Felipe Alfaro | Page 13
Service Director
Advantage Chevrolet of Hodgkins
9510 Joliet Rd
Hodgkins, IL 60525
Dealership Experience
15 yrs, 5 mos
Industry Experience
29 yrs
Languages Spoken
English
Spanish
655 Reviews
Write a Review655 Reviews of Felipe Alfaro
August 21, 2024
Very professional and welcoming. . I was very satisfied with my service . Thank you to the service dept . I was very satisfied with my service . Thank you to the service dept More
Other Employees Tagged: Julia Harskey, Owen Suarez
August 19, 2024
This visit was just for a new battery. In and out quickly. Great service as always. Car is inspected and a video of that is provided. In and out quickly. Great service as always. Car is inspected and a video of that is provided. More
Other Employees Tagged: Owen Suarez
August 16, 2024
advantage did a great job with my resent purchase getting me in and out with no problems. highly recommend. me in and out with no problems. highly recommend. More
Other Employees Tagged: Dennis Reily
August 16, 2024
Good work Done. Will be there again because all the staff and workers did put in their best work Will be there again because all the staff and workers did put in their best work More
Other Employees Tagged: Julia Harskey, Owen Suarez
August 13, 2024
Great service knowledgeable people and making sure my needs are met before I left also understand needs are met before I left also understand More
Other Employees Tagged: Dan Bednarz, Sergio Andrade, Owen Suarez
August 01, 2024
Great experience all around. Setting up the service appointment, getting the inspection, and completed repairs, were all seamless and fast. Carolina called to update me on the pr Setting up the service appointment, getting the inspection, and completed repairs, were all seamless and fast. Carolina called to update me on the progress and service options which was great and very helpful. The whole team made the customer experience great and I look forward to bringing my vehicle back in for all my scheduled maintenance and repairs. Thank you to Felipe and his team for taking great care of me and my Traverse! More
Other Employees Tagged: Julia Harskey, Tim Neighbors, Carolina Wetzel
June 20, 2024
Carolina is my go to advisor whenever I bring my Blazer in for service. She greets me by name before I even exit my vehicle. I’m a picky customer, to put it lightly, and Carolina always exceeds my expectat in for service. She greets me by name before I even exit my vehicle. I’m a picky customer, to put it lightly, and Carolina always exceeds my expectations. I recently purchased new tires thru the dealership, and Carolina took the time to go thru each tire option explaining my choices thoroughly. More
Other Employees Tagged: Carolina Wetzel , Cynthia Tena
June 19, 2024
From the moment I walked I was greeted with a smile . ..The dealership was inviting and comfortable . The process pretty smooth and I felt like I was hanging out with a bunch of friends ...than I drove ho ..The dealership was inviting and comfortable . The process pretty smooth and I felt like I was hanging out with a bunch of friends ...than I drove home a beautiful car More
Other Employees Tagged: Bob Bocchiere, George Cecala, Steve Cunningham, Dan Bednarz, Brian Brennan, Sergio Andrade, Owen Suarez , Tom Cederblad, Isamar Diaz, Mo Mohsen
June 18, 2024
Felipe the Service Manager went above and beyond to diagnose an annoying steering wheel shake and vibration at higher highway speeds. It turns out the tires may be defective or have flat spots in them diagnose an annoying steering wheel shake and vibration at higher highway speeds. It turns out the tires may be defective or have flat spots in them from new. I purchased the truck as a demo with 3000 miles on it and it had the shake and vibration from new. We can only think the truck must have sat on the lot for an extended period of time. Thanks again to Felipe for actually finding the problem, he spent several hours diagnosing the issue and I really appreciate it More
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