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Chris Ziegler
Chris Ziegler at Russ Darrow Chrysler Dodge Jeep RAM of Madison

Chris Ziegler

Service Advisor

Russ Darrow Chrysler Dodge Jeep RAM of Madison

3502 Lancaster Dr
Madison, WI 53718

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4.9
144 Reviews
4.9

144 Reviews

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144 Reviews of Chris Ziegler

November 05, 2025

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Employee Rating

This service department has quality people working here. The one issue that i continue to have with it is that they are consistently slow and behind schedule bu about a half hour! kind of annoying when you More

by charles.ponti
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Service Time
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Recommend Dealer
Yes
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Nov 05, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Charles, thanks for sharing your thoughts about your service experience with Russ Darrow Chrysler Dodge Jeep RAM of Madison. We appreciate your business and hope to see you again soon! Chad Ellis chad.ellis@russdarrow.com

October 24, 2025

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Good quality friendly customer service. Good beverages and snacks too for people who care for them! More

by Meshach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Kulp , Alan the Technician

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Oct 24, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thanks for sharing about your experience with Russ Darrow Chrysler Dodge Jeep RAM of Madison. We appreciate your business and hope to see you again soon! Chad Ellis chad.ellis@russdarrow.com

October 24, 2025

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Always great with Chris! I wil recommend you to anybody else that needs service on their vehicles More

by jpcroysdale
Recommend Dealer
Yes

Other Employees Tagged: Chris Ziegler

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Oct 25, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Chad Ellis chad.ellis@russdarrow.com

October 22, 2025

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Customer since 2015. More frequent updates on work progress would be appreciated. No thank you. More

by SMVETTER
Recommend Dealer
Yes

Other Employees Tagged: Chris Ziegler

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Oct 22, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Chad Ellis chad.ellis@russdarrow.com

October 22, 2025

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Chris Z was great help us on ram truck. No trouble ok smile smile thanks More

by mywolfandeagle
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 22, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison. We look forward to having you as one of our valued customers for many more years to come! Chad Ellis chad.ellis@russdarrow.com

October 18, 2025

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Always attentive to my concerns. Keeps me informed of the work needed to be done. More

by jamescandler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Kufalk

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Oct 18, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Chad Ellis chad.ellis@russdarrow.com

October 13, 2025

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The whole service team is great and goes the extra mile to make sure their customers are satisfied. More

by Todd D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucas Dendaas, Bryan Kufalk, Alyson Mohr, Rob Jensen, Nathan Swan

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Oct 13, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Chad Ellis chad.ellis@russdarrow.com

October 05, 2025

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Very accommodating. Traveling from Ontario I was passing through Wisconsin, and I needed a re-gen on my diesel. The service department got me in right away to keep me More

by ScottF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alyson Mohr

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Oct 05, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison. We look forward to having you as one of our valued customers for many more years to come! Chad Ellis chad.ellis@russdarrow.com

September 07, 2025

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Employee Rating

The dealership treats its customers with respect. Customers get clear explanations of the kind of services being done on their vehicles. Chris Ziegler always takes good care of me. More

by glkellyjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 08, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Chad Ellis chad.ellis@russdarrow.com

September 05, 2025

Dealership Rating
Employee Rating

I trust the service department. They always do a great job. Communication is excellent. Great More

by SBACHHUBER
Recommend Dealer
Yes

Other Employees Tagged: Chris Ziegler

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Sep 05, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Chad Ellis chad.ellis@russdarrow.com

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