After having a terrible experience with my selling dealer - Jk55
After having a terrible experience with my selling dealer I was referred to Hyundai of Palatine and now I know why. I was instantly greeted with a smile and welcoming presence. Sam was fantastic, got me checked in, explained the process and eta, and directed me to the lobby and advised of the amenities. Before I could even sit down, I had a text providing contact information and stated I could reach out with any questions.
As I waited I observed the staff from various departments walking around and interacting with one another. All employees had smiles on their faces, got along with each other, and were interacting with customers. This is how you run a dealership!
Thank you for providing excellent service.
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