Edson Trujillo | Page 9

INFINITI of South Bay responded

Hi Blanca! We truly appreciate you taking the time to share your experience with us! Keeping you informed every step of the way is something we strive for, so it’s great to hear that the communication met your expectations. Edson’s knowledge really made a difference, and we’re glad he was able to support you throughout your visit. It means a lot to know you’d choose to come back, and we look forward to continuing to take great care of you and your vehicle in the future! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you for this FIVE-STAR review! We’re glad that our team provided an accurate diagnosis, clear and helpful information, and kind answers to your questions. Taking the time to explain things and ensuring you feel informed is our number one priority. Thank you for recognizing our hard work. We truly appreciate your kind words and look forward to assisting you again in the future! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Hi Davis! Thank you for taking the time to leave this review! We’re happy you received excellent service and enjoyed our coffee bar and clean facility. We appreciate your thoughts on the showroom as well, and we’re glad it still met your needs. Most of all, it’s wonderful to know our team was helpful and friendly throughout your visit. We truly appreciate you and look forward to seeing you again soon! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Hi Jeanetta! Thank you for sharing your experience with us! We’re glad to hear that your visits with us are consistently positive. We also appreciate your suggestion regarding providing more detailed explanations for necessary car repairs. Clear communication and helping our customers understand the “why” behind each recommendation are important to us, and your feedback helps us continue improving. We look forward to making your future visits even better! Thank you for choosing INFINITI of South Bay! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you so much for taking the time to share your experience! We’re happy that your visits with us continue to be great and that Edson takes such good care of your car, keeping it in top-notch condition. It’s always our goal to provide an excellent service experience, and it’s wonderful to know that our efforts make a difference for you. We appreciate your continued trust and loyalty, and we look forward to welcoming you back for many more visits in the future! Don't forget to check our website for service deals and specials for next time! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you for this FIVE-STAR review! Edson has been getting a lot of love lately, and he is truly deserving. We’re thrilled to hear he kept you updated and on top of communication regarding your car’s status. He really is a valuable asset to our team, and it’s wonderful to know his dedication made such a positive impact on your visit. We appreciate your kind words and look forward to serving you again! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you for taking the time to leave this AWESOME review! We’re thrilled that our team was able to handle everything professionally and that you’re very satisfied with the service you received. We take pride in getting things done right, and it means a lot to know our hard work made a difference. Thank you for choosing INFINITI of South Bay. Don't forget to check back on our website for any service deals and specials for your next visit! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you so much for the wonderful review! We’re always happy to hear that Edson continues to deliver excellent service for you. It’s great to know you appreciated the freshly washed (and vacuumed!) car, and we love that the coffee stood out too! You’re absolutely right, the little things really do matter, and we’re glad they made a difference during your visit. We truly appreciate your continued trust and look forward to seeing you again! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Hi Sharon! Thank you so much for the luv and loyalty! We’re grateful that you continue to make the trip from Menifee to have your service done with us, that means more to us than you know. Knowing our team’s courtesy, helpfulness, and efficiency have kept you coming back without a single complaint makes us so proud. We truly appreciate you and look forward to taking great care of you and your vehicle for many more visits to come! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you for taking the time to leave this review online! We’re glad your engine replacement was completed even faster than expected. Edson will be thrilled to know his proactive and professional communication made a positive difference throughout the process. Thank you for your kind words! We appreciate your trust in our team and look forward to taking care of you and your vehicle on future visits! Carlos Robles Service Manager INFINITI of South Bay