Anthony Rose

The salesman were very nice and took great care of me. The interior of the dealership is also very nice and they had free hot chocolate, red bulls, snacks, etc. The interior of the dealership is also very nice and they had free hot chocolate, red bulls, snacks, etc. More

by Kyla Graeber Verified Customer Verified Customer

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Awesome Customer service and an awesome dealership. They make buying a new car fun and enjoyable. They make buying a new car fun and enjoyable. More

by JDEKUYPER1977 Verified Customer Verified Customer

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Everyone was nice and helpful with the process of buying a vehicle, staff was friendly and easy to talk to. They helped us understand every detail of our purchase and helped us get a great deal. a vehicle, staff was friendly and easy to talk to. They helped us understand every detail of our purchase and helped us get a great deal. More

by VERNANFILOFIEFF Verified Customer Verified Customer

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Great people service was great friendly prompt service great location clean place would come again great location clean place would come again More

by REDSOCK6969 Verified Customer Verified Customer

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Great people, both in leadership and worker bees. No high pressure fridendly, and large inventory with some really nice cars. No high pressure fridendly, and large inventory with some really nice cars. More

by RALPH2024MORGAN Verified Customer Verified Customer

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They sold me a car that didn’t even work and now they want me to pay to get it fix want me to pay to get it fix More

by MI9UELINA Verified Customer Verified Customer

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Great outfit. Good people Fair priced vehicles. Trusrtworthy. Fiendly honest. Easy to work with. They keep their word Good people Fair priced vehicles. Trusrtworthy. Fiendly honest. Easy to work with. They keep their word More

by GWAGER Verified Customer Verified Customer

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Overall good experience. We don't live nearby so test drove and decided the car we wanted locally. Found the trim+color we wanted at VW of Salem. Took a few calls to get them We don't live nearby so test drove and decided the car we wanted locally. Found the trim+color we wanted at VW of Salem. Took a few calls to get them to get us the pricing info on the car and speaking with a few different sales people. Kind of odd considering i called and said "I want tgus ca4, what is the price." Once we got to Tonya and got the deposit put down, the responsiveness was significantly better. Tonya was easy to work with. My only complaint is that extended warranty and other late in the process adds are never well disclosed up front. They really need to show what the extended warranty covers and what services you get with it way earlier so the buyer can do the math and determine in advance if they want it or not. Getting hit with it during finalization of payment and title is an angering sales tactic. This isn't the only dealership that does this. If it had been up front I would have given 5 stars More

by RBLAQUIERE Verified Customer Verified Customer

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Don't stand behind their word. Was offered an original deal and after accepting it the salesman backpedeled. They did fix all the stuff that was an issue for me. Was offered an original deal and after accepting it the salesman backpedeled. They did fix all the stuff that was an issue for me. More

by LOUISPRIBBLEWORK Verified Customer Verified Customer

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Greg and everyone is service were so great while getting my lifetime oil change. Salem Volkswagen is the best. Thank you again! my lifetime oil change. Salem Volkswagen is the best. Thank you again! More

by Jesse Verified Customer Verified Customer

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