Eddie Marshall
Eddie Marshall at Southern Ford

Eddie Marshall | Page 15

Commercial Service Advisor

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

Contact Me
4.8
208 Reviews
4.8

208 Reviews

Write a Review

208 Reviews of Eddie Marshall

August 27, 2024

Dealership Rating
Employee Rating

My service experience at Southern Ford Newport News was outstanding. Mr. Eddie Marshall handled my concern with a quick response. Highly recommend. More

by alfredowoods6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 25, 2024

Dealership Rating
Employee Rating

The work that I needed was explained clearly. Some of it wasn't required at the time but I got it out of the way. More

by MJCRAFTY61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones, Stephanie Spangler , MAURICE BENSTON, JON CONWAY, Jeff Dobson, SCOTT MIKULEC, EDWIN WARREN, QUERIDA WILLIAMS

August 23, 2024

Dealership Rating
Employee Rating

Great service! ! Solved any issues with the car, great overall. Will be coming back if needed! More

by yaradelgado1503
Recommend Dealer
Yes
Aug 23, 2024

Southern Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 15, 2024

Dealership Rating
Employee Rating

She was very professional and very willing to go to the end and beyond she is very sweet More

by charles.horsley1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones, Stephanie Spangler , MAURICE BENSTON, JON CONWAY, Jeff Dobson, Joe Jensen, SCOTT MIKULEC, EDWIN WARREN, QUERIDA WILLIAMS

Aug 21, 2024

Southern Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 15, 2024

Dealership Rating
Employee Rating

The staff were very professional, the service done to my vehicle was accomplished quickly, and the technician was thorough. I received a video of the multi points inspection, which I thought was very enligh More

by MDILLION80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones, Stephanie Spangler , MAURICE BENSTON, JON CONWAY, Jeff Dobson, SCOTT MIKULEC, EDWIN WARREN, QUERIDA WILLIAMS

Aug 21, 2024

Southern Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 08, 2024

Dealership Rating
Employee Rating

The dealership was very prompt and thorough. They were also accommodating to my schedule. I’ll definitely be back for future service needs. More

by MACH6RICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones, Stephanie Spangler , MAURICE BENSTON, EDWIN WARREN

Aug 09, 2024

Southern Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 08, 2024

Dealership Rating
Employee Rating

Eddie and Q are awesome to work with. No issues at all when they are taking care of our fleet. More

by GULTOMT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: QUERIDA WILLIAMS

Aug 09, 2024

Southern Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 07, 2024

Dealership Rating
Employee Rating

Eddie at southern ford handled the service on my vehicle. It was completed when promised and I’ve had no issues! More

by ed7jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2024

Southern Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 07, 2024

Dealership Rating
Employee Rating

Eddie Marshall and his technicians are top notch! Any repairs, inspections or other work is always done quickly. More

by Ponycar1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2024

Southern Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 05, 2024

Dealership Rating
Employee Rating

They have done service on our vehicles and are honest and usually get things done in the shortest possible time More

by gtownsend
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
...
15
...

Dealership Inventory (366 Vehicles)

new 2026 Ford Explorer car, priced at $44,117
2026 Ford Explorer
new
Gray exterior
Automatic
Four-wheel Drive
new 2026 Ford Transit-250 car, priced at $49,709
2026 Ford Transit-250
new
Oxford White exterior
Automatic
Rear-wheel Drive
new 2026 Ford Explorer car, priced at $43,392
2026 Ford Explorer
new
Black Metallic exterior
Automatic
Four-wheel Drive
new 2026 Ford Explorer car, priced at $43,356
2026 Ford Explorer
new
Red Metallic exterior
Automatic
Rear-wheel Drive
new 2026 Ford Explorer car, priced at $55,964
2026 Ford Explorer
new
White Metallic exterior
Automatic
Four-wheel Drive
new 2025 Ford Bronco Sport car, priced at $39,037
2025 Ford Bronco Sport
new
Shadow Black exterior
Automatic
Four-wheel Drive