Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,040 Reviews
4.6

2,040 Reviews

Write a Review

2040 Reviews of Colin Simmons

January 21, 2025

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Employee Rating

I am always very pleased with the customer service I receive at this dealership. Colin was wonderful; he was very interested in what was going on with my vehicle and very patient with explaining the pro More

by natalierush1970
Service Price Transparency
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Recommend Dealer
Yes
Jan 22, 2025

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team, Natalie. We're glad to hear we delivered such a great experience!

Jan 22, 2025

natalierush1970 responded

Thank you😁

January 20, 2025

Dealership Rating
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Multiple staff members inquired if I was being helped and were all quite friendly as I waited. Came in for multiple small rips in my drivers seat which was covered by my warranty. Faculty ensured my issue wo More

by Lynette Latocha
Service Price Transparency
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Recommend Dealer
Yes
Jan 20, 2025

Family Hyundai responded

Thank you, Lynette! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai. We look forward to having you as one of our valued customers for many more years to come!

January 18, 2025

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Great positive energy upon entering the dealership. Will continue doing business with you guys. Peace! More

by FRANCINESHELTON
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Recommend Dealer
Yes
Jan 19, 2025

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, Francine, and we hope to see you again!

January 17, 2025

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Customer service was great, my ride home and back was arranged and that was a huge convenience More

by Ali
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Recommend Dealer
Yes
Jan 18, 2025

Family Hyundai responded

Thank you for taking the time to share your feedback with us, Ali. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 11, 2025

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Great dealership to do a service with and buy a new car from. I bought the last five cars from them and will continue. More

by trgoes
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Recommend Dealer
Yes

Other Employees Tagged: Graham Watson

Jan 13, 2025

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

January 04, 2025

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This was the worst experience ever. I drive my car in because my engine light had been on. I leave my car there and never get a call from anyone at the dealership. I had to call them to More

by MATHTEACHER22
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Recommend Dealer
No
Jan 08, 2025

Family Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

January 03, 2025

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It should not take 3 hours for an oil change when you have appointment. I will never never be back. More

by JSKL22
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Recommend Dealer
No
Jan 08, 2025

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

January 01, 2025

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Ken was Nice and professional. I'll will be back. I hope they have a bless Holiday More

by markholder66
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Recommend Dealer
Yes
Jan 02, 2025

Family Hyundai responded

Mark, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ken met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

December 31, 2024

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Collin was a big help, very good service. made sure vehicle was done in a very timely manner More

by brianmichor
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Recommend Dealer
Yes
Jan 02, 2025

Family Hyundai responded

Thank you, Brian, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Colin and our team, and we look forward to working with you again.

December 28, 2024

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Collin is great. He’s always been upfront with me Services s great. Al Pellari as well More

by davidmasada
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Mike Majors

Dec 31, 2024

Family Hyundai responded

Thank you, David, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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