Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,080 Reviews
4.6

2,080 Reviews

Write a Review

2080 Reviews of Colin Simmons

April 10, 2025

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Employee Rating

Always get the greatest service every time I have my vehicle serviced! At family Hyundai!!! More

by kennedysheereen
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Mike Majors

Apr 10, 2025

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

April 07, 2025

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Colin is always very helpful and happy to help, doing the best job, I will be back More

by SVITLANA9
Service Price Transparency
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Recommend Dealer
Yes
Apr 07, 2025

Family Hyundai responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

April 06, 2025

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Service department was fantastic. Colin in the service department explained everything answer all my questions and the area was very, very clean. More

by beg647
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Recommend Dealer
Yes
Apr 06, 2025

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai. We look forward to having you as one of our valued customers for many more years to come!

April 06, 2025

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My #1 issue with this dealership is the length of time it takes to get an oil change. More

by cmitch_60473
Service Price Transparency
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Recommend Dealer
Yes
Apr 07, 2025

Family Hyundai responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

March 31, 2025

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Quick service light Representative very friendly Respectful, very comfortable location easy access great place to do business More

by BILLUP25
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Recommend Dealer
Yes
Mar 31, 2025

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 29, 2025

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I brought my car in for a repeated issue - it would randomly shut off while in Drive and in Park. This was my second time taking it in. I still am not sure if it's resolved because it happened about a More

by elizabethmariebarker
Service Price Transparency
Workmanship
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Recommend Dealer
No
Apr 02, 2025

Family Hyundai responded

Thank you for your review. If it's possible to discuss your visits in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

March 26, 2025

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Employee Rating

Kept me posted on progress of my car. Comfortable waiting room. Thank you for great service. More

by SISSYBUG17233
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons

Mar 27, 2025

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 26, 2025

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Employee Rating

The service dept was very organized and they did a great job communicating. I was happy with the loaner vehicle. More

by KGALLAGH4555
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 27, 2025

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai. We look forward to having you as one of our valued customers for many more years to come!

March 24, 2025

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We appreciated both the care and service to our Sonata rendered by Hyundai. Mr. Simmons was quite responsive and thorough in dealing with our issue. We appreciated him being a good purveyor of customer se More

by dwebb6670
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2025

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 22, 2025

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Employee Rating

Fast friendly and efficient, would recommend and I will be coming back to family byundai More

by Jody rice
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 24, 2025

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Jody, and it's great to hear about your excellent experience here at Family Hyundai.

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