Brandon Stolp

Have always been really satisfied anytime I’ve have felt with James Wood. Brandon is the best. with James Wood. Brandon is the best. More

by kenny.landi Verified Customer Verified Customer

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James Wood AutoPark is one the best dealerships around. The service department is awesome. Way to go guys thanks again. The service department is awesome. Way to go guys thanks again. More

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The level of incompetence with the James Wood service team is staggering! I'm not sure if this is for public viewing, James Wood or you. Either way, if you're interested in hearing my nightmare please le team is staggering! I'm not sure if this is for public viewing, James Wood or you. Either way, if you're interested in hearing my nightmare please let me know. More

by jbennett2352 Verified Customer Verified Customer

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Best dealer I’ve ever have done business with and my family also, top notch service dept , had a problem with my 24 Denali XL , they put me in a loaner that was as nice as mine and had my repaired in a family also, top notch service dept , had a problem with my 24 Denali XL , they put me in a loaner that was as nice as mine and had my repaired in a timely fashion More

by lonniedills Verified Customer Verified Customer

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Bad service and no regard for your vehicle. My truck was damaged twice while in their possession. My truck was damaged twice while in their possession. More

by jbennett2352 Verified Customer Verified Customer

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Rachel always does an absolutely fantastic job when I take my vehicles in for service! take my vehicles in for service! More

by drichey1965 Verified Customer Verified Customer

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Disappointed after 2 visits having issues both times in service. The service advisor and his manager were fine however the staff that worked on my truck both visits I feel have a disregard for the customer service. The service advisor and his manager were fine however the staff that worked on my truck both visits I feel have a disregard for the customer and their vehicle. 1st Visit - didn’t fill my DEF as promised on the first oil change. Service advisor made a note to ensure it would be filled on the next visit. I found this fair and decided to return a second time because I realize mistakes happen. 2nd Visit - overfilled my DEF and spilled all over the side of my truck and didn’t even attempt to clean it up before bringing it around in the service lane. My truck also inherited a nice vertical crease dent in the driver door from what appears to be that they opened it into their lift post. Porters are not courteous, radio station changed to heavy metal music cranked up on my radio when I started my truck. A car was left unattended in the exit lane and porters continued to pile cars in the lanes behind and beside it so several customers including me were blocked in, unable to depart. When I got their attention and interrupted them playing around and cutting up they acted like I was the inconvenience. I believe there is a lack of leadership and accountability in this department. I will not return to this dealership because if they don’t have care on the small things I am concerned that the mechanics likely won’t be held accountable for their work either and it makes me question the integrity of the entire department. I actually do wonder if the oil change, tire rotation, and recalls were actually performed and if so did they do things correctly….. Mike B is a nice guy and did try to make things right getting Brandon S involved. Brandon S ended up cleaning the DEF off my truck and offered a free oil change on my next visit which I did appreciate the offer however I don’t have confidence in the department to return without the possibility of my truck being mishandled causing damage to my truck that could be more costly than an oil change. More

by Detailingarage Verified Customer Verified Customer

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They always go over and beyond and take good care of my vehicle. I will defiantly buy my next car from them. vehicle. I will defiantly buy my next car from them. More

by npatton Verified Customer Verified Customer

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They took good care of me at James Wood Chevrolet. My vehicle was in and out of there in 45 minutes with a new battery. My vehicle was in and out of there in 45 minutes with a new battery. More

by BILLPOAGUE Verified Customer Verified Customer

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Excellent service. Jarett Abel handles everything the right way and keeps me updated on what’s going on during the service process!! Amazing service. Jarett Abel handles everything the right way and keeps me updated on what’s going on during the service process!! Amazing service. More

by CPTNGSD Verified Customer Verified Customer

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