Christina Gangapersaud

Best car buying experience ever. James and the crew are amazing. Thank you very much! James and the crew are amazing. Thank you very much! More

Helpful 0

Report | Print

Working with Jesse at BMW of Ocala was a great car buying experience. He was professional, incredibly knowledgeable about the vehicles, answered all our questions patiently, and never pressured us. He really experience. He was professional, incredibly knowledgeable about the vehicles, answered all our questions patiently, and never pressured us. He really listened to what we wanted and helped us find the perfect car. His follow up was excellent. There were no unpleasant surprises. Jesse made sure there were no miscommunications or misunderstandings during the entire process. A wonderful experience from our first visit to dealership to when we drove away in our new car. More

Helpful 0

Report | Print

Malcolm is extremely knowledgeable and client-oriented. He goes above and beyond expectations to insure that we are more than satisfied. John Wheeler and Taylor Smith are also wonderful. They care for t He goes above and beyond expectations to insure that we are more than satisfied. John Wheeler and Taylor Smith are also wonderful. They care for their clients and make good on all they promise. More

Helpful 0

Report | Print

I found a vehicle online at BMW of OCALA that I was interested in, called and was directed to Cesar Estrada-Garcia. Cesar confirmed availability and within minutes sent a very professional, full walk a interested in, called and was directed to Cesar Estrada-Garcia. Cesar confirmed availability and within minutes sent a very professional, full walk around video touching on all the highlights of the vehicle. He immediately understood my needs and goals and with the help of his staff, their knowledge, attention to detail and quick replies back made my vehicle purchasing absolutely flawless. He also went above and beyond to accommodate me with picking up the vehicle due to the fact I was out of state. It was well worth the flight down and seven hour drive home! I highly recommend Cesar Estrada-Garcia to anyone looking for a stress free and relaxed vehicle buying experience! Thank You Cesar! Joe C. - Conway, SC More

Helpful 0

Report | Print

James was wonderful, professional, and a great ambassador for the dealership. The finance department, however, was awful and really marred a good experience. Had to wait almost an hour to sign paperwor for the dealership. The finance department, however, was awful and really marred a good experience. Had to wait almost an hour to sign paperwork. Finance rep was totally oblivious to customers waiting and couldn't have cared less. Result was that I missed and important meeting that evening in Fernandina. Entire time to pick up a used car (which had been paid for in advance with a wire transfer) took nearly two hours. James, the sales rep, was clearly troubled and embarrassed, but there was nothing he could do. He tried heroically to cover for the finance folks. More

Helpful 0

Report | Print

The knowledgeable and positive approach that was employed by Malcolm, Jim, and the staff was the primary reason we bought the car. Thank you! Mark Wilson and Martha Richardson by Malcolm, Jim, and the staff was the primary reason we bought the car. Thank you! Mark Wilson and Martha Richardson More

Helpful 0

Report | Print

Cesar Estrada was one of the best salesman I’ve ever encountered in my many years…super helpful, polite, professional, easygoing not pushy, did I say polite?! Cesar went above and beyond helping me cho encountered in my many years…super helpful, polite, professional, easygoing not pushy, did I say polite?! Cesar went above and beyond helping me choose the right vehicle. I would highly recommend Cesar! More

Helpful 0

Report | Print

Malcom was great it was a pleasure to do business with him,his boss should make sure he is rewarded for his professionalism and pleasant manner him,his boss should make sure he is rewarded for his professionalism and pleasant manner More

Helpful 0

Report | Print

James was absolutely amazing. He was helpful and went above and beyond to make sure that our family was satisfied with our purchase. He and the entire team are so knowledgeable an He was helpful and went above and beyond to make sure that our family was satisfied with our purchase. He and the entire team are so knowledgeable and accommodating. We will definitely make see this team again. More

Helpful 0

Report | Print

Malcolm and the entire team demonstrated great knowledge of their product line and showed superb customer service. Malcolm listened to our desired wants and delivered. We highly recommend both Malcolm and B of their product line and showed superb customer service. Malcolm listened to our desired wants and delivered. We highly recommend both Malcolm and BMW of Ocala. More

Helpful 0

Report | Print