had a 4 wheel alignment and it drives brand new wanted to
get brakes but they said I had a lot left
get brakes but they said I had a lot left
More
by cmongaraz
Verified Customer
Verified Customer
Other Employees Tagged:
Colin Simmons
May 25, 2026 -
Family Hyundai responded
It’s great to hear the four wheel alignment made your Hyundai Elantra feel like new. We’re also glad the brake inspection confirmed you still have plenty of life left on your pads. Thank you for the five star review!
Service was performed quickly.
got appointment very quickly.was very satisfied with my experience. Will return.
got appointment very quickly.was very satisfied with my experience. Will return.
More
by g.kelso
Verified Customer
Verified Customer
Service Price Transparency
May 16, 2026 -
Family Hyundai responded
Thank you for your kind feedback on your Hyundai Sonata service. We’re glad the quick appointment scheduling and efficient work met your expectations. We look forward to helping you again.
Not really happy with the issue of my vehicle being
resolved Replace the faulty engine
resolved Replace the faulty engine
More
by Pastor Darnell B. Ford
Verified Customer
Verified Customer
Other Employees Tagged:
Colin Simmons
May 20, 2026 -
Family Hyundai responded
Pastor Ford, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.
Cared, understood what I was going through, compensated,
and made me feel valued. Collin's handles my service, as this issue happened twice, I told him all current situations & ensured I was taken care of.
and made me feel valued. Collin's handles my service, as this issue happened twice, I told him all current situations & ensured I was taken care of. Thank you.
More
by MINA007
Verified Customer
Verified Customer
Other Employees Tagged:
Colin Simmons
May 11, 2026 -
Family Hyundai responded
We appreciate your feedback on your Hyundai Santa Fe service. Colin took the time to understand your situation and guided you through resolving the issue. We’re delighted you felt cared for and valued.
Always great service here and I have ben coming here
since since moving in here in Oak F orest in 2022
Rayj
since since moving in here in Oak F orest in 2022
Rayj
More
by Rjoneserin
Verified Customer
Verified Customer
Service Price Transparency
May 07, 2026 -
Family Hyundai responded
Thank you for trusting our team with your Hyundai Tucson service since your move to Oak Forest in 2022. It’s wonderful to hear that our staff continues to meet your expectations on each visit. We look forward to assisting you again soon.
Work was done quickly and correctly with courtesy and
nice regard for my time. Thank you, Family Hyundai. Ray Mackey
nice regard for my time. Thank you, Family Hyundai. Ray Mackey
More
by RAYMACKEY
Verified Customer
Verified Customer
Service Price Transparency
May 06, 2026 -
Family Hyundai responded
Thank you for noting how quickly and accurately our team handled your service. It’s great to hear we respected your time throughout the process. We appreciate you trusting us with your Hyundai.
Professional, friendly, service.
Representative is interested in your car receiving the best auto inspection and ensuring all car needs are met and fixed.
Representative is interested in your car receiving the best auto inspection and ensuring all car needs are met and fixed.
More
by POWELL_ANGELITA
Verified Customer
Verified Customer
Service Price Transparency
May 03, 2026 -
Family Hyundai responded
Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Colin has been helpful and informative every time I am
in. He is a pleasure to work with
in. He is a pleasure to work with
More
by OAKRAIDERS01
Verified Customer
Verified Customer
Other Employees Tagged:
Colin Simmons
May 01, 2026 -
Family Hyundai responded
Thank you for the 5-star review. We’re glad Colin has been helpful and informative each time you bring in your Hyundai Tucson for service. We look forward to assisting you again.
I'm not satisfied with them resolving the real issue with
my vehicle. REPLACE THE ENGINE.....!
my vehicle. REPLACE THE ENGINE.....!
More
by Pastor Darnell B. Ford
Verified Customer
Verified Customer
Other Employees Tagged:
Colin Simmons
May 02, 2026 -
Family Hyundai responded
Thank you for your review, Pastor Ford. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
NOTHING BUT ALWAYS TAKEN CARE OF REALLY HAVE NOTHING TO
COMPLAIN ABOUT KEEP UP THE GREAT WORK
COMPLAIN ABOUT KEEP UP THE GREAT WORK
More
by printmrt
Verified Customer
Verified Customer
Service Price Transparency
Apr 28, 2026 -
Family Hyundai responded
Thank you for trusting us with your Hyundai Tucson service. It’s fantastic to hear our team consistently takes great care of you. We look forward to serving you again soon.
Dealer Reviews
Cars for Sale
Dealer Log In
