Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Doug MacAdam
396 Reviews
I have nearly forty years of service here at Smythe Volvo. The complete level of comfort in knowing all the employees and customers very well is definitely the best part about working here. My favorite Volvo is the Cross Country Wagon. It's an AWD utility vehicle but still more like a car than a truck. It also has a good track record mechanically, performs and handles well. When I'm away from work, spending time with my family is my number one priority, especially with my two grandsons.
Read moreDealership Experience
41 yrs, 4 mos
Industry Experience
41 yrs, 4 mos
396 Reviews
Write a Review
396 Reviews of Doug MacAdam
July 27, 2025
Doug McAdams is the best service provider for the past 30 years. Love him! He’s a true professional in so many ways. Always is looking out for my best interests. My family and I trust him with our lives. Tha years. Love him! He’s a true professional in so many ways. Always is looking out for my best interests. My family and I trust him with our lives. Thanks, Doug! More
by Danhajjar13
July 19, 2025
I recently brought my Volvo in for its 40,000-mile maintenance service and had the pleasure of working with Doug, whose exceptional customer service truly made the experience outstanding. From the mom maintenance service and had the pleasure of working with Doug, whose exceptional customer service truly made the experience outstanding. From the moment I arrived, Doug greeted me with a warm, professional demeanor and took the time to clearly explain what the service would entail. He kept me informed throughout the process, answered all of my questions with patience and expertise, and went above and beyond to ensure everything was handled efficiently. It's rare to encounter someone so genuinely dedicated to customer satisfaction. Doug is a true asset to the team and made this routine visit feel like a VIP experience. More
by Izzie
June 19, 2025
The most striking feature of Smythe's Volvo Dealership is the professional and courteous nature of its staff. Coupled with which, the service which is provided there is of a very high standard. the professional and courteous nature of its staff. Coupled with which, the service which is provided there is of a very high standard. More
by Collinmwolfe
Other Employees Tagged: Alon Katende, David Ferrence, Jessica Hermida
May 05, 2025
Jessica was very accommodating and met all my needs. She went out of her way to help me and ensure the car was in good condition and did not require additional maintenance. She went out of her way to help me and ensure the car was in good condition and did not require additional maintenance. More
by Nicole Stein
Other Employees Tagged: Jessica Hermida
April 24, 2025
Smythe Volvo continues to be the dealership that they have been for the past 70 years. An outstanding organization to do business with. We could not be happier with the decision that we made and all aspe have been for the past 70 years. An outstanding organization to do business with. We could not be happier with the decision that we made and all aspects of our purchase at Smythe. Kevin‘s ability to find people that think like he does for the benefit of the organization is second to none. More
by tomhgaff
Other Employees Tagged: Kevin Flanagan, Sean Flanagan, Tom Coward, Scott Jackson, Regina Krauza, Bob Cerza, Abood Katib, Alan Faynzilberg, Najee (Jay) Shabazz
April 19, 2025
Doug was able to help me with my 2025 xc40. He was able to get me in immediately and to have a computer program rerun. This was needed to my heated seats and steering wheel. The entire service He was able to get me in immediately and to have a computer program rerun. This was needed to my heated seats and steering wheel. The entire service group is professional and th main reason why I am on my 7th Smythe Volvo over the last 17 years for my family. Thank you Kevin for investing in the service department. Thank you, David for being an excellent and attentive service manager. More
by jwkw
Other Employees Tagged: Tina Dewald, David Ferrence
March 12, 2025
Over the 29 years I have been a customer I can say that their staff in all departments are always pleasant and accommodating. their staff in all departments are always pleasant and accommodating. More
by dcwalter
Other Employees Tagged: Sean Flanagan, Tom Coward, Tina Dewald, Regina Krauza, Bob Cerza, Mark Terry, Abood Katib
March 06, 2025
Kyle and his Smythe team provide yet another on parallel experience! Kyle makes the process easy, no pressure, he listens and provides answers! Kyle and his team have helped our family several times over th experience! Kyle makes the process easy, no pressure, he listens and provides answers! Kyle and his team have helped our family several times over the last few years and we always recommend Kyle to family and friends! More
by bde5284
Other Employees Tagged: Tom Coward, Tina Dewald, Kyle Jackson, Abood Katib, Todd Colbeth, Adam Steinberg
February 05, 2025
Purchased S80 T6 in 2001 and recall the process was flawless. Sales person provided us with a detailed explanation of the car's features and how to use them. Service department always had the work comp flawless. Sales person provided us with a detailed explanation of the car's features and how to use them. Service department always had the work completed on time and presented us with a vehicle that was clean both exterior and interior. Fast forward 24 years: Smythe's philosophy towards customer service has remained impeccable and the friendly attitude is reminiscent of times gone by. That's a rare commodity in today's culture. More
by Janbonalsky
