Darius Golden
Darius Golden at Wilde East Towne Honda

Darius Golden

Service Advisor

Wilde East Towne Honda

5555 High Crossing Blvd
Madison, WI 53718

4.6
78 Reviews
4.6

78 Reviews

Write a Review

Industry Experience

14 yrs, 10 mos

78 Reviews of Darius Golden

September 28, 2024

Dealership Rating
Employee Rating

Dealership is fine. When I brought my car in for service, Darius approached me and told me to stand by his desk. Which I did. Minutes later, another customer showed up a More

by Rh12345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2024

Wilde East Towne Honda responded

Thank you for sharing your experience. It's disappointing to hear about the wait and lack of attention during your visit, as we strive for efficient service. We appreciate your feedback and will address this internally to improve our customer interactions. If you'd like to discuss further or have any other concerns, please reach out directly. Thank you, Ryan Hinkle - Service Manager - 608-402-8271

August 23, 2024

Dealership Rating
Employee Rating

Not to say anything of their prices, but once when I was in I overheard a technician telling an older guy that some debris (leaves or some such) had gotten into a compartment/area that would cause some nois More

by kthrock0610
Recommend Dealer
Yes
Aug 23, 2024

Wilde East Towne Honda responded

It's concerning to hear about this experience. We strive for transparency and honesty in all our interactions, so it's disappointing that we didn't meet those standards here. If you have any further details or would like to discuss this matter more, please feel free to reach out directly. Thank you, Ryan Hinkle - Service Manager - 608-402-8271

August 04, 2024

Dealership Rating
Employee Rating

Lex was very helpful in finding us a certified vehicle. He worked hard to find us something we liked. He spent a lot of time with us and stayed late to accommodate our needs. Kudos to Lex! More

by mads4gan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 06, 2024

Wilde East Towne Honda responded

Thank you for sharing your experience! We're glad to hear Lex went above and beyond to help you find the perfect certified vehicle at Wilde East Towne Honda. We appreciate your feedback and hope you're enjoying your new ride!

April 28, 2024

Dealership Rating
Employee Rating

We had wonderful service with none if the sales pressure. When our new vehicle experienced a computer glitch, Gavin & the service department went out of their way to take care of the problem quickly. We are More

by Dick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erik Lipp , Gavin DiMaggio, Sebastian Klarer

Apr 29, 2024

Wilde East Towne Honda responded

We're glad to hear that you had a wonderful service experience at Wilde East Towne Honda. It's great to see our team, especially Gavin and the Service Department, took care of your vehicle promptly! Thanks for sharing this positive feedback with us.

March 23, 2024

Dealership Rating
Employee Rating

I've been into Wilde East Towne Honda twice now for service. Being 50, I still have fears of being treated poorly as a female at a dealership, but this has not been my case at Wilde. Darius, both tim More

by melissa1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2024

Wilde East Towne Honda responded

Hi Melissa, we're so glad to hear that Darius and our team at Wilde East Towne Honda have provided you with respectful and communicative service. We appreciate your recommendation!

March 09, 2024

Dealership Rating
Employee Rating

I had a wonderful experience with Darius Golden. He does everything with a big smile. More

by lberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 11, 2024

Wilde East Towne Honda responded

We're happy to hear that you had such a wonderful experience with Darius! We look forward to having you back at Wilde East Towne Honda again soon!

February 29, 2024

Dealership Rating
Employee Rating

I have now worked with Wilde East Towne Honda three separate times. Each time I have worked with Phil and Veli! They are great! More

by Nikki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 29, 2024

Wilde East Towne Honda responded

Hi Nikki! It's fantastic to know you've had great experiences with Phil and Veli at Wilde East Towne Honda. We appreciate your continued support and look forward to serving you again soon!

January 21, 2024

Dealership Rating
Employee Rating

Sold me a car with multiple issues and failed to fix it completely the most recent time I took it in. They had my car for over a week and did nothing. Communication is terrible. The assistant service manag More

by Theresa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Valerie Rich, Ryan Hinkle , Leticia Acosta

Jan 22, 2024

Wilde East Towne Honda responded

Theresa, I'm really sorry to read about your experience. It's important that our customers feel heard and valued, so it's disappointing to know we fell short in this instance. We'd like the opportunity to make things right for you - please reach out when you have a moment so we can discuss further. Thank you, Ryan Hinkle - Service Manager - 608-402-8271

December 29, 2023

Dealership Rating
Employee Rating

They got me a beautiful car brand new and it was exactly what I wanted. Amazing services and prices were exactly what I was looking for 10/10 More

by Mike Robbins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 29, 2023

Wilde East Towne Honda responded

Mike, we're so glad to know you found exactly what you were looking for at Wilde East Towne Honda. Thanks for taking the time to leave us a review. Enjoy your new car!

November 28, 2023

Dealership Rating
Employee Rating

Scott and the rest of the Wilde crew have always been great. We would recommend them to everyone. More

by craig.oehrlein
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 28, 2023

Wilde East Towne Honda responded

Craig, we truly appreciate your recommendation and are so happy to hear how helpful Scott and our Wilde team were! Please let us know if there's anything we can help you with in the future!

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