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Doug MacAdam
Doug MacAdam at Smythe Volvo Cars

Doug MacAdam

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

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5.0
421 Reviews

I have over forty years of service here at Smythe Volvo. The complete level of comfort in knowing all the employees and customers very well is definitely the best part about working here. My favorite Volvo is the Cross Country Wagon. It's an AWD utility vehicle but still more like a car than a truck. It also has a good track record mechanically, performs and handles well. When I'm away from work, spending time with my family is my number one priority, especially with my two grandsons.

Dealership Experience

41 yrs, 9 mos

Industry Experience

41 yrs, 9 mos

5.0

421 Reviews

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421 Reviews of Doug MacAdam

December 25, 2025

Dealership Rating
Employee Rating

Doug makes the entire experience seem less and explains every item in detail but in layman terms. More

by Mandncohen
Recommend Dealer
Yes

Other Employees Tagged: Doug MacAdam

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Dec 26, 2025

Smythe Volvo Cars responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Enjoy!

December 23, 2025

Dealership Rating
Employee Rating

Doug is the best. Clear communication and practical advice. Doug is reliable and his expertise is top-notch. More

by GOLDSTEINERICM
Recommend Dealer
Yes

Other Employees Tagged: Doug MacAdam

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Dec 23, 2025

Smythe Volvo Cars responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Enjoy!

December 22, 2025

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Employee Rating

Smythe Volvo and Doug MacAdam are the best! Appreciate the wonderful vehicle and outstanding service! More

by DRRTROBINSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Tina Dewald

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Dec 22, 2025

Smythe Volvo Cars responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Enjoy!

December 20, 2025

Dealership Rating
Employee Rating

Efficient I experience kindness and professionalism each visit. I appreciate the patience and flow of the operation More

by SLK
Recommend Dealer
Yes

Other Employees Tagged: Doug MacAdam

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Dec 20, 2025

Smythe Volvo Cars responded

Thank you for recognizing our team's dedication at Smythe Volvo. We're glad to hear about your positive experience with us.

December 19, 2025

Dealership Rating
Employee Rating

Great No no no no no No no no no no no no no No More

by Chuck58
Recommend Dealer
Yes

Other Employees Tagged: Doug MacAdam

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Dec 20, 2025

Smythe Volvo Cars responded

Thanks!

December 19, 2025

Dealership Rating
Employee Rating

Great No no no no no No no no no no no no no No More

by Chuck58
Recommend Dealer
Yes

Other Employees Tagged: Doug MacAdam

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Dec 20, 2025

Smythe Volvo Cars responded

Hi Chuck, We appreciate you taking the time to respond and are glad to have earned your 5 star review.

December 19, 2025

Dealership Rating
Employee Rating

I have been having service at Smythe Volvo for 50 years. They have always been wonderful to me. They are gracious, helpful and accommodating whenever I need help and they keep my Volvo in good and safe cond More

by KENNETHJER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Scott Jackson, Mark Terry, Jessica Hermida

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Dec 19, 2025

Smythe Volvo Cars responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Enjoy!

December 19, 2025

Dealership Rating
Employee Rating

Customer for 20 plus years and working with Doug has always been effortless. Doug explains the issues with the cars and move forward to keep our cars running perfectly. More

by Volkswagen19@
Recommend Dealer
Yes

Other Employees Tagged: Doug MacAdam

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Dec 19, 2025

Smythe Volvo Cars responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Enjoy!

Dec 19, 2025

Volkswagen19@ responded

Doug is great

December 18, 2025

Dealership Rating
Employee Rating

Great overall experience. Was told exactly what to expect in terms of timing. Comfortable environment More

by RONDEBJAKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Jackson

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Dec 18, 2025

Smythe Volvo Cars responded

Thanks for sharing about your experience with Smythe Volvo Cars. We appreciate your business and hope to see you again soon! Enjoy!

December 17, 2025

Dealership Rating
Employee Rating

Excellent experience. Service was quick and efficient and all issues explained in detail. Doug was extremely helpful. More

by Mark
Recommend Dealer
Yes

Other Employees Tagged: Doug MacAdam

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Dec 22, 2025

Smythe Volvo Cars responded

Thanks for sharing your experience with us. We're glad our team was useful and the service met your expectations at Smythe Volvo.

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