Brent Gustafson
Brent Gustafson at BMW of Ocala

Brent Gustafson | Page 5

Assistant Service Manager

BMW of Ocala

5145 SW College Rd.
Ocala, FL 34474

Contact Me
4.9
85 Reviews
4.9

85 Reviews

Write a Review

85 Reviews of Brent Gustafson

June 26, 2024

Dealership Rating
Employee Rating

Consistently attentive and solution oriented! Manny kept me informed every step of the way, working with the Techies to decipher the computer message necessitating the visit, until we reached a h More

by ljbrancatojr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emanuel Tortorici , Sheik Bakhsh, Brian, Cosmo, Rob Cole

Jun 28, 2024

BMW of Ocala responded

Thank you for your review! We're thrilled to hear about your positive experience with Manny and our team. Keeping you informed and resolving issues promptly is what we strive for. We're glad your S58 is running smoothly again! We appreciate your business and look forward to assisting you in the future.

June 26, 2024

Dealership Rating
Employee Rating

The service is very good and the service attitude is very good,nice good ok More

by yong chen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Czaplicki, Emanuel Tortorici , Sheik Bakhsh

Jun 28, 2024

BMW of Ocala responded

Thank you for your feedback! We're glad to hear you had a positive experience with our service and team. Your satisfaction is important to us, and we look forward to serving you again in the future.

June 26, 2024

Dealership Rating
Employee Rating

Very quick very courteous amazing service customer attention was great. Shoutouts to Brent who took care of my car last Saturday More

by luisrvargas1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 28, 2024

BMW of Ocala responded

Thank you for your review! We're thrilled to hear about your positive experience with our service and Brent's exceptional care. Your satisfaction is our priority, and we look forward to assisting you again in the future. Safe travels!

June 21, 2024

Dealership Rating
Employee Rating

Genuine concern for the issue and the customer. Clear, concise communications. Overall a great experience. More

by Garybhunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Cole

Jun 21, 2024

BMW of Ocala responded

Thank you for your positive feedback! We're pleased to hear that you experienced genuine concern for your issue and excellent communication throughout your visit. Providing a great experience is our goal, and we appreciate your review. Please let us know if there's anything else we can do for you in the future!

June 20, 2024

Dealership Rating
Employee Rating

I was pleasantly surprised during this years visit for service. It was considerably better than last year when I waited 4 hours for a simple annual check and oil change. The construction from a year ago h More

by carolvp
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Jun 21, 2024

BMW of Ocala responded

Thank you for your feedback! We're thrilled to hear that your recent service experience was considerably better than last year's visit. We appreciate your patience during our construction phase, and we're glad it's completed now. It's great to know that Brent provided attentive service, valuable information, and superior customer service. We look forward to serving you again and continuing to exceed your expectations!

June 20, 2024

Dealership Rating
Employee Rating

Brent in service is the absolute best. He is very helpful and thorough And always goes the extra mile to make sure my vehicles are taken care of. More

by Drdmurphy3576
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 21, 2024

BMW of Ocala responded

Thank you for your wonderful review! We're thrilled to hear that Brent provided you with excellent service and goes the extra mile to ensure your vehicles are well taken care of. We appreciate your kind words and look forward to passing on your feedback to Brent. We're here for all your automotive needs!

June 19, 2024

Dealership Rating
Employee Rating

Quick service friendly awesome facilities. They got us right in when they opened because of mail in tire More

by bbonomo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Czaplicki, Emanuel Tortorici , Sheik Bakhsh

Jun 21, 2024

BMW of Ocala responded

Thank you for your positive feedback! We're glad to hear that you had a quick and friendly experience with our awesome facilities. Handling your tire issue promptly when we opened is what we aim for. We appreciate your review and look forward to your next visit!

June 19, 2024

Dealership Rating
Employee Rating

This is the best dealership I have been to. The service is impeccable, They cater to your every need. Highly recommended!! More

by Eyedoctor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sheik Bakhsh

Jun 21, 2024

BMW of Ocala responded

Thank you for your glowing review! We're thrilled to hear that you had such a positive experience with us. We truly appreciate your recommendation and look forward to welcoming you back!

June 19, 2024

Dealership Rating
Employee Rating

Great service and excellent customer support. treats customer with respect car is always done when they say that it will be More

by Jeffwinebrenner1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sheik Bakhsh

Jun 21, 2024

BMW of Ocala responded

Thank you for your wonderful review! We're thrilled to hear that you received great service and excellent customer support. Treating our customers with respect and delivering on time are priorities for us. We appreciate your feedback and look forward to serving you again!

June 19, 2024

Dealership Rating
Employee Rating

Excellent service from check in to return of loaner vehicle! I highly recommend this dealership!! More

by Hondagirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 21, 2024

BMW of Ocala responded

Thank you for your fantastic review! We're delighted to hear that you had an excellent experience from check-in to returning the loaner vehicle. We appreciate your recommendation and look forward to serving you again in the future!

...
5
...

Dealership Inventory (167 Vehicles)

new 2026 BMW X5 car, priced at $76,075
2026 BMW X5
new
Skyscraper Grey Metallic exterior
Automatic
Rear-wheel Drive
used 2026 BMW 230 car, priced at $48,700
2026 BMW 230
used
Skyscraper Grey Metallic exterior
Automatic
Rear-wheel Drive
used 2024 Chevrolet Equinox car, priced at $24,000
2024 Chevrolet Equinox
used
Mosaic Black Metallic exterior
Automatic
Front-wheel Drive
new 2026 BMW 330 car, priced at $53,015
2026 BMW 330
new
Alpine White exterior
Automatic
Rear-wheel Drive
new 2026 BMW XM car, priced at $160,775
2026 BMW XM
new
Brooklyn Grey Metallic exterior
Automatic
All-wheel Drive
used 2024 Hyundai Palisade car, priced at $40,000
2024 Hyundai Palisade
used
Sierra Burgundy exterior
Automatic
Front-wheel Drive