Angel Santana
Angel Santana at Volkswagen of Downtown Chicago
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Angel Santana

Finance Manager

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

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4.9
47 Reviews

Languages Spoken

Spanish Spanish

4.9

47 Reviews

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47 Reviews of Angel Santana

August 30, 2024

Dealership Rating
Employee Rating

Eric was so wonderful. He needs a big fat raise. Thank you to everyone hooray! More

by AMIEFRITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rocco Cesario , Eric

Aug 31, 2024

Volkswagen of Downtown Chicago responded

Thanks for sharing about your experience with Eric here at Volkswagen of Downtown Chicago. We appreciate your business and hope to see you again soon!

June 08, 2024

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They were great. Even though we came in with a lower-end budget, they still treated us like if we were high-end costumers. They were super family friendly and allowed More

by KathyC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julian Perez, Davis Luckett

Jun 09, 2024

Volkswagen of Downtown Chicago responded

Kathy, Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

October 29, 2023

Dealership Rating

Julián was very approachable and made an extra effort to help us during the purchasing process. More

by Adriana E
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Julian Perez, Mohammed Habibi

Oct 30, 2023

Volkswagen of Downtown Chicago responded

Adriana, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Julian and our team here at Volkswagen of Downtown Chicago are glad to have you as a customer.

September 25, 2023

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Michael Lichter and his service team are absolutely fantastic! I recently began a three year lease of a 2023 Tiguan. The car is a perfect fit for my family. However, when we got the car to our home the More

by Nefatiti Rochester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2023

Volkswagen of Downtown Chicago responded

It's great to hear that Michael was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your new 2023 Tiguan! Thank you for choosing Volkswagen of Downtown Chicago!

September 13, 2023

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The dealer worked well with me to answer my questions about the car and financing More

by rosealeengoggin
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Terrell Barry

Sep 13, 2023

Volkswagen of Downtown Chicago responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

September 12, 2023

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Chris and the rest of the team were so helpful and made the entire purchasing process smooth. I never felt taken advantage of, but instead he took into account what I needed to get the deal done and made More

by kristin.leasure
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Smith , Matt Kutyna

Sep 12, 2023

Volkswagen of Downtown Chicago responded

Thank you so much, Kristin, for your kind words for Chris, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We look forward to working with you again!

September 07, 2023

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Chris and Julian gave me a great deal. very pleased and excited with their dedication. I love my new truck More

by tatianam1997
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Chris Smith, Julian Perez

Sep 08, 2023

Volkswagen of Downtown Chicago responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Downtown Chicago.

August 16, 2023

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The delearship was very clean and the test drive offered was very good. The staff were all friendly and Fernando was very helpful and friendly. More

by kyleasher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fernando Castaneda, Matt Kutyna

Aug 16, 2023

Volkswagen of Downtown Chicago responded

Kyle, Thank you so much for your kind words for Fernando, and for taking the time to leave us this wonderful feedback!

August 10, 2023

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Employee Rating

Talk about dealing with all of my needs in one setting, thanks everyone (Matt, Manny, Mohammed, Angel) for your help. More

by Malik Amir Mix
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Manuel Santos, Mohammed Habibi , Matt Kutyna

Aug 11, 2023

Volkswagen of Downtown Chicago responded

Thank you so much for your wonderful review, and for choosing Volkswagen of Downtown Chicago!

August 06, 2023

Dealership Rating
Employee Rating

Great experience, great financing, Chris Smith was very patient with us. Abe really helped out with a competitive offer. I would highly recommend this dealership. More

by j.lockhart13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Smith , Semaj the Valet

Aug 08, 2023

Volkswagen of Downtown Chicago responded

Thank you so much for your excellent review! We are so glad that Chris and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

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