Volvo Dealer Reviews
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NurseMJD
11/14/2024
"I really had a great experience with the team at Byers Volvo. Joe was great to work with. He is patient, knowledgeable, and great with technology. Dustin was very fair with trade-in pricing. Finally, Chad streamlined the finance process. Great work and customer experience!!"
Kathy Lundy
10/26/2024
"I took my used car in after purchasing to find any immediate repairs that may be needed. I authorized every thing they suggested except the 125000 mile check and a transmission flush. During the discussion, the transmission and the 125000 mile check were offered and refused twice. I was quoted approximately $1600. When I returned to pick up the car, the cost of the repairs was $3300. They added $1700 for a 125000 check and the bill just showed a line item without detail. I do not know what, if anything, was checked.
I returned a few weeks later with a misfire complaint and after diagnostics, they told me I needed the transmission flushed. I again refused and asked about the misfire and they showed that it was listed on the diagnostics but insisted on the transmission flush to correct. I had the plugs and coils replaced somewhere else and the misfire issue was resolved. I do not trust MAG for my Volvo service.
Do yourself a favor and go somewhere else for your Volvo service."