Brandon Snow

My salesman, Sal, was easy to work with, and I never felt as though I was being pushed into a purchase. He was extremely knowledgeable about the cars I was interested in, and respectful that I had brought as though I was being pushed into a purchase. He was extremely knowledgeable about the cars I was interested in, and respectful that I had brought my son-in-law with me to help me with my decision.. The car had arrived to the dealership from 200 miles away the day of my test drive.. it had not been cleaned or prepped yet. When I decided to make the purchase, the service employees got the car ready that afternoon. I believe that the man who did the paperwork stayed late so I would not have to come back another day for pick up. I am a retired lady, and I do not believe that I could have been treated better. Women of a certain age are too often treated as though they are not the sought after demographic and that it is an imposition to have to wait on them. My fears were not realized. I had done thorough research on all of the specs of the six Corolla Crosses available, and I was respected. For knowing the facts . Sal Sabir was an excellent salesperson, and I would certainly feel comfortable in referring my friends and family to him. More

by eatonmarlene Verified Customer Verified Customer

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Overall good experience, happy with result. I was disappointed I started with Basha but didn’t finish due to planned travel and ordering of vehicle. I will say, anytime I called to check on ord I was disappointed I started with Basha but didn’t finish due to planned travel and ordering of vehicle. I will say, anytime I called to check on order or availability of my sales person I never once had a flawless phone call. Messages not returned or being connected to wrong person several times. More

by matty414d Verified Customer Verified Customer

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I was impressed with everyone at Toyota Direct. The whole process was smooth, and I enjoyed working with Schneider and Brandon. I love my new Tacoma. Thank you, guys, for making the car buying exp The whole process was smooth, and I enjoyed working with Schneider and Brandon. I love my new Tacoma. Thank you, guys, for making the car buying experience as nice as possible. More

by a24smiley Verified Customer Verified Customer

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Great team, awesome to work with. Planning to come back because they made the process easy. Planning to come back because they made the process easy. More

by Matthew Bruening Verified Customer Verified Customer

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I had a great experience with all who helped me buy my new car at Toyota Direct. They all made it an easy process. new car at Toyota Direct. They all made it an easy process. More

by mweinstock1 Verified Customer Verified Customer

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Customer service even when buying a new car for cash is abysmal. Went in, no one offered me even a bottle of water. Car purchased, and delivery was "here's your car". In the past, I sat in the car with s abysmal. Went in, no one offered me even a bottle of water. Car purchased, and delivery was "here's your car". In the past, I sat in the car with sales person as they went thru some of the car features. I have two anti rust hole plugs in my glove box-don't know what they are for. Paid cash, and was rushed out of there. Noticed a dent on the car afterwards, car mats were dirty and glass was smudged. they did have two cars, but never offered to get the color I really wanted. Very disappointing. More

by rmannino Verified Customer Verified Customer

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No pressure to buy and very easy to work with highly recommend to work with anyone recommend to work with anyone More

by rider6 Verified Customer Verified Customer

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Quinton did an excellent job finding the car. They made the process smooth and transparent. They made the process smooth and transparent. More

by brian.hughes Verified Customer Verified Customer

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Quite disappointed I could not use my Toyota card to pay for servicing, especially when I have done so in the past for servicing, especially when I have done so in the past More

by LarryASchirm Verified Customer Verified Customer

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Very helpful but sometimes takes while getting hold or get back answers. They are honest and truthful get back answers. They are honest and truthful More

by qordheer Verified Customer Verified Customer

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