Erik Favela | Page 6

Patrick Hyundai responded

Thank you for your review and your honest feedback. We understand your frustrations and your concerns are valid-especially when it comes to the transparency of the pricing that you seemed to encounter. Our goal is to provide a transparent and stress free process, and we regret that it seems we missed the mark. We encourage you to reach out via call or text if you ever have any concerns! - Patrick Dealer Group Customer Relations Team

Patrick Hyundai responded

Thank you for your 5-star review! We are so glad to hear that the service team gave you a great experience, and that your concerns were met with honest, transparent communication. Our goal is to provide swift and transparent service experience-we're glad we could deliver! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

Patrick Hyundai responded

Thank you for your review! We are glad to hear that your experience was great and that the team provided you with hassle free service! Our goal is to ensure our customers needs are met and that we have a welcoming, friendly environment-we're glad that we hit the mark with your visit! We look forward to assisting you in he future! - Patrick Dealer Group Customer Relations Team

Patrick Hyundai responded

Thank you for your 5-star review! We are glad to hear that the team was attentive and the service was prompt! Our goal is to provide a transparent and thorough process, and we're glad that we hit the mark with your visit! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

Patrick Hyundai responded

Thank you for your review! We are glad your visit was good. We apologize that the communication seemed to lack a bit during your visit! Please reach out to us if you ever have any questions. - Patrick Dealer Group Customer Relation Team

Patrick Hyundai responded

Thank you for your 5-star review! We are glad to hear that the service manager was so helpful! Our goal is to provide a transparent and stress free process, and we're glad that we hit the mark with your visit! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

Patrick Hyundai responded

Thank you for your 5-star review! We are so happy to hear that the team always takes good care of you! Our goal is to provide a excellent customer experience from start to finish, and we're glad that we hit the mark with your visit! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

Patrick Hyundai responded

Thank you for your 5-star review! We are so glad to hear that everyone you came in contact with was very friendly and professional! Our goal is to provide excellent customer service with every visit-we're glad we hit the mark with yours! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

Patrick Hyundai responded

Thank you for your 5-star review! We are so glad to hear that the Josh was able to provide you with an excellent visit! Our goal is to provide excellent customer care, as well as provide transparency so that you know exactly what's going on with your vehicle, and we're glad we hit the mark during your visit! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

Patrick Hyundai responded

Thank you for your feedback, and for your honest review. We understand your frustration with the communication, and your concerns are valid. We apologize for your experience and would love the opportunity to make things right. Please feel free to send any future inquiries to us so that we may better assist you at customerservice@patrickcars.com. - Patrick Dealer Group Customer Relations Team