Chris Custodio
Chris Custodio at Granite Hyundai

Chris Custodio

Service Director

Granite Hyundai

370 ROUTE 108
Somersworth, NH 03878

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4.5
213 Reviews
4.5

213 Reviews

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213 Reviews of Chris Custodio

December 11, 2025

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Employee Rating

Predator state inspection practice. Called out on it all - no spine to even call customer back. Would rather be spineless and have state police, attorney general, and corporate Hyundai More

by CCSTAMOUILIS
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Recommend Dealer
No

Other Employees Tagged: Jon Lackee, Jim Angotti

December 03, 2025

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They sold me a lemon, they will not maintenance my certified pre owned vehicle again until I take them on a test drive. Which I won’t do because the cars not safe to drive. Crooks. More

by CAITLYN.CHALOUX
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Will Hardy, Zakk Hussey , Service Department

Dec 04, 2025

Granite Hyundai responded

Hi Caitlyn, Thank you for reaching out. We understand your concerns with your vehicle and take them very seriously. You mentioned that your car was redlining and not moving. Upon inspection, we did not find any drivability issues. We brought your vehicle in right away, checked for diagnostic codes, and none were present. Our shop foreman and service director both personally drove your vehicle on multiple occasions, at various speeds and under different conditions, and were unable to duplicate the concern. We have been communicating with you via text about these issues and have requested that you stop in so we can go for a ride together and try to replicate the problem. We understand you do not wish to do this; however, until we can duplicate the concern, we are unable to move forward with any additional diagnostics. Thank you for your understanding.

November 27, 2025

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Top notch customer service, got me right in, diagnosed my check engine light order parts need while honoring my extended warranty m. More

by lamontagne.cheryl
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Recommend Dealer
Yes
Dec 02, 2025

Granite Hyundai responded

Thanks for the nice review and feedback.

November 20, 2025

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I made a service appointment that included a 30,000 mile check and my final NH inspection. There is good feedback during the process with progress updates and customer input regarding decisions. I opted to More

by QUILTER1NH0
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Recommend Dealer
Yes
Nov 20, 2025

Granite Hyundai responded

Thank you fo the great review and feedback.

November 15, 2025

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No one notified me that corporate rejected me. I had to call today to find out corporate s decision. I do not like the way this was handled. By the dealership or the hyundai corporation. More

by dkerdus
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Recommend Dealer
No
Nov 17, 2025

Granite Hyundai responded

We are sorry for any confusion of frustration. We have tried reaching out to you and we would still love to advocate for you if you are so inclined.

November 06, 2025

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On time. .very professional, and clean facility...apprecite the snacks!!.Thank you! Keep up the great work! More

by tobeymurdock
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Recommend Dealer
Yes
Nov 11, 2025

Granite Hyundai responded

Tobey we appreciate the nice review. Our team tries to deliver exceptional service and it seems we hit our mark!

November 06, 2025

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Appreciate that they called me to schedule an appointment and also shared photos of my vehicle when suggesting additional services! More

by JESSICA.HARDY1997
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Recommend Dealer
Yes
Nov 11, 2025

Granite Hyundai responded

Jessica thank you for the great review.

November 06, 2025

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This dealer took care of my car when the starter went. In warranty no charge, no hassle! I will definitely go back! More

by fayar77e
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Recommend Dealer
Yes
Nov 11, 2025

Granite Hyundai responded

We are so glad we were able to handle this under warranty and make it a breeze for you!

November 01, 2025

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Before I even received this survey, I had been thinking about what good service I have had there. I won't be going back to McFarland. More

by fayar77e
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Recommend Dealer
Yes
Nov 04, 2025

Granite Hyundai responded

Wow we appreciate the patronage and the great review.

October 04, 2025

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Employee Rating

Great friendly service the customer waiting area stocked with plenty of things to eat and drink well done Hyundai!! More

by LDelfico
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Recommend Dealer
Yes
Oct 07, 2025

Granite Hyundai responded

Thanks for the nice review and feedback.

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