to assisting you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

August 01, 2024

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Employee Rating

Great experience all around. Setting up the service appointment, getting the inspection, and completed repairs, were all seamless and fast. Carolina called to update me on the pr More

by christopher.smith1
Service Price Transparency
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Recommend Dealer
Yes
Aug 02, 2024

Advantage Chevrolet of Hodgkins responded

Thank you, Christopher! I greatly appreciate your kind words and I am thrilled to hear about your positive experience at Advantage Chevrolet of Hodgkins. I'm glad Carolina and Felipe, along with the rest of the team, could assist you throughout the process with your Traverse. I look forward to seeing you again for your scheduled maintenance and repairs. Thank you for choosing us! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

June 20, 2024

Dealership Rating
Employee Rating

Carolina is my go to advisor whenever I bring my Blazer in for service. She greets me by name before I even exit my vehicle. I’m a picky customer, to put it lightly, and Carolina always exceeds my expectat More

by matthew.mahoney1982
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel , Cynthia Tena

Jun 21, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for choosing Advantage Chevrolet of Hodgkins, Matthew! We appreciate your kind words about Carolina and her exceptional service. We're thrilled to hear that she consistently exceeds your expectations. We look forward to welcoming you back for any future needs or services. Drive safely with your new tires! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

June 19, 2024

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From the moment I walked I was greeted with a smile . ..The dealership was inviting and comfortable . The process pretty smooth and I felt like I was hanging out with a bunch of friends ...than I drove ho More

by Kennyram
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Recommend Dealer
Yes
Jun 21, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for choosing Advantage Chevrolet of Hodgkins, Kenny! We are delighted to hear about your positive experience with us from the warm greeting to the smooth process. We aim to make our dealership inviting and comfortable for all our customers. We hope you enjoy your beautiful new car, and we look forward to welcoming you back in the future! Sincerely, Mo Muhsen General Manager mmushen@advantagedealer.net 708-215-2403

June 18, 2024

Dealership Rating
Employee Rating

Felipe the Service Manager went above and beyond to diagnose an annoying steering wheel shake and vibration at higher highway speeds. It turns out the tires may be defective or have flat spots in them More

by danjohnson115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 20, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for recognizing the exceptional service provided by Felipe, our Service Manager, at Advantage Chevrolet of Hodgkins. We're glad he was able to diagnose and address the issue with your truck's steering wheel shake and vibration. We strive to deliver top-notch service, and we're thrilled to hear about your positive experience. Please don't hesitate to reach out if you need further assistance or have any questions. Thank you for choosing us! Sincerely, Mo Muhsen General Manager mmushen@advantagedealer.net 708-215-2403

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