Jo-Ann Cornell
Jo-Ann Cornell at Granite Hyundai

Jo-Ann Cornell

Service Appointment Coordinator

Granite Hyundai

370 ROUTE 108
Somersworth, NH 03878

Contact Me
4.5
59 Reviews

Dealership Experience

2 yrs, 7 mos

Industry Experience

2 yrs, 7 mos

Languages Spoken

English English

4.5

59 Reviews

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59 Reviews of Jo-Ann Cornell

July 02, 2026

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Employee Rating

I have been pleased before with Granite - 4 times for service, but this time I was charged $150 dollars to change in side air filter. My brother had the same thing done to his car at Jiffy Lube for $40 d More

by JOHNBOYSOREL
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Tony Mehlig, Zakk Hussey

Jul 02, 2026

Granite Hyundai responded

Hi John, Thank you for your feedback and for choosing Granite Hyundai for your previous service visits. I understand your concern about the cost. In this case, we found a rodent nest inside the HVAC blower box and shared photos with you before any work was performed. The approved repair included removing the nest, cleaning and disinfecting the blower box and blower motor, and installing a new cabin air filter. A standard cabin filter replacement is much less involved, which is why you'll often see a lower price elsewhere. We appreciate your business and hope to have the opportunity to work with you again. Joseph Briggs

June 28, 2026

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Service department has been wonderful. They really listened. It was a stressful time. Thank you. More

by BEVERLYMURDOUGH
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Recommend Dealer
Yes

Other Employees Tagged: Tony Mehlig, Zakk Hussey

Jun 30, 2026

Granite Hyundai responded

Beverly we are so glad to hear your service visit went well. Thank you for the nice review.

June 23, 2026

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Staff was very friendly,knowledgeable, kind and professional something you rarely see anymore!!! I went in for a recall and got the car back to me much sooner then expected!! Will definitely go bac More

by no55
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Recommend Dealer
Yes

Other Employees Tagged: Tony Mehlig, Zakk Hussey

Jun 25, 2026

Granite Hyundai responded

We appreciate the nice review. We're glad that things went smoothly and quicker than expected.

June 18, 2026

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Asked for only one thing to fix my gas cap attachment and it wasn’t done! Didn’t check to I got home because my slip said it was complete More

by HCAMIRE
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Recommend Dealer
No
Jun 18, 2026

Granite Hyundai responded

We're very sorry about that! We watched the video and verified the technician resecured the strap and ring onto the gas cap. We will get a new strap and ring ordered for you today. We will give you a call as soon as it's in. If you would like to discuss further, please contact Joe Briggs at 603-664-4100

June 16, 2026

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Had some routine services performed on our 2022 Kona. Greeted professionally and service was performed in a timely and efficient manner. Clean faculty and courteous staff. More

by JKZIC
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Recommend Dealer
Yes

Other Employees Tagged: Tony Mehlig, Zakk Hussey

Jun 18, 2026

Granite Hyundai responded

Thank you for the nice review. We are happy to keep your Kona well maintained and appreciate the feedback.

June 16, 2026

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Top shelf service and turn around time for our tire repair. Our rental developed a slow tire air leak. Budget or AAA could help us without undo inconvenience. Granite stepped and resolved the issue wit More

by jamhopper
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Recommend Dealer
Yes

Other Employees Tagged: Tony Mehlig, Zakk Hussey

Jun 16, 2026

Granite Hyundai responded

Wow we are flattered by your kind words. We are so glad that our top notch service team was able to jump in and save the day! Thanks for the nice review.

June 11, 2026

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The Service staff at Granite are professional and thorough. Both recent services were scheduled timely and completed while I waited. Waiting room is comfortable with wifi access. More

by gwseptday
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Recommend Dealer
Yes

Other Employees Tagged: Tony Mehlig, Zakk Hussey

Jun 11, 2026

Granite Hyundai responded

We appreciate the nice review and the feedback. Our service team is one of the best around and we love hearing from our many satisfied customers.

May 28, 2026

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Decent service, convenient drive-in garage, but the follow-up emails and phone calls are extreme. I just want an oil change and a reminder in a few months. More

by LEDDINGS1
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Recommend Dealer
Yes

Other Employees Tagged: Tony Mehlig, Zakk Hussey

Jun 02, 2026

Granite Hyundai responded

Thanks for the review and the feedback.

April 20, 2026

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Employee Rating

Very polite and aware of me waiting and was completed in a timely manner. Thanks More

by HECARPENTER6
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Recommend Dealer
Yes

Other Employees Tagged: Tony Mehlig, Zakk Hussey , Chris Custodio

Apr 21, 2026

Granite Hyundai responded

Thank you for the great review. Our team does a great job and puts our customers first.

April 11, 2026

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Employee Rating

New service manager. Much improved Service Dept. Service makes a big difference in the dealerships we use. I was ready to switch until this last appointment. More

by NANLIT08
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Recommend Dealer
Yes

Other Employees Tagged: Will Hardy, Zakk Hussey

Apr 14, 2026

Granite Hyundai responded

We are so thankful that you gave us another shot. Our new team is top notch and we feel things will be much better.

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