Alonzo Bass

Thank you so much you guys great we definitely coming back when we gonna get next service thank you so much for your help back when we gonna get next service thank you so much for your help More

by CHICI203 Verified Customer Verified Customer

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Alonzo was great! Great Service and very professional. I also appreciated the follow-up calls. Great Service and very professional. I also appreciated the follow-up calls. More

by SMITHSHEMEL98 Verified Customer Verified Customer

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Everything was done well with good communication. Alonzo kept me informed every step of the way. Alonzo kept me informed every step of the way. More

by WNG4 Verified Customer Verified Customer

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The place is clean. The service team is respectful and friendly and work in a timely manner. The service team is respectful and friendly and work in a timely manner. More

by Bridget Taylor Verified Customer Verified Customer

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Prompt service, friendly personality, excellent work, very fast and thorough. I didn’t have any worries throughout. very fast and thorough. I didn’t have any worries throughout. More

by COLOGNOLE Verified Customer Verified Customer

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Excellent service and very professional staff. I would highly recommend this dealership to friends and family. I would highly recommend this dealership to friends and family. More

by KAKUA72 Verified Customer Verified Customer

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I brought my Tiguan in for service, and the team here was outstanding from start to finish. Luis were friendly, professional, and kept me informed throughout the entire process. The service was completed on outstanding from start to finish. Luis were friendly, professional, and kept me informed throughout the entire process. The service was completed on time, and they even took the time to explain what was done and what to watch for in the future. My Tiguan is running perfectly, and I truly appreciate how easy and stress-free they made the experience. Highly recommend this service department if you want your Volkswagen taken care of the right way! Thanks, Kurtis Coty More

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Customer service have to improve their skills. Also they need more people to take care of the customers, you have to wait, and wait and wait, at the end have to hang out because they don’t answer. Also they need more people to take care of the customers, you have to wait, and wait and wait, at the end have to hang out because they don’t answer. Also l took my car for an estimate, the estimate was almost $11,000.00 for install an catalytic converter, when l asked to the the person who answered the phone, why so much, he told me that it was $2,100.00 for parts and the rest for labor!!!! Are you serious??? More than $8,000.00 for labor?? That was ridiculous! Of course I took my car somewhere else. More

by marcelarg Verified Customer Verified Customer

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Kelia was very helpful while my car was in service. They were honest and informative. I really enjoy the videos showing and explaining what was seen while my car was getting inspected. They were honest and informative. I really enjoy the videos showing and explaining what was seen while my car was getting inspected. More

by Chris Verified Customer Verified Customer

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The prices for service were a lot more than competitors. I had work done at a previous Volkswagen dealership and they failed to mention several additional issues that my car had so I had brought it to this I had work done at a previous Volkswagen dealership and they failed to mention several additional issues that my car had so I had brought it to this dealership and they found 8 additional issues. I choose to get the work done on two of issues and planned on waiting to comeback to get the work done but asked around and found out the dealership was charging 3x times the price for the additional issues compared to else where. If I had gotten one of these issues fixed somewhere I could have have saved over 1000 dollars. More

by Ajatonner Verified Customer Verified Customer

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