Brandi Givens
Brandi Givens at Volkswagen of Downtown Chicago
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Brandi Givens

Receptionist

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

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4 Reviews
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4 Reviews

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4 Reviews of Brandi Givens

March 14, 2025

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Jimmy and Davis were phenomenal in the selling of our car. will be recommending them. More

by SHAWN G
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 17, 2025

Volkswagen of Downtown Chicago responded

It's great to hear that we were able to help you out, Shawn. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Downtown Chicago!

February 26, 2025

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Experience from day 1 was less than stellar. VIN # was incorrect, the license plates needed to be changed. My first car maintenance was also not what I was expecting. The car was returned to m More

by JBDIAZ
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 26, 2025

Volkswagen of Downtown Chicago responded

Hello JB Diaz. I am really sorry about this and I would like an opportunity to make it up to you. Can you please call me at 312-628-4848. Thank you, Fred, Service Manager.

October 15, 2024

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FAMILY NOW, AND I AM VERY RESERVED ABOUT CALLING PEOPLE FAMILY! BEAUTIFUL SALESPEOPLE THAT CARE ABOUT THEIR CLIENTS, THAT INCLUDES THE SERVICE DEPARTMENT! FROM MY BUYING MY VEHICLE TO GETTING SERVICE ON MY More

by tigress3243
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2024

Volkswagen of Downtown Chicago responded

Thank you so much for your wonderful review! We’re thrilled to hear about your experience at Volkswagen Downtown Chicago and that you felt treated like family. Our team, especially Brandi, is dedicated to providing a warm and caring environment, and it's fantastic to know that you enjoyed your time with us. Your kind words mean the world to us, and we greatly appreciate your willingness to recommend our dealership. If you have any friends or family in need of a vehicle or service, please don’t hesitate to send them our way. We look forward to serving you and your loved ones in the future! Thank you again for choosing us!

October 15, 2024

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Kelia is an absolute amazing salesperson! Who is attentive to the buyer and their needs, especially their wallet! Knowledgeable, friendly, honest and very helpful, her and SYRELL are the best More

by tigress3243
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angie Berg, Kelia House, Rocco Cesario, Syrell Fuel, Celia Mijangos , Larry Cohen, KELIA, SYRELL, BRANDI, CELIA, LARRY, JULIAN, ROCCO ARE ALL AMAZINGLY ATTENTIVE EMPLOYEES AND THEY MAKE YOU FEEL AT HOME IN A STRESSFUL SITUATION, AND I THANK EACH AND EVERY SINGLE ONE OF YOU!

Oct 15, 2024

Volkswagen of Downtown Chicago responded

Thank you so much for your kind words! We're thrilled to hear that Kelia and Syrell provided you with an amazing experience at Volkswagen Downtown Chicago. Our team is dedicated to understanding our customers' needs and ensuring they feel valued throughout the buying process. Your satisfaction means the world to us, and we can’t wait to assist you again when you're ready to trade up! If you have any friends or family looking for a new vehicle, we would greatly appreciate your referrals. Thanks again for choosing us!

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