Colin Simmons

Colin always takes care of my car. He is very kind, I can always depend on him to do whatever has to be done for my car. He is the best service advisor in the service department. He is very kind, I can always depend on him to do whatever has to be done for my car. He is the best service advisor in the service department. More

by Nikki Verified Customer Verified Customer

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Experience was great from start to finish! Great staff and service during my time there purchasing my car. Great staff and service during my time there purchasing my car. More

by NIKKI93081 Verified Customer Verified Customer

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Everything was excellent. The service rep Ken was very respectful of my time and ensured the vehicle would be finished in the time frame stated. The service rep Ken was very respectful of my time and ensured the vehicle would be finished in the time frame stated. More

by scottlupo67 Verified Customer Verified Customer

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When I came in June 2024 for oil change I was down 3 qts of oil. I burned and added 4 qts of oil between June and Dec 2024. In Dec I started an oil consumption test. In Jan 2026 after 1000 miles I was told of oil. I burned and added 4 qts of oil between June and Dec 2024. In Dec I started an oil consumption test. In Jan 2026 after 1000 miles I was told I was down 1/2 qt which was stated to be normal. Is it normal? At that rate I'll be adding 2 1/2 qts before my next oil change! More

by Hyundai Tucson Verified Customer Verified Customer

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From the first time I called to the finish of the repair, the service at Family Hyundai in Tinley Park was professional, courteous ans helpful. 100% satisfaction. the service at Family Hyundai in Tinley Park was professional, courteous ans helpful. 100% satisfaction. More

by macdonald.rita Verified Customer Verified Customer

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Thank you for great service and care with my vehicle! I appreciate everyone that helped me! I appreciate everyone that helped me! More

by SUNBURSTPINK Verified Customer Verified Customer

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Excellent service received as per usual. Thank you Family Hyundai for always taking good care of us! Thank you Family Hyundai for always taking good care of us! More

by CHRISJEAN66 Verified Customer Verified Customer

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Great service from beginning to end. Check in my appt. Friendly service, and we'll done work. Check in my appt. Friendly service, and we'll done work. More

by OLARRYO Verified Customer Verified Customer

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Same problem as last 3 times I came in; Service Manager said he would call Hyundai. Tried to explain on last survey that the people at charging station want you to move from charge spot once screen reads c said he would call Hyundai. Tried to explain on last survey that the people at charging station want you to move from charge spot once screen reads charge complete please unplug, but no one at dealership even asked me about survey! You send these messages, but I don’t think anyone cares what is written! I don’t know who Hector is, but maybe the Service Manager will let him know what he observed with the charging system? The last two times I brought car in for the SAME reason I was told it had been put on charge and fixed; someone outright lied! I noted the charge percentage each time AND it was not changed! I’ve put charge amount up to 90% just so I can get to 80% as recommended! I’m seriously thinking about just parking car until I turn it in in June; don’t want to keep spending time at dealership! More

by ICKKI1543 Verified Customer Verified Customer

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Great dealership and service team! They were very helpful in fixing the problem and in a very timely manner. They were very helpful in fixing the problem and in a very timely manner. More

by Scott Hannion Verified Customer Verified Customer

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