Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Chris Freibauer
Chris Freibauer at Ray Chevrolet

Chris Freibauer

Service Advisor

Ray Chevrolet

39 U.S. 12
Fox Lake, IL 60020

Contact Me
4.8
266 Reviews
4.8

266 Reviews

Write a Review

266 Reviews of Chris Freibauer

November 29, 2025

Dealership Rating
Employee Rating

The service was great and Luis was very informative. All additional services needed were explained. More

by nicnita220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Miller, Luis Rivera

Report | Print
Nov 29, 2025

Ray Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ray Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Ray Scarpelli 3 ray3@rays-cars.com

November 22, 2025

Dealership Rating
Employee Rating

Had a simple oil change and wash done. In and out in no time. Excellent! More

by teresa_reed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 23, 2025

Ray Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ray Chevrolet! Ray Scarpelli 3 ray3@rays-cars.com

October 30, 2025

Dealership Rating
Employee Rating

Car is back in service for the second time in a week due to engine light on. This car is 2 months old so a little frustrating that it's back in for service. Hopefully it will be good to go for awhile afte More

by STARFIRE1284
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Holland, Kyle Miller, Liz Frohling, Luis Rivera, TJ Burke

Report | Print
Oct 30, 2025

Ray Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Ray Scarpelli 3 ray3@rays-cars.com

October 27, 2025

Dealership Rating
Employee Rating

I was able to make a same day appointment. They hot me in and out quickly as well as corrected a few small issues without me asking. Great service and dealership. More

by Happy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Burke

Report | Print
Oct 27, 2025

Ray Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ray Scarpelli 3 ray3@rays-cars.com

October 06, 2025

Dealership Rating
Employee Rating

They're Sales and Service staff are the best. I'm always welcome there and they always actively listen to help meet my needs. More

by stevesolner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Miller

Report | Print
Oct 06, 2025

Ray Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ray Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Ray Scarpelli 3 ray3@rays-cars.com

August 30, 2025

Dealership Rating
Employee Rating

They Suggested to use my rewards to save money on oil change. And I got a car wash More

by dbudnick123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Holland, Kyle Miller, Liz Frohling, Luis Rivera, TJ Burke

Report | Print
Aug 30, 2025

Ray Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

August 22, 2025

Dealership Rating
Employee Rating

Service was great. Friendly staff. Done in a reasonable amount of time. Recommendations for next visit. More

by dreamitinblue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 22, 2025

Ray Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

August 11, 2025

Dealership Rating
Employee Rating

Always great service, Liz and her team are the best. Would recommend Ray Chevrolet to others. More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Liz Frohling, Luis Rivera, TJ Burke

Report | Print
Aug 11, 2025

Ray Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ray Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

July 25, 2025

Dealership Rating
Employee Rating

Brought in for oil change and tire rotation had greasy hand prints inside of my car! It was cleaned and given back but then had to go back again due to some wheel sensor issue. More

by kgenovaldi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Rivera, TJ Burke

Report | Print
Jul 30, 2025

Ray Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

July 17, 2025

Dealership Rating
Employee Rating

The service dept at Ray Chevrolet has been outstanding and I have used them exclusively since purchasing my Colorado there in 2017. They are significant part of the reason why I will return to Ray for m More

by physchemphd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Burke

Report | Print
Jul 17, 2025

Ray Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

1
2
...
27

Dealership Inventory (400 Vehicles)

new 2026 Chevrolet Corvette car, priced at $96,225
2026 Chevrolet Corvette
new
Rip Tide Blue exterior
Automatic
Rear-wheel Drive
$96,225
View Details
new 2025 Chevrolet Silverado 3500 car, priced at $72,026
2025 Chevrolet Silverado 3500
new
Summit White exterior
Automatic
Four-wheel Drive
$72,026
View Details
new 2026 Chevrolet Silverado 1500 car, priced at $49,413
2026 Chevrolet Silverado 1500
new
Black exterior
Automatic
Four-wheel Drive
$49,413
View Details
used 2021 Chevrolet Tahoe car, priced at $40,988
2021 Chevrolet Tahoe
used
Summit White exterior
Automatic
Four-wheel Drive
$40,988
View Details
used 2024 Chevrolet Silverado 1500 car, priced at $36,622
2024 Chevrolet Silverado 1500
used
Sterling Gray Metallic exterior
Automatic
Four-wheel Drive
$36,622
View Details
new 2026 Chevrolet Silverado 1500 car, priced at $48,440
2026 Chevrolet Silverado 1500
new
Sterling Gray Metallic exterior
Automatic
Four-wheel Drive
$48,440
View Details
View All Inventory