Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,045 Reviews
4.6

2,045 Reviews

Write a Review

2045 Reviews of Colin Simmons

February 03, 2025

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Employee Rating

I brought in my 2022 Tucson for oil change in Jan 15. I told the staff the power window locks for rear seat is not functioned, can he take a look so I can make an appointment for repair if necessary. But More

by Dan
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Carlos Alcantar, TJ Schmitt, Michael Kratschmer, Mike Majors , Kenneth Begeske, one star.

Feb 06, 2025

Family Hyundai responded

Dan, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

February 02, 2025

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I thought they did a thorough job. Very nice and helpful . Everything they said they did they actually did. Unlike the other Hyndia dealership I went to before More

by KCADD66
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Recommend Dealer
Yes
Feb 03, 2025

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. Colin and our team appreciate your business and hope to see you again soon!

January 31, 2025

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Was night & day at Family, World was the worse dealer I have ever been too. Family fixed my problem made me completely comfortable & finished in a timely matter More

by eeltalk
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Recommend Dealer
Yes
Feb 01, 2025

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 30, 2025

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Service visit was for an oil change and the fuse recall. The job was quick as I waited and the waiting area is large and comfortable. More

by worm52588
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Recommend Dealer
Yes
Jan 31, 2025

Family Hyundai responded

Thank you for your business and this service review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 26, 2025

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The Best Ever! Awesome place to Buy A Car! Kristie.. Beautiful! She Goes Above and Beyond! If I ever buy another car, it will be from her.. More

by RIFFNLIX
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Recommend Dealer
Yes
Jan 27, 2025

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that Kristie had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

January 21, 2025

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I am always very pleased with the customer service I receive at this dealership. Colin was wonderful; he was very interested in what was going on with my vehicle and very patient with explaining the pro More

by natalierush1970
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Recommend Dealer
Yes
Jan 22, 2025

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team, Natalie. We're glad to hear we delivered such a great experience!

Jan 22, 2025

natalierush1970 responded

Thank you😁

January 20, 2025

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Multiple staff members inquired if I was being helped and were all quite friendly as I waited. Came in for multiple small rips in my drivers seat which was covered by my warranty. Faculty ensured my issue wo More

by Lynette Latocha
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Recommend Dealer
Yes
Jan 20, 2025

Family Hyundai responded

Thank you, Lynette! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai. We look forward to having you as one of our valued customers for many more years to come!

January 18, 2025

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Great positive energy upon entering the dealership. Will continue doing business with you guys. Peace! More

by FRANCINESHELTON
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Recommend Dealer
Yes
Jan 19, 2025

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, Francine, and we hope to see you again!

January 17, 2025

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Customer service was great, my ride home and back was arranged and that was a huge convenience More

by Ali
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Recommend Dealer
Yes
Jan 18, 2025

Family Hyundai responded

Thank you for taking the time to share your feedback with us, Ali. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 11, 2025

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Great dealership to do a service with and buy a new car from. I bought the last five cars from them and will continue. More

by trgoes
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Recommend Dealer
Yes

Other Employees Tagged: Graham Watson

Jan 13, 2025

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

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