Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Elizabeth French
Elizabeth French at Norm Reeves Honda Superstore North Richland Hills

Elizabeth French | Page 3

Service Manager

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

Contact Me
4.5
231 Reviews

Dealership Experience

4 yrs, 11 mos

Industry Experience

19 yrs, 9 mos

4.5

231 Reviews

Write a Review

231 Reviews of Elizabeth French

September 15, 2025

Dealership Rating
Employee Rating

Very friendly environment thr Advisor made sure I understood anything that was being dont to my car or wanted to be done. More

by Rileydurrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Michael Lindley, Michael Wright, Nate Franklin, Rhett Valentine, Richard Sanchez, Tristian Rivas

Report | Print
Sep 15, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Friendly environment? Check! ✅ Advisor guidance? Double check! ✅ We’re so glad the team made your service experience easy and comfortable.

September 13, 2025

Dealership Rating
Employee Rating

Just would like to say what a great service manager you have if it wasn't for her I would have taken my business somewhere else. More

by charlesfree_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex

Report | Print
Sep 15, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Sounds like Elizabeth and Alex kept everything steady when it mattered most! We’re glad your service experience hit the mark and appreciate your kind words. Please come back anytime, Charles.

September 11, 2025

Dealership Rating
Employee Rating

I drive way out of my way to go there. I like the people and service received. More

by Sherrysays
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Williams

Report | Print
Sep 12, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We’re honored you drive out of your way to see us! Elizabeth and Dennis will be thrilled to know their service made the trip worth it. Thanks for the recommendation. We’ll keep making the extra mile feel like the right one.

August 22, 2025

Dealership Rating
Employee Rating

Perfect service professional and highly recommended for your business to be honest with fast waiting times that will make your business more successful More

by Susan Josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Hannah Pearson, Michael Lindley, Nate Franklin, Tristian Rivas, Issac Moya, Angel Flores, Frank Raja, Scott Gerlikoviski

Report | Print
Aug 22, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Susan, thank you so much for the shout-out. We really appreciate it. Your honest feedback and continual support help us improve. Let us know if you need anything else from us!

August 19, 2025

Dealership Rating
Employee Rating

As always the service center did a great job and completed the work in a reasonable time More

by Rrazvan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Tavira

Report | Print
Aug 20, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Consistency is the name of our game. We’re glad your visit was smooth and on schedule, and we’ll keep it that way.

August 09, 2025

Dealership Rating
Employee Rating

Norm Reeves Honda staff has been helpful during a very stressful time. We appreciate what you’ve done for us giving us a fair deal on a loaner when we needed it. Thank you! More

by Mark deRiso
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Fritts- 5 stars

Report | Print
Aug 11, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Hi Mark, we truly appreciate your kind words. We’re glad our team could help and get you into a fair loaner arrangement during a challenging time.

July 30, 2025

Dealership Rating
Employee Rating

I've had my 2016 HR/V serviced here since I bought it new. I'm always satisfied with the work done and the service managers are top notch! 93K on the car and I love it. More

by Dfwump
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Gerlikoviski

Report | Print
Jul 30, 2025

Norm Reeves Honda Superstore North Richland Hills responded

93K and still running strong! Elizabeth, Scott, and the rest of the team are honored by your loyalty. Thanks for letting us keep your HR‑V in great shape all these miles!

July 29, 2025

Dealership Rating
Employee Rating

Angel was super. The other service people were terrific, as well. It was a very comfortable visit. Thanks! More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hannah Pearson, Tristian Rivas, Angel Flores

Report | Print
Jul 30, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Hello JD! Angel, Elizabeth, Hannah, and the whole team send a big “thank you” for your praise. We love creating a relaxing, welcoming vibe and are pleased you felt that. Come back anytime!

July 10, 2025

Dealership Rating
Employee Rating

Terrible customer service and extremely unprofessional management running the place. Manager Elizabeth French stormed off mid-conversation because she didn’t know how to handle a problem. More

by Dreeminbig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Jul 11, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We're sorry to see your review, as this does not sound like the type of customer experience we want to provide. We'd appreciate it if you could reach out with more details about what happened. Please contact Macon Huntsinger at Macon.huntsinger@normreeves.com. 

June 26, 2025

Dealership Rating
Employee Rating

Service and attention to detail exceeding our expectations very knowledgeable about our needs and concerns More

by legg239
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 27, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Going above and beyond is what we aim for, and it’s fantastic to know our attention to detail hit the mark. Thank you for recognizing our team’s dedication, and we’re here anytime you need us!

1
2
3
4
...
24

Dealership Inventory (501 Vehicles)

used 2019 Ford F-150 car, priced at $39,934
2019 Ford F-150
used
Agate Black Metallic exterior
Automatic
Four-wheel Drive
$39,934
View Details
used 2013 Honda CR-V car, priced at $13,723
2013 Honda CR-V
used
Brown exterior
Automatic
Front-wheel Drive
$13,723
View Details
new 2026 Honda Ridgeline car, priced at $43,800
2026 Honda Ridgeline
new
Crystal Black Pearl exterior
Automatic
All-wheel Drive
$43,800
View Details
used 2025 Honda Pilot car, priced at $46,837
2025 Honda Pilot
used
Radiant Red Metallic II exterior
Automatic
All-wheel Drive
$46,837
View Details
used 2023 Honda Civic car, priced at $24,934
2023 Honda Civic
used
Crystal Black Pearl exterior
CVT
Front-wheel Drive
$24,934
View Details
used 2017 Honda Pilot car, priced at $14,738
2017 Honda Pilot
used
Steel exterior
Automatic
Front-wheel Drive
$14,738
View Details
View All Inventory