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Edwin Chan
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226 Reviews
226 Reviews
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226 Reviews of Edwin Chan
November 18, 2024
The management and efficiency has gone down. Electronic messages, when you receive one, does not resolve or fix the issue. Electronic messages, when you receive one, does not resolve or fix the issue. More
by thkaddatz
Verified CustomerOther Employees Tagged: Jared Laska
November 15, 2024
Edwin checked us in quickly. Gave us updates. Entered our rewards number so we could earn rewards. Used our coupon. Service was quick and check out as well. Edwin was kind, pat Gave us updates. Entered our rewards number so we could earn rewards. Used our coupon. Service was quick and check out as well. Edwin was kind, patient (with us old folks), courteous, made us feel valued. He is a valuable employee. More
by mcardlepete
November 07, 2024
My service advisor, Edwin Chan, had mentioned the need for transmission fluid and transfer case fluid change at 45,000 on my last visit when I had an oil change on my 2018 Suburban. He didn't pressure me for transmission fluid and transfer case fluid change at 45,000 on my last visit when I had an oil change on my 2018 Suburban. He didn't pressure me, just gave me the price and I said "maybe next time." I received a coupon from Huffines for 15% off and called to see if James Wood would honor it. The person who answered said "yes" and even quoted a price net of the coupon. I made an appointment and came in yesterday morning to have it done. You quoted a time and I waited. Edwin saw to it that it was completed properly and on time. Even washed my car. Edwin is a STAR!!! More
by KLMAHLKE
November 04, 2024
Hats off to Edwin Chang for another super support job. Outstanding job. He has been A#1 since I met him and this was my 11 vehicle purchase from James Wood. Outstanding job. He has been A#1 since I met him and this was my 11 vehicle purchase from James Wood. More
by wpm_0896
Other Employees Tagged: Phillip Surles
November 02, 2024
Had my car in again for check engine light and thought it could of been a really expensive repair but turned out to be a simple fix. Repairs were fast and information about the problem was clear. Very please could of been a really expensive repair but turned out to be a simple fix. Repairs were fast and information about the problem was clear. Very pleased with service and Edwin for informing me with proper info and when my car would be ready for pick up. Thanks again. More
by ZELATROID
November 02, 2024
Edwin was very helpful. He was able to get me back on the road very quickly. Edwin is always a great service advisor. He was able to get me back on the road very quickly. Edwin is always a great service advisor. More
by WARRENGDYER
Other Employees Tagged: Trish Cheaney
October 29, 2024
Solved the problem with my car in no time and had it fixed within a timely manner. fixed within a timely manner. More
by ZELATROID
Other Employees Tagged: Tim Wilkins
October 24, 2024
It’s so nice going into a dealership that takes care of you when you need help. They listen to your concerns and address the issues. No extra xx. Everyone is so friendly and more than willing to make you f you when you need help. They listen to your concerns and address the issues. No extra xx. Everyone is so friendly and more than willing to make you feel comfortable. I’ve always had a great experience at James Woods in Denton. Thank you so much More
by STRICKLANDDB
Other Employees Tagged: Jason Gattenby, Wendy Deter, Trish Cheaney
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