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Bryan Kufalk
Bryan Kufalk at Russ Darrow Chrysler Dodge Jeep RAM of Madison

Bryan Kufalk | Page 10

Service Advisor

Russ Darrow Chrysler Dodge Jeep RAM of Madison

3502 Lancaster Dr
Madison, WI 53718

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4.7
128 Reviews
4.7

128 Reviews

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128 Reviews of Bryan Kufalk

January 23, 2025

Dealership Rating
Employee Rating

When serving customers, it is very nice but you guys when you estimate to price lover it is very expensive More

by senaamamud2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucas Dendaas, Aly Mohr, Chris Ziegler, Rob Jensen, Nathan Swan , Jessica Minor

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Jan 24, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for choosing our dealership, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Pat Deery pat.deery@russdarrow.com

January 21, 2025

Dealership Rating
Employee Rating

I was happy they got me in since whoever took my appointment didn’t put it on the schedule. Brian did a great job and made it happen on a Monday morning at 8. More

by scotthellenbrand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 21, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

We are very happy to have provided you with such a positive experience, Scott! We sincerely value your business and look forward to your next visit. Pat Deery pat.deery@russdarrow.com

January 18, 2025

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Employee Rating

Haven't failed me yet! Like the new video feature. Let's me know a good job is being done! More

by tcarp_2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aly Mohr, Chris Ziegler, Rob Jensen

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Jan 19, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison. We look forward to having you as one of our valued customers for many more years to come! Pat Deery pat.deery@russdarrow.com

January 14, 2025

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Employee Rating

The customer service was excellent, pricing is competitive and scheduling was quick. Will use their services again. More

by warbird23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aly Mohr, Chris Ziegler, Rob Jensen

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Jan 14, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Pat Deery pat.deery@russdarrow.com

February 01, 2022

Dealership Rating
Employee Rating

Service advisor Bryan Kufalk is very good at what he does, very detailed in explanations when it comes to service. More

by ggpence
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
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Feb 28, 2023

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your review, we appreciate your business!

January 24, 2022

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Employee Rating

Service department was very helpful and I got what I needed very friendly and helpful. More

by bshields
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Fassbender, Ian Johnson,

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Feb 28, 2023

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your review, we appreciate your business!

November 14, 2021

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Employee Rating

Excellent Service. Technician was very knowledgable and helpful to answer all the questions and fixing the issues with the car. More

by snp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 11, 2022

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your review, we appreciate your business!

October 25, 2021

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Employee Rating

I feel confident in their work and trust them to take care of everything for me More

by NHESSLING
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
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October 13, 2021

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Employee Rating

I was here for an oil change. Got in and out super fast and received a car wash :) great experience and staff was friendly! More

by Tmaier04
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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June 14, 2021

Dealership Rating
Employee Rating

Easy to deal with , great customer service special BRIAN at service department . Easy to make appointments . Service department very good job .on time to handle the job done More

by Gallagher0326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Jul 29, 2021

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your review, we appreciate your business.

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