Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Angie Shepherd
Angie Shepherd at Colonial West Chevrolet of Fitchburg

Angie Shepherd

Service Business Development Representative

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

Contact Me
4.9
198 Reviews
4.9

198 Reviews

Write a Review

198 Reviews of Angie Shepherd

March 23, 2026

Dealership Rating
Employee Rating

Thank you for the work that got done on the truck, I very much appreciate it. You guys did a great job! More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre

Report | Print
Mar 23, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words, Maria! I truly appreciate your feedback and am thrilled to hear that you are satisfied with the work done on your truck. At Colonial West Chevrolet of Fitchburg, we strive to provide excellent service. We look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 18, 2026

Dealership Rating
Employee Rating

They have been great at servicing my truck. From diagnosing to getting parts, they have done exactly what they have said and have kept the expenses low. I love the staff, which is been professi More

by Scott walters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre

Report | Print
Mar 18, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Scott! I’m thrilled to hear that you’ve had a great experience servicing your truck at Colonial West Chevrolet of Fitchburg. Our team works hard to provide professional and courteous service, and it's fantastic to know that we met your expectations. I appreciate your recommendation, and we look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 06, 2026

Dealership Rating
Employee Rating

Hi guys, thanks for doing my service on my new truck, you guys did it in a very timely manner. Very happy with the outcome. You guys are top-notch. Very highly recommended. Thank you David Streeter More

by Djstreeterco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre

Report | Print
Mar 06, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you, David! I truly appreciate your kind words and am thrilled to hear that you were happy with the service on your new truck. At Colonial West Chevrolet of Fitchburg, we strive to provide top-notch service, and your recommendation means a lot to us. We look forward to seeing you again for your future needs! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 04, 2026

Dealership Rating
Employee Rating

Pamela was very professional, fast, and efficient! ! Great service team. I will definitely return for future services. More

by Kb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre , Josh

Report | Print
Mar 04, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your amazing review! I am happy to hear about your positive experience with our service team at Colonial West Chevrolet of Fitchburg. Pamela appreciates your kind words and we're glad you found her professional and efficient. Looking forward to welcoming you back for your future services! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

February 18, 2026

Dealership Rating
Employee Rating

Went in to have the 4 wheel drive fixed. It worked once and I now have to go back and have it looked at again More

by guyfowke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre , Not sure of the employee

Report | Print
Feb 18, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your feedback. I appreciate you bringing your experience to our attention regarding the 4-wheel drive issue. Your satisfaction is important to me, and I encourage you to reach out to me directly to address your concerns and ensure your completesatisfaction. We look forward to assisting you again at Colonial West Chevrolet of Fitchburg. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

January 29, 2026

Dealership Rating
Employee Rating

My service appointment was easy to schedule. The waiting room was comfortable and service was done in a timely way. More

by daisybee14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre

Report | Print
Jan 29, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Daisy! I’m pleased to hear that scheduling your service appointment was easy and that you found the waiting room comfortable. At Colonial West Chevrolet of Fitchburg, providing timely and efficient service is always a priority. I appreciate your feedback and look forward to welcoming you back for your next visit! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

January 23, 2026

Dealership Rating
Employee Rating

I like that they remind me when my vehicle needs an oil change. I’ll bring it in to get it done. They offer you a ride back to your work if needed . overall good service. More

by Machinemender
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre

Report | Print
Jan 23, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your positive feedback! I am happy to hear that you appreciate our reminder service for oil changes and the convenience of our ride service. We strive to provide good service at Colonial West Chevrolet of Fitchburg, and we look forward to seeing you again for your oil change! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

January 09, 2026

Dealership Rating
Employee Rating

The dealership promotes a $99 oil change special on their website .When my husband picked up my car for me he didn’t realize that you had to specifically ask for the special that was still going on (expires More

by E.stone822
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Tania Audet, Jeff Chandler, Shelley Dupre

Report | Print
Jan 10, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for sharing your experience with us. I truly appreciate your feedback regarding the $99 oil change special and the lack of communication you encountered. We strive to keep our customers informed about our promotions, and it seems we missed the mark in this instance. I encourage you to reach out to me at Colonial West Chevrolet of Fitchburg directly so I can address your concerns. Thank you for your understanding, and I hope to hear from you soon. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

Jan 09, 2026

Colonial West Chevrolet of Fitchburg responded

Hello E.stone, We value your business and want to meet your expectations. I am looking to discuss this situation with you. Can you please give me a call on my direct line. 978-516-4020, Tania Audet

December 28, 2025

Dealership Rating
Employee Rating

If your car needs servicing, do yourself a favor and go to Colonial West Chevrolet. More

by rgetek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Vincent Locher, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre

Report | Print
Dec 28, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for the fantastic review! I'm thrilled to hear that you had a great experience with us at Colonial West Chevrolet of Fitchburg. I appreciate your recommendation, and we look forward to seeing you again for any future service needs! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

December 02, 2025

Dealership Rating
Employee Rating

Colonial West Chevy has been a great dealership for our family. We have all our vehicles serviced there, even if they are not Chevrolets! More

by Jenbase1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Jacqueline Quinlan, Pamela Bussiere

Report | Print
Dec 03, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Jen! I'm thrilled to hear that Colonial West Chevrolet of Fitchburg has been a great choice for your family's vehicle servicing needs, regardless of the make. I appreciate your loyalty, and we look forward to continuing to provide excellent service for you and your family! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

1
2
...
20

Dealership Inventory (186 Vehicles)

new 2025 Chevrolet Equinox car, priced at $32,305
2025 Chevrolet Equinox
new
Radiant Red exterior
CVT
Front-wheel Drive
$32,305
View Details
new 2025 Chevrolet Silverado 2500 car, priced at $67,559
2025 Chevrolet Silverado 2500
new
Red exterior
Automatic
Four-wheel Drive
$67,559
View Details
new 2024 Chevrolet Silverado 3500 car, priced at $77,094
2024 Chevrolet Silverado 3500
new
Summit White exterior
Automatic
Four-wheel Drive
$77,094
View Details
used 2017 Chevrolet Silverado 1500 car, priced at $22,975
2017 Chevrolet Silverado 1500
used
Siren Red Tintcoat exterior
Automatic
Four-wheel Drive
$22,975
View Details
used 2023 Jeep Wagoneer car, priced at $49,975
2023 Jeep Wagoneer
used
Diamond Black exterior
Automatic
Four-wheel Drive
$49,975
View Details
used 2022 Jeep Wrangler Unlimited car, priced at $28,900
2022 Jeep Wrangler Unlimited
used
Sarge Green Clearcoat exterior
Automatic
Four-wheel Drive
$28,900
View Details
View All Inventory