Alvin Crowder
Alvin Crowder at BMW of Orland Park
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Alvin Crowder

Sales Manager

BMW of Orland Park

11030 W 159th St
Orland Park, IL 60467

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4.6
47 Reviews
4.6

47 Reviews

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47 Reviews of Alvin Crowder

November 09, 2024

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Employee Rating

Outstanding customer service friendly and helpful my experience was exceptional I would recommend anyone to make a purchase More

by WANDA0724
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sid Armoush

Nov 11, 2024

BMW of Orland Park responded

Thank you for the fantastic feedback! We're delighted to hear that your experience at BMW of Orland Park was exceptional. We appreciate your recommendation and look forward to assisting more customers like you in the future!

October 07, 2024

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Rich is the absolute best at what he does! Will be seeing you again for sure More

by Gary GK
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 07, 2024

BMW of Orland Park responded

Thank you, Gary, for stopping by to leave Rich and BMW of Orland Park a wonderful review. We look forward to serving you in the future!

September 21, 2024

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Employee Rating

Mateen was fantastic to work with. Extremely knowledgeable and great communication. He was willing to go that extra mile for us. We will definitely buy from him again. The whole exp More

by davedykstra525
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mateen Sen

Sep 23, 2024

BMW of Orland Park responded

Thank you for sharing your positive experience! We're delighted to hear that Mateen provided exceptional service at BMW of Orland Park. We look forward to assisting you again in the future!

August 16, 2024

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Employee Rating

Great experience with the team there they were professional and made sure I was happy with my purchase More

by keannawilliams6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Victoria Kendra

Aug 16, 2024

BMW of Orland Park responded

Keanna, we're glad to hear you had a great experience with our team at BMW of Orland Park! Enjoy your new purchase and thanks for the feedback!

July 25, 2024

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Employee Rating

I will never purchase a vehicle from this dealership again . Very disorganized company and it takes all day to purchase a car . Purchasing my house was quicker. More

by nhdal45
Recommend Dealer
No

Other Employees Tagged: Marc Boomsma , Amir Abedrabo, Isaak Montes

Jul 25, 2024

BMW of Orland Park responded

Thank you for taking the time to share your feedback. We're genuinely sorry to hear about your recent experience at our dealership. As our staff is in adjustment to new policies the car buying experience may take slightly longer than normal. We strive to provide a smooth and efficient process for all our customers, and it’s clear we fell short in your case. We understand how important your time is, and we apologize for any inconvenience you experienced. Thank you for bringing this to our attention. Your feedback is invaluable in helping us improve our services. Best Wishes, BMW Of Orland Park

June 01, 2024

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Jason Jakubowski ordered the parts I needed. Part s came in exactly when he said they would. Jason called and the very next day the repair was completed. Cant ask for much MORE! More

by YMAPPA
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Recommend Dealer
Yes

Other Employees Tagged: Chris Vosler

Jun 03, 2024

BMW of Orland Park responded

We're delighted to hear that Jason provided such efficient service at BMW of Orland Park! Thanks for sharing your positive experience, and we're here if you need anything else.

April 25, 2024

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Employee Rating

Disappointed car wash not working and had to pay for one at nearby car wash which was no good. The one next to your dealership. Wait time was long. The only reason I’m rating good is person who took care of More

by YOUROWNWORLD1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Gus Gertos

Apr 29, 2024

BMW of Orland Park responded

We're sorry to learn about your recent experience at BMW of Orland Park. We appreciate you bringing these issues to our attention and we'll work on improving them. It's great that our team member was able to assist you well, though! Thanks for sticking with us - we look forward to serving you better in the future.

April 12, 2024

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Employee Rating

Mahdi was excellent to work with . Second car bought via him. I would highly recommend him. More

by MOHAMMEDTARUJ
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mahdi Armoush

Apr 12, 2024

BMW of Orland Park responded

We are glad to hear that Mahdi made your second vehicle purchase excellent. Thanks for recommending the BMW of Orland Park team.

March 11, 2024

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Employee Rating

My experience with Collen is always smooth she is a great sales person very personable and knowledgable. Also, I would like to thank Gabe for his professionalism as well. Great team. More

by diana.yancy32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Colleen Wright, Gus Gertos, Matt McCormack , Gabe Jarquin

Mar 11, 2024

BMW of Orland Park responded

We're delighted to know that your experience with Collen and Gabe at BMW of Orland Park was so smooth and professional. Thanks for the shout-out, Diana! We appreciate it.

February 08, 2024

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Great customer service. I have been going back to them for almost 15 years. They do a great job. I continue to recommend them. More

by dnowak328ix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Denbroeder, Joseph DiGiovanni, Mark Bugajski , Jason jakubowski (service) - 5 stars

Feb 08, 2024

BMW of Orland Park responded

We're so glad to know you've been with us for almost 15 years at BMW of Orland Park! Thanks for your continued support and recommendations. We're here for anything else you might need down the road!

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