Alex Paszkowski

Exceptional service from start to finish. This dealership and sales expert (Brandon) walked me through a seamless transaction - exploring all options - reviewing the details of financing - a This dealership and sales expert (Brandon) walked me through a seamless transaction - exploring all options - reviewing the details of financing - and truly listening to my needs for my purchase. The experience was white glove service - very different than my other experiences at 3 other dealers. I am very satisfied and appreciate all that they offer. More

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This is my second car purchased from City VW of Evanston, and it will be where I will purchase every other VW in the future. I’m in a not so fun financial situation and they worked to the ends of the earth t and it will be where I will purchase every other VW in the future. I’m in a not so fun financial situation and they worked to the ends of the earth to get me a great deal that fit my budget. Every single person I dealt with was #smashmouthstatus. Everyone was warm and friendly, and I didn’t feel intimidated at all going in there. Frank, my salesman was efficient and made sure all my questions were answered. He followed-up with me in a timely manner and always let me know he was there with any questions during the purchase experience, but also post purchase Marcus and Enrique went above and beyond working with VW credit and I’m truly thankful for how they were able to work their magic. The process took about a week, but it felt like a day with how great they were with their communication and follow-ups. Finally Alex made signing the contracts easy breezy beautiful contracts signed and I was in and out in 30. Highly recommend if you’re looking into a VW, which also highly recommend, head to City VW of Evanston. More

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Great experience from sales to finance. Would highly recommend coming here and working with them Would highly recommend coming here and working with them More

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I received great customer service and thorough explanation on my third vehicle I purchased from Gilbert at city Vw of Evanston explanation on my third vehicle I purchased from Gilbert at city Vw of Evanston More

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Wow. ..I wish i knew about them before....Seamless experience from start to Finish....Thanks IAN ..I wish i knew about them before....Seamless experience from start to Finish....Thanks IAN More

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Great team to work with. Very understanding and help you out in any way possible! Very understanding and help you out in any way possible! More

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I had a great experience buying my car from Ian Edmonson at City Volkswagen of Evanston. Coming in knowing the model I wanted, Ian patiently walked me through the process—inspecting the car, arranging a tes at City Volkswagen of Evanston. Coming in knowing the model I wanted, Ian patiently walked me through the process—inspecting the car, arranging a test drive, and explaining all key features and what to expect. Marcus Carnes was my first point of contact over the phone. We chatted at least five times the day before I visited the dealership, and he put me completely at ease from the start. Ian was professional and never rushed me, answering my questions thoughtfully and giving me space to consider everything carefully. The experience was smooth and relaxed, with Ian maintaining a helpful, approachable attitude throughout. Alex Paszkowski, the finance manager, helped me get settled up. He was clear about the terms and made the financing process quick and easy, which I really appreciated. At checkout, Mike Szafraniec, the service advisor, assisted me and made sure everything was wrapped up smoothly. I also want to mention that Ian connected me with a reliable car insurance broker, which made getting insurance hassle-free. I highly recommend Marcus, Ian, Alex, Mike, and the entire team at City Volkswagen of Evanston to anyone in the market for a new car. Thanks! More

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Best sales experience! The entire process was stress free thanks to Ian and the crew. Everything was carefully explained. Features of the vehicle were effectively demonstra The entire process was stress free thanks to Ian and the crew. Everything was carefully explained. Features of the vehicle were effectively demonstrated. Highly recommend purchasing vehicles from City VW of Evanston. More

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Frank was transparent and honest! I told him I did not want to waste my time or his and he did not! He is so knowledgeable and straightforward I enjoyed working with him and helping m I told him I did not want to waste my time or his and he did not! He is so knowledgeable and straightforward I enjoyed working with him and helping me get my new mom car! Loving my Tiguan R Line! More

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Absolutely amazing dealer. Knowledgable, understanding, and most importantly a great listener! He has meet all of my expectations and was not pushy but actually helped me find Knowledgable, understanding, and most importantly a great listener! He has meet all of my expectations and was not pushy but actually helped me find the perfect car. More

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