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Courtney Krause
Courtney Krause at Koons White Marsh Chevrolet

Courtney Krause | Page 5

Service Advisor

Koons White Marsh Chevrolet

10207 Philadelphia Road
White Marsh, MD 21162

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4.8
183 Reviews
4.8

183 Reviews

Write a Review

183 Reviews of Courtney Krause

April 07, 2026

Dealership Rating
Employee Rating

Excellent, Shane went above and beyond to help us purchase our new car at Koons More

by melindastephens3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Floyd

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Apr 08, 2026

Koons White Marsh Chevrolet responded

Hello melindastephens3, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

April 07, 2026

Dealership Rating
Employee Rating

Great atmosphere, friendly people, quick service. And when it comes to service they are very informative. More

by dhweber1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Floyd

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Apr 08, 2026

Koons White Marsh Chevrolet responded

dhweber1989, thank you again for taking the time to let us know how we did!

April 07, 2026

Dealership Rating
Employee Rating

Incomplete work on a problem that was caused by the shop at a regular maintenance appointment. Have to go back a second time for completion More

by cherylharrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 08, 2026

Koons White Marsh Chevrolet responded

Thank you for your time today and for your patience and understanding. It would be my pleasure to assist you in the future! Sincerely, Christian Stark

March 27, 2026

Dealership Rating
Employee Rating

Courtney from Service Dept guided me through the headache of purchasing new tires, n of course an oil change while I was there. I'm grateful for her help with that. The Mechanic did a fantastic job as well o More

by tmeninger1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Where's Andrew's name, The Warranty Man?

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Mar 29, 2026

Koons White Marsh Chevrolet responded

We really appreciate this positive review! Thanks so much!

March 26, 2026

Dealership Rating
Employee Rating

Always treated me good. Have a good friend that has been working there for many years. More

by smanning77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Morreale, Thomas Howard

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Mar 29, 2026

Koons White Marsh Chevrolet responded

Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

March 23, 2026

Dealership Rating
Employee Rating

Excellent service. Easy, quick, Tom was so professional. From checking in to picking up my vehicle. Great experience. More

by cmk90453
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Stark, Kelly Paris, Cindy Campbell, Dan Hasselberger, Maria Taliano, Rodney McNeal, Thomas Howard , Richard DeMarco

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Mar 26, 2026

Koons White Marsh Chevrolet responded

Thanks for the great rating! We are always happy to help!

March 23, 2026

Dealership Rating
Employee Rating

Your rep in the waiting room area was extremely knowledgeable, helpful and pleasant to interact with. More

by ejones6646
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 26, 2026

Koons White Marsh Chevrolet responded

Hi, thanks so much for rating us so high! Be safe on the road!

March 20, 2026

Dealership Rating
Employee Rating

It is always a pleasure to deal with the service team at Koons White Marsh Chevrolet More

by TAMI6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Chernault

Print
Mar 24, 2026

Koons White Marsh Chevrolet responded

Hi, thank you for taking the time to rate us! You really made our day today.

March 19, 2026

Dealership Rating
Employee Rating

Very clean and very friendly people. Dealership looks well taken care of. Never had a problem. More

by smhawk123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 22, 2026

Koons White Marsh Chevrolet responded

smhawk123, we are delighted to see this rating! Have a great day!

March 18, 2026

Dealership Rating
Employee Rating

Always fast and courteous team members making sure everything goes as smoothly as possible during the complete process More

by mack.atwood2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 21, 2026

Koons White Marsh Chevrolet responded

Hi, we are delighted to see this rating! Have a great day!

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