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Edwin Cardiel
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Edwin Cardiel
Internet Sales Manager
Sierra Chevrolet of Monrovia
1450 S Shamrock Ave
Monrovia, CA 91016
16 Reviews
16 Reviews
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16 Reviews of Edwin Cardiel
Verified Customer
November 27, 2024
Look - the service folks were all great. Front Desk, Jeremy, 100%. Quick service, super polite / friendly, super attentive, super helpful scheduling the Lyft shuttle, etc. I know bonuses Front Desk, Jeremy, 100%. Quick service, super polite / friendly, super attentive, super helpful scheduling the Lyft shuttle, etc. I know bonuses / compensation are tied to these ratings so I'm putting 5 stars, but ultimately I wouldn't recommend this service center. The problem is the pricing and overall service quality. Sierra Chevrolet is easily 50% more expensive than even other local Chevrolet dealerships. I typically go to El Camino Real in MPK. They have clear pricing / bundled service specials. Oil change, multi-point inspection, fluid top-off, tire rotation. It cost $156 here, and I've never seen it more that $70 at the other location. I'd guess in today's world MAYBE that's $120 with inflation or whatever. The labor quote of like $250/hr at Sierra is what I think makes the difference. I've never seen a spark plug changeout quoted for $650 before; that's insane. All that said -- for convenience, I was happy to pay the premium -- had business in the area. But this location didn't even inflate my tires to factory-recommended PSI, which I would think is standard. It didn't give a color-coded printout of vehicle parts / assessed quality. I suspect tire rotation wasn't done because the PSI ratings on each tire matched exactly what they were on each wheel when I left it. I received paperwork saying CA law requires that they inflate the tires as well? And for general record: El Camino Real -- cheaper, they also wash the freaking car, which I'd never expected but was a nice touch, and they've never missed something small like inflating tires. More
by c-w
Other Employees Tagged: Mike Hoffman, Samantha Peinado, Mayra Neria, Tanya Ruiz, Joe Jimenez, John Twiford, Will Cruz, Marvin Orellana , Terry Quinn, Jeremy
November 25, 2024
The staff are very professional and friendly. I got the Equinox Activ with ease with no haggling. This is the second time i bought my car here and I highly recommend to get yours at this dealersh I got the Equinox Activ with ease with no haggling. This is the second time i bought my car here and I highly recommend to get yours at this dealership. Thanks to Edwin, Nicholas and the finance manager! More
by lacvelasco
October 31, 2024
The dealer was in a good location and easy to find. A bit far from my house but closer to my office. They had a good selection of Bolts and new cars as well. They were going through remodeling and I’m A bit far from my house but closer to my office. They had a good selection of Bolts and new cars as well. They were going through remodeling and I’m sure they will have a spectacular showroom when completed. More
by Top Cat
Other Employees Tagged: Will Cruz, Andrew Lisk
October 07, 2024
very good will return when needed keep up the good work nice and clean area nice and clean area More
by n6pmg
Other Employees Tagged: Mike Hoffman, Samantha Peinado, Mayra Neria, Tanya Ruiz, Joe Jimenez, John Twiford, Will Cruz, Marvin Orellana , Terry Quinn, Shawn
September 01, 2024
As a dealer they provide good service definitely I will return for a future service return for a future service More
by CHICHILOPEZ2426
Other Employees Tagged: Mike Hoffman, Douglas Sievertson, Samantha Peinado, Tanya Ruiz, Joe Jimenez, John Twiford, Will Cruz, Marvin Orellana , Terry Quinn
August 31, 2024
Really friendly, thoughtful, and the whole team worked hard to get me in and out quickly! hard to get me in and out quickly! More
by TM
Other Employees Tagged: Christian Zuno, Tanya Ruiz , Stephen Cheung
July 01, 2024
Only complaint I have about this dealership was the lack of parking due to the construction that is being done on their building. Would have been a 5 star rating otherwise. of parking due to the construction that is being done on their building. Would have been a 5 star rating otherwise. More
by charlie.shirk
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