Chris Freibauer
Chris Freibauer at Ray Chevrolet
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Chris Freibauer

Service Advisor

Ray Chevrolet

39 U.S. 12
Fox Lake, IL 60020

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4.8
248 Reviews
4.8

248 Reviews

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248 Reviews of Chris Freibauer

May 12, 2025

Dealership Rating
Employee Rating

Transaction went smooth enough and the office and service department went out of their way to provide excellent service. Would do business with them again. More

by rhynem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2025

Ray Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

May 10, 2025

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Employee Rating

Schedule appointment times that run an hour to an hour and a half late. No communication between service dept and customer. Repair times that are grossly exaggerated. Indifferent to customer's needs. Wor More

by spaceroy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

April 19, 2025

Dealership Rating
Employee Rating

Great service luis very understand my fustration abaout the silverado problems and friendly and explain everything thankyou More

by ALBA.GERA2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Holland, Luis Rivera

April 19, 2025

Dealership Rating
Employee Rating

During fifteen years of visits to Ray Chevrolet in Fox Lake IL, each person has ALWAYS been very helpful, courteous, and friendly. The service department has been consistently knowledgeable and reliable More

by Dean M
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: James, the car porter, is a perfect driver

April 17, 2025

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Employee Rating

We have been buying our cars for Many years at ray chevy and their service team is excellent. And the customer service ls second to none! More

by Pat
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

April 17, 2025

Dealership Rating
Employee Rating

When my husband and I had work done on our van this past week, the Service Advisor was very courteous We were very happy with the results. More

by joeczep
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

April 13, 2025

Dealership Rating
Employee Rating

Friendly and fast service, good people very welcoming I am always treated like a valued customer More

by rmills4192
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 10, 2025

Dealership Rating
Employee Rating

Great service, great selection and great deal. I recommend using this dealership over any in the area! More

by 2sydann
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Miller, Luis Rivera, TJ Burke , Esbeydy, five stars

April 10, 2025

Dealership Rating
Employee Rating

I came in for an oil change and tire rotation, and you did it, with complete satisfaction. And you had coffee! More

by ABNKURT
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

April 08, 2025

Dealership Rating
Employee Rating

I have been coming to Ray since 2001. 17 vehicles Ed Dembski is an awesome sales person and goes over backwards to help me out. Everyone is great from the sales team to the service te More

by SWTCHKS6984
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
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