Courtney Krause
Courtney Krause at Koons White Marsh Chevrolet

Courtney Krause

Service Advisor

Koons White Marsh Chevrolet

10207 Philadelphia Road
White Marsh, MD 21162

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4.8
79 Reviews
4.8

79 Reviews

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79 Reviews of Courtney Krause

December 12, 2025

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Employee Rating

It’s an excellent dealer ship with very nice and understanding people they always do their best do adjust to your needs I’d recommend coming to koons Chevrolet MD. More

by jwolbert07
Service Price Transparency
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Recommend Dealer
Yes

December 11, 2025

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Buying the car there was a great experience. I brought my truck in for an issue and was given the run around about fixing it that day and was told I wouldn’t be able to get a loaner car. After s More

by e.campbell_1987
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Thomas Howard

December 11, 2025

Dealership Rating
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Thomas did a great job, very kind, and pleasant. I had a Great experience at Koons Chevrolet More

by unclejim04
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Thomas Howard

December 10, 2025

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Employee Rating

We have purchased numerous new cars from Koons. We always enjoy our new cars. Service Department is superior. Courtney is excellent. More

by EDHECKMAN
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Service Communication
Recommend Dealer
Yes

December 07, 2025

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The easy timely appointments, friendly staff, and shuttle service makes for a great service experience. More

by 4cebwu0
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Service Communication
Recommend Dealer
Yes

December 03, 2025

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Everything was very easy. From scheduling an appointment to the customer service in store , great experience More

by ericryansports999
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Recommend Dealer
Yes

December 01, 2025

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Everyone was very professional, Courtney was polite and kept me updated with the entire process. More

by clay.baer50
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Recommend Dealer
Yes

Other Employees Tagged: Brian Hastmann

November 29, 2025

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All staff interactions were very helpful and professional. Wotk was perform3d in a timely manner. More

by lynrbrad
Service Price Transparency
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Recommend Dealer
Yes

November 24, 2025

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Fast, painless experience. Courtney was efficient and pleasant. I appreciate her knowledge and honesty. Will return for future service. More

by ckdada1
Service Price Transparency
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Recommend Dealer
Yes

November 22, 2025

Dealership Rating
Employee Rating

Mr. Brian was extremely pleasant and prompt!! Very informative!! He went over and beyond!!! I was really pleased!! More

by desireejordan23
Service Price Transparency
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Recommend Dealer
Yes
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