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Edwin Chan
Edwin Chan at James Wood AutoPark
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Edwin Chan

Assistant Service Manager

James Wood AutoPark

3906 I-35E South
Denton, TX 76210

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4.8
261 Reviews
4.8

261 Reviews

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261 Reviews of Edwin Chan

March 04, 2025

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Employee Rating

It was just an oil change but they got me in on time - were friendly - asked if i wanted the tires rotated and got me out before the estimated wait time - all good....... More

by dogtag34
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Workmanship
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Recommend Dealer
Yes
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Mar 04, 2025

James Wood AutoPark responded

Thank you for your kind words! We at James Wood Chevrolet Denton are thrilled to hear that your oil change experience was efficient and positive. Our team strives to provide friendly service and make your visit as quick as possible. We appreciate you taking the time to share your feedback and hope to see you again for your next service! Sincerely, James Wood AutoPark Management | 940-591-9663

March 01, 2025

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Jared Abel is an excellent, very informative service advisor, would highly recommend this dealership., i might take a few days but the wait is worth it. More

by jose l oropeza
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel

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Mar 04, 2025

James Wood AutoPark responded

Thank you, Jose, for your kind words! We truly appreciate your recommendation of James Wood Chevrolet Denton. We're glad to hear that you found our service advisor informative and that you think the wait is worthwhile. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

February 19, 2025

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Edwin is always very professional and keeps me informed throughout the entire process. I wouldn’t go anywhere else. More

by RGTOWNSEN
Recommend Dealer
Yes
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Feb 20, 2025

James Wood AutoPark responded

Thank you, Edwin, for your fantastic review! We're thrilled to hear that you had such a positive experience with us at James Wood Chevrolet Denton. Our team, especially Edwin, strives to provide the best service and keep our customers informed. We appreciate your loyalty and look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

February 19, 2025

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Edwin and the team did a terrific job repairing my old corvette. Very happy with the work. More

by carguy
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Recommend Dealer
Yes
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Feb 20, 2025

James Wood AutoPark responded

Thank you, Edwin, for your wonderful review! We're thrilled to hear that you are happy with the repairs done on your Corvette. Our team at James Wood Chevrolet Denton always strives to provide excellent service, and we're glad to know we met your expectations. We look forward to seeing you again for any future needs! Sincerely, James Wood AutoPark Management | 940-591-9663

February 16, 2025

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Edwin is the best! He is always respectful, polite and has great customer service. I can always count on him! More

by lindseyakirby
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Recommend Dealer
Yes
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Feb 18, 2025

James Wood AutoPark responded

Thank you so much for your kind words! We truly appreciate your feedback about Edwin and are thrilled to hear that he consistently provides you with respectful and polite service. At James Wood Chevrolet Denton, we strive to deliver great customer experiences, and it's wonderful to know that Edwin has made a positive impact on yours. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

February 13, 2025

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James Wood GMC is a great place to purchase your next GMC. I recently purchased my second truck from the team and couldn’t be more pleased with the customer service and the entire support team. Great fam More

by jaking7919
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: BJ Worley, Gavynn Norris

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Feb 14, 2025

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that you chose James Wood Chevrolet Denton for your second truck purchase. It's fantastic to know that our team provided you with great customer service and support. We genuinely appreciate your kind words and look forward to welcoming you back soon! Sincerely, James Wood AutoPark Management | 940-591-9663

February 08, 2025

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Edwin, my service advisor, was super helpful and very communicative. I felt like I was in great hands with him. If I have any other issues in the future, I hope to work with him again. Thank you! More

by EVANMBURKE
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Recommend Dealer
Yes
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Feb 10, 2025

James Wood AutoPark responded

We truly appreciate your kind words about your experience at James Wood Chevrolet Denton. It's great to hear that you found our service advisor helpful and communicative. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

February 08, 2025

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In and out in a timely manner. Never spoke with my service rep while I was there. More

by laura brewer
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Workmanship
Service Time
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Recommend Dealer
Yes
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Feb 11, 2025

James Wood AutoPark responded

Thank you for your feedback. We appreciate your experience at James Wood Chevrolet Denton and are glad to hear you were in and out in a timely manner. Your feedback regarding communication is important, and we encourage you to contact us directly so we can address this and improve our service. We look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

February 06, 2025

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Employee Rating

My contact, Edwin, was very attentive and helpful. My visit was great in the waiting area and comfortable. The extended time to complete the update was very very long. More

by mcharley
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 08, 2025

James Wood AutoPark responded

Thank you for your feedback! We're glad to hear that Edwin provided you with attentive and helpful service during your visit. We strive to create a comfortable environment at James Wood Chevrolet Denton, but we understand that the extended wait time was not ideal. Your concerns are important to us, and we appreciate you bringing them to our attention. If there's anything more we can do, please don't hesitate to reach out. We look forward to serving you again! Sincerely, James Wood AutoPark Management | 940-591-9663

February 05, 2025

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Employee Rating

Good work, no pressure to add more procedures, decent time waiting, easy checkout with good explanation of charges. More

by MIKEANDPATSABO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 08, 2025

James Wood AutoPark responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience at James Wood Chevrolet Denton. It's great to know that our team provided a pressure-free environment and clear explanations during your checkout. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

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