Darius Golden
Darius Golden at Wilde East Towne Honda

Darius Golden | Page 8

Service Advisor

Wilde East Towne Honda

5555 High Crossing Blvd
Madison, WI 53718

4.6
78 Reviews
4.6

78 Reviews

Write a Review

Industry Experience

14 yrs, 10 mos

78 Reviews of Darius Golden

September 04, 2020

Dealership Rating
Employee Rating

We have owned our Odyssey for five years now and every time we bring it in our service has been excellent. This time, when I pulled in, Darius came up and greeted me and he remembered my name. That means More

by djaster33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 04, 2020

Wilde East Towne Honda responded

Thank you for taking the time to share your positive comments with us! Your feedback and satisfaction are our top priority, and we are so happy to hear that you enjoyed working with Darius. Your continued support of Wilde East Towne Honda is greatly appreciated, and we look forward to working with you in the future!

August 20, 2020

Dealership Rating
Employee Rating

We want to personally thank Darius Golden! Darius helped us when our Odyssey broke down on our trip from Minnesota to Wisconsin. As an out town traveller we were so grateful for his time and suppor More

by Happy Customer
Customer Service
Friendliness
Recommend Dealer
Yes
Aug 24, 2020

Wilde East Towne Honda responded

Your feedback is greatly appreciated, and we are thrilled to hear that Darius could help you get back on the road. It was a pleasure working with you, and we hope that you enjoyed your trip!

July 18, 2020

Dealership Rating
Employee Rating

Great Sales and Service Teams I purchased a used Honda Civic at Wilde East Towne in 2014. The sales team was very helpful. I get the oil changed at the dealership and have had to More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 20, 2020

Wilde East Towne Honda responded

Your continued support of Wilde East Towne Honda is greatly appreciated! Our team is always happy to help, and thank you for choosing Wilde!

May 29, 2020

Dealership Rating
Employee Rating

Darius Golden was fantastic! He made sure everything went smoothly with my oil change and was quick to respond and assist when I emailed with a question afterwards. I needed a follow up appointment, and he h More

by Honda Fit Owner
Recommend Dealer
Yes
Jun 01, 2020

Wilde East Towne Honda responded

Thanks for sharing your feedback with us! We are so glad to hear that Darius could help make your oil change so memorable. It was great working with you, and thank you for choosing Wilde!

March 24, 2020

Dealership Rating
Employee Rating

I had a great experience purchasing a used vehicle at Wilde East Town Honda. The Sales and Service departments bent over backwards for me. I visited many dealerships in the area looking for a reliable u More

by C. D.
Recommend Dealer
Yes

Other Employees Tagged: Kenn Ogunsola, Erik Lipp

Mar 24, 2020

Wilde East Towne Honda responded

Thank you for taking the time to share your feedback with us! We are always happy to be of service, and we are so glad to hear that our team could help you during your car buying experience. It was wonderful working with you, and we hope that you enjoy your new Wilde vehicle!

January 26, 2020

Dealership Rating
Employee Rating

Awesome! Jamil was very patient, walked me through the process and stayed after an hour after close to make sure I was comfortable with driving. More

by nancy83051
Recommend Dealer
Yes

Other Employees Tagged: Jamil Abdel, Samir Karimi

Jan 29, 2020

Wilde East Towne Honda responded

We are so glad to hear that you enjoyed working with Jamil, and that he could help make your car buying experience so memorable. it was great working with you, and thank you for choosing Wilde!

January 02, 2020

Dealership Rating
Employee Rating

Worse experience My Honda Crosstour was towed to Wilde Honda due to an accident on icy roads. Left tire, suspension, tie bar damage was done. They told me it would t More

by Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: James Hergenroether

Jan 08, 2020

Wilde East Towne Honda responded

Pat, I want to apologize for the poor service you received with the accident repair on your Crosstour. There were several complications that delayed completion of the work including two different insurance supplements (insurer had to come back in) that were needed beyond the initial estimate. Although this caused delays, we did not do a good job of communicating with you and explaining the details. We should not have relied on the insurance company and the body shop to keep you updated. That was our responsibility. I have used this as a training tool with my staff to improve our communications with our customers. I trust everything is now okay with your vehicle and it is running good. If not, or if you have any questions about the repairs made to your vehicle, please call me at (608) 316-2315. We hope you give us an opportunity to earn your business in the future, Jim Hergenroether, Service Manager.

March 10, 2019

Dealership Rating
Employee Rating

Attentive, friendly, professional. Customer focused, timely and thorough interactions with staff. Experienced, knowledgeable technicians and service. Darius was efficient and made me More

by Pleased New Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Roman

Mar 11, 2019

Wilde East Towne Honda responded

Your feedback and satisfaction are our top priority, and we are happy to hear that our team could be of service. It was wonderful working with you, and if you have any questions or concerns, please contact us at (608) 242-5500.

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