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Angel Flores
Angel Flores at Norm Reeves Honda Superstore North Richland Hills
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Angel Flores

Service

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.6
189 Reviews
4.6

189 Reviews

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189 Reviews of Angel Flores

November 04, 2024

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Employee Rating

Love their services and they get the job done in a timely manner. They also are always keeping you updated with your services. More

by Botrres0554
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Workmanship
Service Time
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Recommend Dealer
Yes
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Nov 04, 2024

Norm Reeves Honda Superstore North Richland Hills responded

That's what we aim to give our service customers, Botrres0554! We want you to be informed and to get back on the road as soon as you can. We're glad that's the experience you were given. Thank you, and we hope to see you in the future!

November 03, 2024

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Spotty customer service. Chose a Honda for the reliability, to bad the situations at NORM REEVES has been so terrible and unprofessional. Salesman was GREAT Juan or J and Mik More

by rlewizx113
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Juan and Mike 5 stars

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Nov 05, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Hello rlewizx113, Your feedback is important to us, and it helps us to course correct if we’ve veered off track. Please reach out to our general manager, Richard Lennard, at richard.lennard@normreeves.com so that we can improve our processes. Thank you.

November 03, 2024

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The maintenance work was done very well and in a timely manner. The service writer explained everything clearly More

by Thebryants
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Workmanship
Service Time
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Recommend Dealer
Yes
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Nov 04, 2024

Norm Reeves Honda Superstore North Richland Hills responded

That's the way we like service visits to be--informative and efficient. We're glad that you were given that type of experience, Bryants! Thanks so much, and we look forward to working with you and your family again!

October 29, 2024

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Employee Rating

Angel was very professional and helpful. He answered all my questions. Went above and beyond. Everyone was very nice! More

by Lfavila
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Workmanship
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Recommend Dealer
Yes
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Oct 30, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We strive to provide service that makes you come back, Lfavila! We're pleased that Angel could deliver the experience you were expecting, and you felt comfortable with our staff. Thank you, and we look forward to serving you in the future!

October 26, 2024

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Employee Rating

Very courteous and extremely quick. Overall I always have a wonderful experience when bringing my vehicles in for service! More

by Cmicknius
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Michael Lindley, Michael Wright, Nate Franklin, Richard Sanchez, Tristian Rivas, Issac Moya, Frank Raja, Scott Gerlikoviski

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Oct 28, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We value your loyalty to our service center, Cmicknius! We're pleased that you've always received quality service for your Honda. Thank you, and we look forward to serving you again!

October 26, 2024

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Employee Rating

Bought 2024 CRV hybrid. 11,000 miles and told me I had to spend $150.00 to change the differential fluid. I bought a maintenance package that should cover the cost. More

by Bc3357
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 28, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We value your feedback on your service visit for your 2024 Honda CR-V Hybrid, Bc3357. Please reach out to our General Manager, Richard Lennard, at richard.lennard@normreeves.com to discuss Honda's recommendation to replace the break in differential fluid before 15K miles. Thank you.

October 25, 2024

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Employee Rating

Short wait for an oil change in a clean and comfortable environment. I liked the cookie. More

by Lhn727
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 25, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We'll save a cookie for you, Lhn727! Thanks for the positive feedback on your oil change and the comfortable area you could wait in for your Honda. See you next time!

October 24, 2024

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Always superior service and knowledgeable folks to help out. Enjoy working with everyone at Norm Reeves Honda! More

by Kmatson1110
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 25, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate your loyalty, Kmatson1110! We're glad that our team gives you the service and information that you deserve. See you in the future for another appointment for your Honda! Thank you!

October 24, 2024

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Employee Rating

Love the cafe while waiting for vehicle. Never feel scammed or pressured when mechanic gives maintenance recommendations. Love the updates in the portal while there. More

by Andrea.Sukach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 25, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We're so happy to read that your service experience for your Honda was such a good one, Andrea! We're pleased that you've been reading the updates, too. Thanks so much, and see you in the future!

October 21, 2024

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Employee Rating

Thanks but no thanks I do not want to review norm reeves honda super store More

by Scottgerlikovski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Elizabeth French, Hannah Pearson, Michael Wright, Rhett Valentine, Allen Vinson

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Oct 23, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We'd like to learn more about your experience, Scott. That way, we can address any issues that you faced and make improvements. If you'd like to discuss your concerns with us, please reach out to our general manager, Richard Lennard, at richard.lennard@normreeves.com . Thank you!

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