Dallas Petriello
Dallas Petriello at Town East Ford
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Dallas Petriello

Business Office Manager

Town East Ford

18411 Lyndon B Johnson Fwy
Mesquite, TX 75150

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4.6
27 Reviews
4.6

27 Reviews

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27 Reviews of Dallas Petriello

November 07, 2024

Dealership Rating
Employee Rating

You need to clone Farley, as the nicest salesman I have ever met. Arthur in Service Writer was also very nice and went out of his way to help me and my dad. These are the reasons I drive from Fate to you More

by George Kleinmeier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Farle Lutian , Arthur in Service 👍

Nov 08, 2024

Town East Ford responded

Thank you so much for your kind words! We're thrilled to hear that Farle and Arthur made such a positive impact on your experience. We’re proud to have such dedicated and helpful team members who go above and beyond for our customers. It means a lot that you choose to drive all the way from Fate to visit us, and we’ll continue working hard to provide the outstanding service you’ve come to expect. We truly appreciate your loyalty and look forward to seeing you again!

October 28, 2024

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Blake was excellent with showing me the trucks I came in for. Was well imformable with my questions. He was professional. More

by glee12288
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Blake Smithers

Oct 29, 2024

Town East Ford responded

Thank you for your wonderful feedback! We're thrilled to hear that Blake provided you with excellent service and answered all your questions about the trucks. Our team takes pride in being knowledgeable and professional, and it’s great to know that Blake made your experience a positive one. If you have any further questions or need assistance, feel free to reach out. Enjoy your new truck!

October 11, 2024

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Started the Process online and once we agreed on a price. I drove 5 hours to the dealership and everything was ready and waiting for me. Completed the paperwork and was it on my way home with a brand new tr More

by Jgully097
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Drew Vespia

Oct 14, 2024

Town East Ford responded

Thank you for sharing your experience! We're thrilled to hear that your online process went smoothly and that everything was ready for you when you arrived. It's great to know that our staff made your visit friendly and helpful. Enjoy your new truck, and we look forward to serving you again in the future!

October 10, 2024

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Employee Rating

Jonathan was great to work with and very efficient. He was very helpful and got me all the information I needed and through the buying process smoothly. And my lord was he better than Chase. More

by Patrickfreehill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Durm

Oct 11, 2024

Town East Ford responded

Thank you for your wonderful review! We're thrilled to hear that Jonathan provided you with such great service and made your buying process smooth and efficient. We appreciate your feedback and will make sure to pass along your compliments to him. If you need any further assistance or have questions in the future, feel free to reach out. Enjoy your new vehicle!

September 24, 2024

Dealership Rating
Employee Rating

Thank you Blake and Jordy for helping buy a new car. Really nice guy. Good More

by yonb857
Recommend Dealer
Yes

Other Employees Tagged: Blake Smithers

Sep 25, 2024

Town East Ford responded

Thank you for your review! We're glad to hear that Blake and Jordy provided you with great assistance in buying your new car. Your satisfaction is important to us, and we appreciate your feedback. We look forward to serving you again in the future!

September 21, 2024

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Employee Rating

The process took some time but we closed the deal on same day. Friendly staff More

by Tee
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Blake Smithers, Travis Ferguson

Sep 23, 2024

Town East Ford responded

Thank you for your review! We're glad to hear that you closed the deal on the same day and that our staff made the process enjoyable for you. We appreciate your patience and look forward to assisting you again in the future!

September 12, 2024

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Employee Rating

Great experience. We were treated great by everyone. Would recommend this dealership to anyone. Good selection of in stock vehicles to choose from. More

by Jeremych
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Farle Lutian , Matt DeAnda

Sep 13, 2024

Town East Ford responded

Thank you for the fantastic review! We're delighted to hear that you had a great experience and that our team treated you well. It’s also wonderful to know that you found our selection of vehicles to your liking. We truly appreciate your recommendation and look forward to serving you or anyone you refer in the future. If you need anything else, don’t hesitate to reach out!

September 02, 2024

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We felt the dealership listened to our needs and helped us make a sound decision that met our needs at a price we could afford. More

by r-jstone
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Sep 04, 2024

Town East Ford responded

Thank you for sharing your experience with us! We're delighted to hear that our team listened to your needs and helped you find a solution that fit both your requirements and budget. Your satisfaction is our priority, and it's wonderful to know we were able to assist you in making a sound decision. If you have any more questions or need further assistance, don't hesitate to reach out!

August 30, 2024

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Employee Rating

Fantastic service. Edgar is the best. He really took care of my needs and did a super great job. I will recommend him any day. I will always use Town East Ford’s S More

by Nickandjudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2024

Town East Ford responded

Thank you for your wonderful review! We’re thrilled to hear that Edgar provided you with fantastic service and took great care of your needs. Your recommendation means a lot to us, and we’re glad to know that you’ll continue to trust our Service Department. If you ever need anything else, don’t hesitate to reach out. We look forward to serving you again!

August 24, 2024

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Employee Rating

Sales team was horrible, once the deal was done they didn’t care about anything else even though there were items that were still pending. Jesus Suarez completely dropped the ball and failed to communic More

by alchavez_2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jesus Suarez, Trey Storney

Aug 26, 2024

Town East Ford responded

Thank you for sharing your feedback with us. We are genuinely sorry to hear about your disappointing experience with our sales team and the lack of communication regarding the pending items. This is not the level of service we strive to provide, and we understand your frustration. To address your concerns promptly and ensure that all outstanding issues are resolved, please reach out to Eddie Almodovar at ealmodovar@vtaig.com. We appreciate your patience and would like the opportunity to make things right. Thank you for bringing this to our attention.

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