Aaron Forness
Aaron Forness at Randy Marion Subaru

Aaron Forness | Page 10

Service Advisor

Randy Marion Subaru

301 West Plaza Drive
Mooresville, NC 28117

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4.9
167 Reviews

Dealership Experience

1 yr, 11 mos

Industry Experience

3 yrs, 3 mos

4.9

167 Reviews

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167 Reviews of Aaron Forness

August 06, 2025

Dealership Rating
Employee Rating

Wonderful service as always. Kept informed of the progress and notified of any changes that might delay completion More

by jthom48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

August 01, 2025

Dealership Rating
Employee Rating

Great job and Arron was so very nice to work with! Will use next time More

by craigmichael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you so much for taking the time to leave us this 5-star review!

July 17, 2025

Dealership Rating
Employee Rating

They did a great job of both the diagnostics and the repair. Also very timely. More

by WALTERRSMITH77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

July 15, 2025

Dealership Rating
Employee Rating

Thank you so much for your service; it truly made a big difference and was incredibly helpful. Definitely will come again More

by ikhosid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

July 12, 2025

Dealership Rating
Employee Rating

The people were very nice and efficient. The service time was a little longer than I expected More

by ENE.ESTI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

July 10, 2025

Dealership Rating
Employee Rating

Great customer service. Helped me out in a time of need. Explained all the work and super helpful. More

by JORDYNJACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob McMillen

Sep 05, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

July 04, 2025

Dealership Rating
Employee Rating

Your prices are ridiculous. I saved $1,300 by placing one phone call to my local shop. I got the same OEM products and service. More

by 1MORE2GO
Service Price Transparency
Service Communication
Recommend Dealer
No
Sep 05, 2025

Randy Marion Subaru responded

We are sorry to hear your experience with us was not a positive one. Your information has been forwarded to the manager for further review!

July 03, 2025

Dealership Rating
Employee Rating

I was impressed with the video of my service. Everyone was very accommodating and me thanks to the service tech for the video. Great job guys! Thanks. More

by roziersmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

June 30, 2025

Dealership Rating
Employee Rating

Great job, excellent communication. Service advisor Jessica did a great job keeping us updated. Definitely great service More

by AB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for sharing your wonderful experience with us, and thank you for taking the time to leave a 5-star review!

June 28, 2025

Dealership Rating
Employee Rating

The dealer ship itself is great. Service department leaves a lot to be desired. I step out of my car and the 2 salespeople were talking about up sale bonuses. Then they bring me a li More

by phapes76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 05, 2025

Randy Marion Subaru responded

We are sorry to hear your experience with us was not a positive one. Your information has been forwarded to the manager for further review!

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