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Alonzo Bass
55 Reviews
Languages Spoken
English
55 Reviews
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55 Reviews of Alonzo Bass
May 22, 2025
The service person that helped me was very knowledgeable and made me feel like he cared and made me feel like he cared More
by SHELLYD2103
Verified CustomerOther Employees Tagged: Grant Bode
May 17, 2025
Very knowledgeable people they listen and take directions thank you All Appreciate all the help thank you All Appreciate all the help More
by Yaghmour group
Other Employees Tagged: Michael Zafiriou, Herberto Delgado, Luis Tinoco, Mike Szafraniec, Kelia House, Fred Borek, Jay Jaber, Grant Bode, Michael Boos
May 16, 2025
always amazing! they helped me to get my first car, and have continued to provide great service. thank you! they helped me to get my first car, and have continued to provide great service. thank you! More
by kvasil38
Other Employees Tagged: Michael Zafiriou, Luis Tinoco, Julian Perez, Kelia House, Rocco Cesario, Jay Jaber
May 14, 2025
Alonzo was awesome and I really appreciate him taking such good care of me. I did not have an appointment, but I could to stop by Downtown Volkswagen to see if they could help me and help me they did! Mr such good care of me. I did not have an appointment, but I could to stop by Downtown Volkswagen to see if they could help me and help me they did! Mr. Alonzo listened to me and made sure that would look into all of the actual/potential issues I mentioned. He even ordered a car service to take me home. My vehicle was ready for pickup when he said it would be and the even have the car a nice cleaning for me. Since the service, my vehicle drives so week and there are no issues. Thank you Mr. Alonzo for taking such good care of me! You are awesome!!! More
by agayle0
May 06, 2025
Their work was amazing but their customer service could have been better with me. Thanks have been better with me. Thanks More
by WNG4
Other Employees Tagged: Herberto Delgado, Luis Tinoco, Mike Szafraniec, Kelia House, Grant Bode
May 05, 2025
Alonzo is very professional he walked me through the process of the scheduled maintenance that was due on my vehicle. He was very efficient in getting the problem I had with my vehicle resolved. process of the scheduled maintenance that was due on my vehicle. He was very efficient in getting the problem I had with my vehicle resolved. More
by BEEMONO
Other Employees Tagged: Fred Borek
May 05, 2025
Friendly, fast, and terrific! ! Great place to bring your VW vehicle for service or sales ! Great place to bring your VW vehicle for service or sales More
by FordF150
Other Employees Tagged: Michael Zafiriou, Herberto Delgado, Luis Tinoco, Kelia House, Fred Borek, Grant Bode, Michael Boos
May 01, 2025
This dealership and service techs are really helpful and explain issues which made it easier to understand. I appreciated the extra effort. explain issues which made it easier to understand. I appreciated the extra effort. More
by piper21386
Other Employees Tagged: Fred Borek
May 01, 2025
Alonso was great but communication in general when you first arrive at the dealership with an appointment needs some work. Little to no acknowledgement when we arrived in the service bay. One person told first arrive at the dealership with an appointment needs some work. Little to no acknowledgement when we arrived in the service bay. One person told us to wait outside with the car and another came out and told us we should go into the office. But Alonso redeemed the situation well More
by IHENDRY
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