VW Salem sales team did it once again.
This is the third vehicle I’ve bought in two years. Excellent job I will definitely buy again!
This is the third vehicle I’ve bought in two years. Excellent job I will definitely buy again!
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by Evan Wofford
Verified Customer
Verified Customer
Dec 23, 2025 -
Volkswagen of Salem responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Best Regards,
JJ Hunsaker
General Manager
jhunsaker@lithia.com
Noah our sales rep was outstanding!
I would recommend his service. Our finance person (sorry, I cannot remember his name) answered all our questions and was very knowledgeable and frien
I would recommend his service. Our finance person (sorry, I cannot remember his name) answered all our questions and was very knowledgeable and friendly!
I would recommend Salem Volkswagen!
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by Cherylrose
Verified Customer
Verified Customer
Other Employees Tagged:
Noah Watt
Nov 17, 2025 -
Volkswagen of Salem responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Best Regards,
JJ Hunsaker
General Manager
jhunsaker@lithia.com
I bought a pick up and didn’t get it for 5 weeks lied to
about it being worked on also didn’t even put 500 miles on the truck and my girlfriend was driving it and completely through a break pad and lost bre
about it being worked on also didn’t even put 500 miles on the truck and my girlfriend was driving it and completely through a break pad and lost breaks almost crashing have pictures of the breaks pad with absolutely zero pad left straight metal to metal
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by TREVINTRUESDELL
Verified Customer
Verified Customer
Service Price Transparency
Oct 20, 2025 -
Volkswagen of Salem responded
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.
Best Regards,
Gregory Bell
Service Manager
gbell@lithia.com
Oct 20, 2025 -
Volkswagen of Salem responded
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.
Best Regards,
Gregory Bell
Service Manager
gbell@lithia.com
I had a terrible experience at Salem VW.
You can see my google review with you would like more details about it. Just straight up awful. I worked with Tony C, Skip Collins, Bailey, and Antho
You can see my google review with you would like more details about it. Just straight up awful. I worked with Tony C, Skip Collins, Bailey, and Anthony. Bailey did great. The others need more training or a checklist, something to make it not feel like traditional used car sales experiences.
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by BATES.EVERETT
Verified Customer
Verified Customer
Other Employees Tagged:
Skip Collins, Tony C, Bailey
Oct 05, 2025 -
Volkswagen of Salem responded
Everett, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly, or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you.
Best Regards,
JJ Hunsaker
General Manager
jhunsaker@lithia.com
Oct 09, 2025 -
Volkswagen of Salem responded
Everett, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly, or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you.
Best Regards,
JJ Hunsaker
General Manager
jhunsaker@lithia.com
I was at work and by the time I was off I had a new car!
Went so smoothly I thought for sure there was going to be a catch and I wasn’t going to be able to get it.
Went so smoothly I thought for sure there was going to be a catch and I wasn’t going to be able to get it.
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by Alice R
Verified Customer
Verified Customer
Sep 25, 2025 -
Volkswagen of Salem responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Best Regards,
JJ Hunsaker
General Manager
jhunsaker@lithia.com
Fast, Helpful, professional, friendly, personable,
flexible, down to earth, in the last three years, we’ve bought three cars and this is the best service we’ve received so far.
flexible, down to earth, in the last three years, we’ve bought three cars and this is the best service we’ve received so far.
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by CASSLEDUC84
Verified Customer
Verified Customer
Sep 01, 2025 -
Volkswagen of Salem responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Best Regards,
JJ Hunsaker
General Manager
jhunsaker@lithia.com
anthony was amazing…he knows what a person wants and
needs…i’ll be back for sure
needs…i’ll be back for sure
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by AMW717
Verified Customer
Verified Customer
Aug 30, 2025 -
Volkswagen of Salem responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.
Best Regards,
JJ Hunsaker
General Manager
jhunsaker@lithia.com
Very nice and relaxed transaction, everyone we delt with
were very friendly and knowledgeable from sales staff to finance.
were very friendly and knowledgeable from sales staff to finance.
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by LOWLUV76
Verified Customer
Verified Customer
Jul 18, 2025 -
Volkswagen of Salem responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem!
Best Regards,
JJ Hunsaker
General Manager
jhunsaker@lithia.com
Amazing experience, fit my needs and budget perfectly!
!! Helped me set up my VW hub app which is Ahh Mazing!!
!! Helped me set up my VW hub app which is Ahh Mazing!!
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by TONNERSC4
Verified Customer
Verified Customer
May 22, 2025 -
Volkswagen of Salem responded
Thank you for choosing Volkswagen of Salem. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Best Regards,
JJ Hunsaker
General Manager
jhunsaker@lithia.com
JJ & his entire team made this the easiest vehicle
purchase I’ve had to date. They all worked to get me the best deal and there was never any pressure. I would highly recommend anyone buy from this t
purchase I’ve had to date. They all worked to get me the best deal and there was never any pressure. I would highly recommend anyone buy from this team.
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by MARISSALAKEY
Verified Customer
Verified Customer
May 05, 2025 -
Volkswagen of Salem responded
Thanks for your feedback on your recent visit to Volkswagen of Salem. It's great to hear that we were able to assist you and that you had such a positive experience.
Best Regards,
JJ Hunsaker
General Manager
jhunsaker@lithia.com