Alonzo Bass

Alonzo is the best in the business. He squeezed us in, fixed our tire and allowed us to leave on time for a trip. We really appreciate him and he does a great job. He squeezed us in, fixed our tire and allowed us to leave on time for a trip. We really appreciate him and he does a great job. More

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Alonzo was friendly, professional and thorough in guiding me through the repair process. I found him very trustworthy and was quite happy as I drove off! me through the repair process. I found him very trustworthy and was quite happy as I drove off! More

by EJOYCE9871 Verified Customer Verified Customer

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Everything felt easy, I was kept informed, everything was explained, felt very taken care of. explained, felt very taken care of. More

by Cbus614 Verified Customer Verified Customer

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Each time I call I get a different price, they are also very expensive for the work. I suggest going to orland VW. very expensive for the work. I suggest going to orland VW. More

by McKenzie Verified Customer Verified Customer

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Great service. Professional and friendly. Clearly explained service, completed on-time. Quick and easy check out. Professional and friendly. Clearly explained service, completed on-time. Quick and easy check out. More

by JSANZO Verified Customer Verified Customer

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Attention was just OK i’ve been there three times and really is ok . Very clean place✅ really is ok . Very clean place✅ More

by MIJORKO_59 Verified Customer Verified Customer

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The dealership welcomes you inn and your service is done in an timely matter process. in an timely matter process. More

by Denise,jamel219 Verified Customer Verified Customer

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I had a great experience, the staff was polite and helpful & my car was serviced successfully. I was given a loner car while my car was being serviced and the parts needed were being ordered. Ive been helpful & my car was serviced successfully. I was given a loner car while my car was being serviced and the parts needed were being ordered. Ive been to other Volkswagen service locations and this is by far one of the best. More

by Levelboy360 Verified Customer Verified Customer

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I had an outstanding experience at DTVW! From start to finish, the customer service was top-notch. Alonzo went above and beyond to ensure my needs were met, providing clear communication, pr From start to finish, the customer service was top-notch. Alonzo went above and beyond to ensure my needs were met, providing clear communication, professionalism, and a genuine willingness to help. The entire process—whether it was purchasing my vehicle, servicing it, or getting questions answered—was smooth and stress-free. The staff was knowledgeable, friendly, and never made me feel pressured. I truly appreciate the attention to detail and commitment to customer satisfaction. If you’re looking for a dealership that values its customers and provides excellent service, I highly recommend DTVW. More

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We experienced fast and quality service from Alonzo. It was a pleasure doing business with him. It was a pleasure doing business with him. More

by Lkrauseallamer Verified Customer Verified Customer

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