Brent Gustafson
Brent Gustafson at BMW of Ocala

Brent Gustafson | Page 6

Assistant Service Manager

BMW of Ocala

5145 SW College Rd.
Ocala, FL 34474

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4.9
85 Reviews
4.9

85 Reviews

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85 Reviews of Brent Gustafson

June 17, 2024

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Employee Rating

This service and diagnosis was well done. Needed rental car in order to leave my car--also well done. More

by janncarr
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jun 21, 2024

BMW of Ocala responded

Thank you for your positive review! We're glad to hear that our service and diagnosis met your expectations. We strive to make the rental car process as smooth as possible. If you have any more automotive needs in the future, don't hesitate to reach out.

June 13, 2024

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Topnotch. The experience is far above any other dealership I have worked with in the past. Professional, friendly, and truly first class. More

by Van Helsing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 21, 2024

BMW of Ocala responded

Thank you for your glowing review! We're thrilled to hear that your experience with us was topnotch and exceeded your expectations. We strive to provide professional and friendly service, and we appreciate your kind words. We look forward to serving you again!

June 13, 2024

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Employee Rating

Thank you for helping me get my 228i fixed on the fly. The weekend was stressful enough meeting my girlfriend’s parents for the first time. You helped me big time to avoid the additional stress of my car More

by tag6012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emanuel Tortorici

Jun 21, 2024

BMW of Ocala responded

Thank you for your feedback! We're glad we could assist with your 228i quickly and help alleviate some stress during an important weekend. We're here whenever you need us.

June 12, 2024

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The dealership is committed to serving you properly and professionally while providing a comfortable environment to exist in. I look forward to taking my car in for service. More

by kyle40245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2024

BMW of Ocala responded

Thank you for your kind words and for sharing your experience with us! We look forward to welcoming you back for your car service needs, and if there's anything specific you need or any way we can further enhance your experience, please don't hesitate to let us know. We appreciate your business and look forward to serving you again soon!

June 12, 2024

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Urge service is excellent and the waiting area is exceptional with food drink and work stations. More

by maureenryan33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emanuel Tortorici

Jun 13, 2024

BMW of Ocala responded

We're thrilled to hear that you had an excellent experience with our service at our dealership! Providing top-notch service is our priority, and we're glad to know that we met your expectations. Creating a comfortable and accommodating waiting area is important to us, so we're pleased that you found it exceptional. If there's anything else we can do to enhance your experience in the future, please don't hesitate to let us know. Thank you for choosing us for your automotive needs!

April 25, 2024

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Jesse, the salesman, was very knowledgeable and helpful when I was seeking information about a new BMW X3 30i. He didn't pressure me in any way. And, he helped me get a very good deal. I highly recommen More

by divadiver305
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Wheeler, Darian Durgapersad , Jesse Utarid

Apr 29, 2024

BMW of Ocala responded

It sounds like you had an amazing experience at our BMW center! It's great to hear that Jesse was knowledgeable, helpful, and didn't pressure you during your search for information. Getting a good deal is always a plus! Thank you for sharing your positive review, we look forward to your next visit. Enjoy your new BMW X3 30i!

February 04, 2024

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Great job Malcom, you helped us find the right car. The entire staff at BMW of Ocala was great. More

by terrybaker58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Malcolm Stewart, Alex Moncada , Eric Henderson, James Jupiter

Feb 06, 2024

BMW of Ocala responded

Congratulations on your new BMW! We are so glad you enjoyed working with Malcolm and our team. Thank you so much for taking the time to leave us a 5 star review, we cannot wait to see you again!

January 11, 2024

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I have always been impressed with BMW of Ocala. All personnel are cordial and courteous. I recommend them to one and all. More

by shipz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christina Gangapersaud, Alex Moncada , Alexis Kupferman, Weetley Leonvil, I am terrible with names and may have omitted some accidentally. I was more than pleased with all personnel. I especially admire the hostess in the hospitality/waiting area.

Jan 11, 2024

BMW of Ocala responded

Thank you so much for leaving us a 5 star review, we are so glad you enjoyed your visit with us. Congratulations on your new BMW!

May 07, 2023

Dealership Rating
Employee Rating

5 5 Maintenance/routine services Oil change Tire rotation Regular Oil service and tire rotation Happy More

by GOTBUGS2@HOTMAIL.COM
Recommend Dealer
Yes

Other Employees Tagged: Brent Gustafson

May 09, 2023

BMW of Ocala responded

Thank you so much for the 5 star review!

May 04, 2023

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Employee Rating

Having just moved from California to Florida with my X5 breaking down in Texas and repaired at a BMW center there, Brent was able to retrace what was done and complete my service., which was due halfway ac More

by RICKN49@COMCAST.NET
Recommend Dealer
Yes

Other Employees Tagged: Brent Gustafson

May 08, 2023

BMW of Ocala responded

Thank you so much for taking the time to leave us a five star review. We are so glad that we were able to help you and build a strong, lasting relationship with you and your X5! We look forward to working with you in the years to come!

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