Adam Ghouleh

I bought a used toyota highlander from here, the sales deal went smoothly. however when I called for service I was told he couldn't look at it for 2 week's and actually told me I would have to go tona toy deal went smoothly. however when I called for service I was told he couldn't look at it for 2 week's and actually told me I would have to go tona toyota dealer to fix the problem. during the sales I was told to bring it back here for service. that kind of turned me off More

by JAVAJOE40 Verified Customer Verified Customer

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Good professional service with convenient hours for everyone.. Pleasant customer service, and service reps always everyone.. Pleasant customer service, and service reps always More

by MFPUND74 Verified Customer Verified Customer

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we were very happy with Adam and the general manager Graham with the things taken care of Graham with the things taken care of More

by Bob Verified Customer Verified Customer

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I choose to do business here because my time is valued as well as awesome customer service from sales to service department well as awesome customer service from sales to service department More

by dominguez052003 Verified Customer Verified Customer

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I was sold an automobile with options (tow hitch, first aid kit and carpeted floor mats) that I did not request. II was unaware of the charges until I found the Factory sticker on the rear floor until the aid kit and carpeted floor mats) that I did not request. II was unaware of the charges until I found the Factory sticker on the rear floor until the next day. I called and the sales rep said they were factory installed and he could do nothing about the charges. More

by JACKD528 Verified Customer Verified Customer

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Came in to test drive a vehicle and get a general payment estimate. Adam was very rude and dismissive. During the test drive, provided limited info on the car and barely engaged. Upon requesting payment esti estimate. Adam was very rude and dismissive. During the test drive, provided limited info on the car and barely engaged. Upon requesting payment estimate/window sticker, Adam badgered about credit info after being told it wouldn’t be provided. Adam began scoffing and rolling his eyes. The entire interaction was very uncomfortable and dismissive. I hated the entire interaction to the point that I’m not interested in doing business with this location. More

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We had a great experience with Family Hyundai in Tinley Park. Adam was amazing throughout the whole process! Robbie thoroughly explained everything financial. Park. Adam was amazing throughout the whole process! Robbie thoroughly explained everything financial. More

by SANIBEL1DAY Verified Customer Verified Customer

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They took their time to work on the best option for me and explained everything thoroughly. and explained everything thoroughly. More

by NADYASCOTT20 Verified Customer Verified Customer

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We had unfortunately came in to purchase our car when there was a shortage of staff due. They were down to one finance person and the wait was about 4 hours. They tried their best to make us comfortable. there was a shortage of staff due. They were down to one finance person and the wait was about 4 hours. They tried their best to make us comfortable. The finance guy (Maverick) was working and exhaustion levels. It was obvious he was working as fast as he could. He stayed professional and polite the entire time. He made a frustrating situation more tolerable. Making our third car purchase from this dealer a positive experience despite the unusual circumstances. More

by wheatonchris365 Verified Customer Verified Customer

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From the time I walked in to test driving the vehicle everyone was friendly and nice not pushy at all everyone was friendly and nice not pushy at all More

by CATKOZ64 Verified Customer Verified Customer

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