Edson Trujillo | Page 10

INFINITI of South Bay responded

Thank you so much for taking the time to leave this review! We’re thrilled to hear that Edson and my team continue to earn your confidence. His knowledge and professionalism are qualities we truly value, and it means a lot that you recognize them. We appreciate you choosing us and look forward to taking care of your vehicle for many visits to come! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you so much for this awesome review! We’re happy to hear that your service was professional and completed on time. We’re glad the discount was helpful, and it’s wonderful to know you were pleased with both our team and the overall experience. Our customers are our #1 priority, thank you for recognizing all of our hard work! Your trust and willingness to recommend us truly mean a lot. We look forward to continuing to work with you and providing the same level of care and quality each time you visit. Thanks again for choosing INFINITI of South Bay! Make sure to check our website for service deals and specials for your next visit. Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you again for sharing your experience with us! We really appreciate your patience with the longer wait time, and we’re thrilled to hear that your advisor made the visit worthwhile. It’s wonderful to know he was accommodating, informative, and went the extra mile to make sure you were taken care of. Thanks again! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Hi Marcie! Thank you for the FIVE-STAR review! We’re happy to hear you had a positive experience. It’s wonderful that Edson took the time to really listen to your concerns and verify your previous repairs with Infiniti, attention to detail like that is something we take pride in. We appreciate your trust in us and are happy to know everything was in order. Looking forward to seeing you again soon! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you so much for your wonderful review! Edson will be thrilled to hear your kind words. We’re grateful for your loyalty and so glad our team has been able to support you, especially in those unique situations. We appreciate that you have chosen our service center due to the care and quality we strive to provide. We truly appreciate you and look forward to continuing to serve you! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Hi Carl! Thank you so much for sharing this! We’re thrilled that Edson took great care of you and your 2007 M35. Keeping an 18-year-old car running smoothly is a team effort, and we’re grateful for the trust you place in our service department. We look forward to keeping your M35 on the road for many more miles! Thanks for stopping by! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you so much for taking the time to share your experience! We are thrilled to hear that you received great service and that our team made you feel like family. Providing warm, friendly customer care is always our top priority, and we know that your time is valuable, so making sure we get you in and out quickly is just as important. It truly means the world to us when we hear that our efforts make a positive impact. We look forward to welcoming you back to INFINITI of South Bay for your next service appointment! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Dear Yayoana, Thank you so much for the fantastic 5-STAR rating and for sharing your service experience! We are delighted to hear that getting your car serviced was both quick and easy. Our priority is always to provide exceptional service efficiently, ensuring minimal disruption to your day. We're also glad you enjoyed our waiting area! We will make sure your service advisor, Edson, receives your kind feedback. He exemplifies the quick and easy, high-quality service we strive to deliver. We look forward to welcoming you back to INFINITI of South Bay soon! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

DLJames, Thank you for your fantastic review! We're thrilled to hear you had a great experience with our very clean and fast service center. It's wonderful that Edson provided awesome service and took the time to listen to all your concerns. We pride ourselves on attention to detail and efficiency. We appreciate your business and look forward to your next visit to INFINITI of South Bay! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Hey Reginald, Thank you for sharing your experience and providing such a wonderful review! We are so pleased to hear that "Eddy" (Edson) is consistently dedicated, knowledgeable, and polite during your visits. It's truly rewarding to know that his fast, helpful service makes such a positive difference for you every time. We will make sure Edson knows how much his hard work is appreciated! We look forward to seeing you again at INFINITI of South Bay. Carlos Robles Service Manager INFINITI of South Bay