Bryan Kufalk | Page 11

Every problem I’ve had with my used van we purchased in March has been fixed. We have a warranty, but the Service team went beyond that to help us keep the van on the road. March has been fixed. We have a warranty, but the Service team went beyond that to help us keep the van on the road. More

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The service at Russ Darrow was exceptional. We had a flat tire we needed repaired, and we had the oil change as well. No appointment needed. We were in and out in 45 minutes. The staff was friendly and welco tire we needed repaired, and we had the oil change as well. No appointment needed. We were in and out in 45 minutes. The staff was friendly and welcoming. More

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The service drive was clean and well-kept. The staff was friendly and helpful. Bryan and Ian took good care of me and my truck. Great job guys! friendly and helpful. Bryan and Ian took good care of me and my truck. Great job guys! More

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Great customer service Friendly service with a quick turnaround for an oil change. Nice waiting area with fresh popcorn and coffee. Recommend for any oil change and have Friendly service with a quick turnaround for an oil change. Nice waiting area with fresh popcorn and coffee. Recommend for any oil change and have always been great for other maintainer and repairs too. More

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Great amazing people They always exceed my expectations friendly informative and amazing people who work there it’s all in the staff they make it great they help me with e They always exceed my expectations friendly informative and amazing people who work there it’s all in the staff they make it great they help me with every and any question I have and never blink an eye to help me and listen More

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Slow Service The parts department is great. The service department is fine if you keep your expectations low. Brought car in for two items and was happy they were The parts department is great. The service department is fine if you keep your expectations low. Brought car in for two items and was happy they were able to complete one. More

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Great service Friendly staff! I have a busy work schedule and it’s hard to get my vehicle serviced when I have to make an appointment. I appreciate the walk in abil Friendly staff! I have a busy work schedule and it’s hard to get my vehicle serviced when I have to make an appointment. I appreciate the walk in ability on Saturday’s to get this done and if I have to run errands I don’t have to stay. Waiting area is clean and items are available for purchase. There’s a place I could go that’s closer to home but I’ll only go here. More

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Great experience! Had a great car buying experience at Russ Darrow. And they’ve been great on follow-up Maintenence! I’d highly recommend RD to any car buyer. Had a great car buying experience at Russ Darrow. And they’ve been great on follow-up Maintenence! I’d highly recommend RD to any car buyer. More

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Flat tire probz Got a flat tire unexpectedly and Bryan got me in right away! There were none in the Madison area, as I have a not so common vehicle and tire size, so Got a flat tire unexpectedly and Bryan got me in right away! There were none in the Madison area, as I have a not so common vehicle and tire size, so he ordered one and had it here the next day and it was done in the morning. Thank you Bryan for making my not so pleasant situation into one that was quick and easy to deal with! More

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Recall and oil change Very friendly, took the time to see if there were other recalls and was able to get in right away and out the same day. Very friendly, took the time to see if there were other recalls and was able to get in right away and out the same day. More

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