Aly Mohr | Page 10

No appointment. Just showed up, and asked for a oil change rotate, and expressed my concerns about the active noise cancelling on the newer rams.(it likes to go off intermittently in the morning when I change rotate, and expressed my concerns about the active noise cancelling on the newer rams.(it likes to go off intermittently in the morning when I'm leaving for work in the morning). Ally, and Chris listened to what I needed, and the issue of the frame shaking bass cannon... It was in, and out in less time, than I thought. The service advisor ally went thru the inspection sheet with me ( It was nice to see an advisor who understands, and cares about my investment maybe as much as I do.lol). Truck was washed ( my clear coat thanks you), and I was out the door, and over to PetSmart. More

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The service at Russ Darrow was exceptional. We had a flat tire we needed repaired, and we had the oil change as well. No appointment needed. We were in and out in 45 minutes. The staff was friendly and welco tire we needed repaired, and we had the oil change as well. No appointment needed. We were in and out in 45 minutes. The staff was friendly and welcoming. More

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Called ahead for an appointment but it wasn’t needed. Rep told me when the least busy times would be. Great service, in and out told me when the least busy times would be. Great service, in and out More

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Great customer service Friendly service with a quick turnaround for an oil change. Nice waiting area with fresh popcorn and coffee. Recommend for any oil change and have Friendly service with a quick turnaround for an oil change. Nice waiting area with fresh popcorn and coffee. Recommend for any oil change and have always been great for other maintainer and repairs too. More

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Great amazing people They always exceed my expectations friendly informative and amazing people who work there it’s all in the staff they make it great they help me with e They always exceed my expectations friendly informative and amazing people who work there it’s all in the staff they make it great they help me with every and any question I have and never blink an eye to help me and listen More

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Oil change-tire leak Very helpful and knowledgeable . She explain details very well and answer the question I had.glad they could service my car for I didn’t have an appoi Very helpful and knowledgeable . She explain details very well and answer the question I had.glad they could service my car for I didn’t have an appointment More

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Great service Friendly staff! I have a busy work schedule and it’s hard to get my vehicle serviced when I have to make an appointment. I appreciate the walk in abil Friendly staff! I have a busy work schedule and it’s hard to get my vehicle serviced when I have to make an appointment. I appreciate the walk in ability on Saturday’s to get this done and if I have to run errands I don’t have to stay. Waiting area is clean and items are available for purchase. There’s a place I could go that’s closer to home but I’ll only go here. More

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Overcharged and not Thorough I feel like I got way overcharged and they didn’t even reset the maintenance light on my vehicle so I don’t even know if they actually fixed anything. I feel like I got way overcharged and they didn’t even reset the maintenance light on my vehicle so I don’t even know if they actually fixed anything... More

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Friendly efficient service The service writer I worked with for this service was amazing. She was so friendly efficient and helpful. It's unusual to find such good service these The service writer I worked with for this service was amazing. She was so friendly efficient and helpful. It's unusual to find such good service these days! More

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Oil change It was good, it ended up a little quicker than I had thought. Staff was courteous & friendly. She explained that I could rotate tires next oil change. It was good, it ended up a little quicker than I had thought. Staff was courteous & friendly. She explained that I could rotate tires next oil change. More

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